Fish Cave

★★★☆☆
  • 1002 Henderson Dr # B # B

    Jacksonville, NC 28540

    Map & Directions
  • 910-455-7466

About Fish Cave

Details
Hours
Mon. - Sat. 10:30am - 8pm;Sun. 12am - 6pm

Pets & Animals

Pets & Animals
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fish cave has been going in jacksonville for as long as i can remember, and is known for quality. i've bought fish, feeders, deco and food from them for 6 years and have no complaints. much better than the alternative-pet warehouse is TERRIBLE!

3
★★★☆☆

fish cave has been going in jacksonville for as long as i can remember, and is known for quality. i've bought fish, feeders, deco and food from them for 6 years and have no complaints. much better than the alternative-pet warehouse is TERRIBLE!

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As with any online review, you have to keep in mind that most people that have a great experience aren't going to make it a point to sign up, and write a review. Typically, only customers with a negative experiences take the time to post.

With that being said, I see some truth to the negative reviews. They are NOT experts in reef aquariums, and they are definitely NOT Marine biologists. You have to remember, just like any local fish store, they know enough to keep their stock alive long enough to sell. They do seem condescending at first, but after a while they do warm up. I think it may be from customers coming in mad that they can't put a puffer fish in a freshwater aquarium (true story).

Unfortunately, the only other option for live saltwater fish in Jacksonville is Pet Warehouse. This is a known puppy mill and kitten mill supporter among other terrible situations with their animals. That, alone, is absolutely disgusting and I'd rather walk into Fish Cave and be punched in the face every time I walk in then buy one fish from Pet Warehouse.

Bottom line is that you need to do your research on the hobby. This does not mean believe everything and anything on the internet, use peer reviewed articles such as reefkeeping.com which is written by hobbyists with masters degrees and Phds on the subject. Try to stay away from forums, as anyone can say anything.

3
★★★☆☆

As with any online review, you have to keep in mind that most people that have a great experience aren't going to make it a point to sign up, and write a review. Typically, only customers with a negative experiences take the time to post.

With that being said, I see some truth to the negative reviews. They are NOT experts in reef aquariums, and they are definitely NOT Marine biologists. You have to remember, just like any local fish store, they know enough to keep their stock alive long enough to sell. They do seem condescending at first, but after a while they do warm up. I think it may be from customers coming in mad that they can't put a puffer fish in a freshwater aquarium (true story).

Unfortunately, the only other option for live saltwater fish in Jacksonville is Pet Warehouse. This is a known puppy mill and kitten mill supporter among other terrible situations with their animals. That, alone, is absolutely disgusting and I'd rather walk into Fish Cave and be punched in the face every time I walk in then buy one fish from Pet Warehouse.

Bottom line is that you need to do your research on the hobby. This does not mean believe everything and anything on the internet, use peer reviewed articles such as reefkeeping.com which is written by hobbyists with masters degrees and Phds on the subject. Try to stay away from forums, as anyone can say anything.

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I loved this store, and even wanted to work there.... but, the owner is a jerk.
Everyone else is very sweet, they are knowledgeable and so will to help you, but every time I talk to the owner I feel like I am being talked down to.
I get nervous going there and now hate going alone. I have three tanks, and I am about to start a large discus tank, too bad he has lost me as a customer for the most part.

4
★★★★☆

I loved this store, and even wanted to work there.... but, the owner is a jerk.
Everyone else is very sweet, they are knowledgeable and so will to help you, but every time I talk to the owner I feel like I am being talked down to.
I get nervous going there and now hate going alone. I have three tanks, and I am about to start a large discus tank, too bad he has lost me as a customer for the most part.

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I have only been there a few times, because at some point I had fish that required feeders, and they sell the cheapest feeders in town. They also count every single guppy and make sure its exact which is a little ridiculous, but whatever. In my maybe 5 times there I have seen some horrible things. One time a couple of guppys were left over in the little bucket thing that they pour into your bag, but all the water was gone. Instead of walking 3 steps to put the guppys back in the water, they just set it down and let the poor little fishes flop around in the bottom. I said something about it, and the response was oh they can live like that for longer than you think. I waited a few more moments, and grabbed it myself and walked over to the guppy tank to let them go. The reason I stopped going was because one day this couple in front of me was buying these huge oscars and needlefish, spending a huge amoutn of money on them. While I was waiting for them fo finish, I looked in the bucket the owner had brought out and put the oscars in. One of them was laying on its side, obviously dead, and they were paying ALOT of money for it. He looked at it the same time I did, saw it dead, and didn't say anything. Honestly neither did I, I was in shock, and I never went back. They also require a water test to return dead fish and noones water is ever going to be perfect, so its a reason to deny all dead fish. And also, everyone who works there is rude, and all the fish are way overprice. Stick with PetSmart if you can!

1
★☆☆☆☆

I have only been there a few times, because at some point I had fish that required feeders, and they sell the cheapest feeders in town. They also count every single guppy and make sure its exact which is a little ridiculous, but whatever. In my maybe 5 times there I have seen some horrible things. One time a couple of guppys were left over in the little bucket thing that they pour into your bag, but all the water was gone. Instead of walking 3 steps to put the guppys back in the water, they just set it down and let the poor little fishes flop around in the bottom. I said something about it, and the response was oh they can live like that for longer than you think. I waited a few more moments, and grabbed it myself and walked over to the guppy tank to let them go. The reason I stopped going was because one day this couple in front of me was buying these huge oscars and needlefish, spending a huge amoutn of money on them. While I was waiting for them fo finish, I looked in the bucket the owner had brought out and put the oscars in. One of them was laying on its side, obviously dead, and they were paying ALOT of money for it. He looked at it the same time I did, saw it dead, and didn't say anything. Honestly neither did I, I was in shock, and I never went back. They also require a water test to return dead fish and noones water is ever going to be perfect, so its a reason to deny all dead fish. And also, everyone who works there is rude, and all the fish are way overprice. Stick with PetSmart if you can!

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These guys are jerks right off the bat when you walk in to their store. They warm up, but it shouldnt be that way when you are dropping that kind of money. I have taken my water there on a regular basis and they have said it is "perfect", yet I have had several expensive fish die only days after taking them home from the store. If you ask me, it is the way they handle the fish. There are always several dead ones in the tanks there. Just buy online!

2
★★☆☆☆

These guys are jerks right off the bat when you walk in to their store. They warm up, but it shouldnt be that way when you are dropping that kind of money. I have taken my water there on a regular basis and they have said it is "perfect", yet I have had several expensive fish die only days after taking them home from the store. If you ask me, it is the way they handle the fish. There are always several dead ones in the tanks there. Just buy online!

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Very knowledgeable about saltwater fish. For the beginner- advanced hobbyist, will set you up for success.They are very generous in giving out information and answering all your questions. I wish I lived closer, but I am a big fan!

4
★★★★☆

Very knowledgeable about saltwater fish. For the beginner- advanced hobbyist, will set you up for success.They are very generous in giving out information and answering all your questions. I wish I lived closer, but I am a big fan!

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I'm new to the saltwater aquarium side of fish tanks and they were very thorough with their advice on new set up. They answered every question I had and explained the difference between the two types of water as plainly as possible. I even called back later to ask more questions and they were helpful over the phone, even stressing that no question is a bad one when it comes to an aquarium. They were extremely friendly, their store was immaculate and I am more than impressed. I will definitely use them for all my tank needs.

5
★★★★★

I'm new to the saltwater aquarium side of fish tanks and they were very thorough with their advice on new set up. They answered every question I had and explained the difference between the two types of water as plainly as possible. I even called back later to ask more questions and they were helpful over the phone, even stressing that no question is a bad one when it comes to an aquarium. They were extremely friendly, their store was immaculate and I am more than impressed. I will definitely use them for all my tank needs.

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This is one of the best pet stores in town , they have lots of saltwater fish,and fresh. the staff is up to date with the latest fish info and can happily help you with any fish needs.

5
★★★★★

This is one of the best pet stores in town , they have lots of saltwater fish,and fresh. the staff is up to date with the latest fish info and can happily help you with any fish needs.

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1 out of 1 people found this review helpful.

.

If you need fish, this is the place to go. All sorts of items for your aquarium or fish bowl, which ever you prefer to have in your home or office. I love going to buy my fish here, they seem very healthy. Even their fish food is good - fresh, frozen or dried - it's always fresh, not stale.

4
★★★★☆

If you need fish, this is the place to go. All sorts of items for your aquarium or fish bowl, which ever you prefer to have in your home or office. I love going to buy my fish here, they seem very healthy. Even their fish food is good - fresh, frozen or dried - it's always fresh, not stale.

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1 out of 1 people found this review helpful.

 

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