Barstools & Dinettes

★★☆☆☆
  • 8620 Glenwood Ave

    Raleigh, NC 27617

    Map & Directions
  • 919-787-6680

About Barstools & Dinettes

Hours
Mon-Thu 10am-6pm, Sat 10am-6pm, Fri 10am-8pm

Home & Garden

Home & Garden
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We bought two barstools from this store 5 years ago. We have just completed some kitchen rennovations and could add two more matching barstools. I called Barstools & Dinettes and ordered two more barstools telling the woman that I was ordering two more to match the two I had previously ordered from them. I still had my receipt from the first two which made the ordering easy. I asked her if they were still being made in the same color and style and she looked them up and said yes. When they came in we picked them up, brought them home only to find the colors in the metals don't match. The ones we have are black metal, the new ones are a bronze metal. We took both barstools back with one of the ones we have to show them. All they did was look at them...actually only the man there looked at them. The women avoided us. He said that the company's method of coating the metal had changed. We said that they should have told us that when we ordered or at least checked with the company. We asked him if they would do anything and he said ""NO"". I said are you not concerned with customer satisfaction? He only said ""We don't take returns"".\r\n\r\nSo my word to any of you who want to go there...they will take your money and not care if you are happy, so if you are happy knowing they don't care about YOUR satisfaction, then go for it!!

0
★☆☆☆☆

We bought two barstools from this store 5 years ago. We have just completed some kitchen rennovations and could add two more matching barstools. I called Barstools & Dinettes and ordered two more barstools telling the woman that I was ordering two more to match the two I had previously ordered from them. I still had my receipt from the first two which made the ordering easy. I asked her if they were still being made in the same color and style and she looked them up and said yes. When they came in we picked them up, brought them home only to find the colors in the metals don't match. The ones we have are black metal, the new ones are a bronze metal. We took both barstools back with one of the ones we have to show them. All they did was look at them...actually only the man there looked at them. The women avoided us. He said that the company's method of coating the metal had changed. We said that they should have told us that when we ordered or at least checked with the company. We asked him if they would do anything and he said ""NO"". I said are you not concerned with customer satisfaction? He only said ""We don't take returns"".\r\n\r\nSo my word to any of you who want to go there...they will take your money and not care if you are happy, so if you are happy knowing they don't care about YOUR satisfaction, then go for it!!

.

We bought two barstools from this store. Within an hour we realized we paid too much money for them. We did not open the packages and they were still in our van. The Manager refused to take them back saying all sales were final. The sales lady never mentioned all sales were final. The barstools we bought were not on sale or clearance. We paid regular price for them. \n\nBe careful with this business. Please shop around before you step into this store.

0
★☆☆☆☆

We bought two barstools from this store. Within an hour we realized we paid too much money for them. We did not open the packages and they were still in our van. The Manager refused to take them back saying all sales were final. The sales lady never mentioned all sales were final. The barstools we bought were not on sale or clearance. We paid regular price for them. \n\nBe careful with this business. Please shop around before you step into this store.

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We purchased a pub table and chairs. We received the chairs and assembled them, unfortunately the instructions were for a different chair and didnt mention a piece of hardware we assumed was for shipping. We were told we had to re-order the piece from the manufacturer so our stools werent gouging us in the rear. This ended up costing us an additional $70. We took the instructions we received back to barstools and dinettes and asked to be reimbursed for the money we spent on the additional hardware. They were not willing to compensate us even partially. I wouldnt recommend this store because they dont back their product/customers.

1
★☆☆☆☆

We purchased a pub table and chairs. We received the chairs and assembled them, unfortunately the instructions were for a different chair and didnt mention a piece of hardware we assumed was for shipping. We were told we had to re-order the piece from the manufacturer so our stools werent gouging us in the rear. This ended up costing us an additional $70. We took the instructions we received back to barstools and dinettes and asked to be reimbursed for the money we spent on the additional hardware. They were not willing to compensate us even partially. I wouldnt recommend this store because they dont back their product/customers.

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.

We found this store to have a great selection of barstools in every price range. The sales staff asked if we wanted help and when we told them we were just looking, they allowed us to browse without hovering. they were very pleasant to deal with and if they didn't have stools in stock, they can get them quickly.

4
★★★★☆

We found this store to have a great selection of barstools in every price range. The sales staff asked if we wanted help and when we told them we were just looking, they allowed us to browse without hovering. they were very pleasant to deal with and if they didn't have stools in stock, they can get them quickly.

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