Gamestop

★★☆☆☆
Thousands of Games, Always in Stock!
  • 5260 Capital Blvd Ste 103

    Raleigh, NC 27616

    Map & Directions
  • 919-954-9212

About Gamestop

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Called to find out about a used controller. They searched for a store with used controllers and when I didnt want to pay for a new one, just an old one, they became short with me. The crabtree store claimed they could even search stores or give a number to a neighboring location despite capital saying otherwise. Im done with game store nerds and a-- holes!

0
★☆☆☆☆

Called to find out about a used controller. They searched for a store with used controllers and when I didnt want to pay for a new one, just an old one, they became short with me. The crabtree store claimed they could even search stores or give a number to a neighboring location despite capital saying otherwise. Im done with game store nerds and a-- holes!

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I bought a wii. One of the game discs would not work (the sport disc). I went there, and they exchanged it with a used beat up one. I said ""hey!"" and they said I could accept it, or write to Nintendo.\n\nThey don't back up their stuff. They just sell it, then you're on your own if it doesn't work.

1
★★☆☆☆

I bought a wii. One of the game discs would not work (the sport disc). I went there, and they exchanged it with a used beat up one. I said ""hey!"" and they said I could accept it, or write to Nintendo.\n\nThey don't back up their stuff. They just sell it, then you're on your own if it doesn't work.

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I bought a wii. One of the discs it came with (sports disc) was corrupt. When I went to exchange it, they gave me a beat up used one. I said "hey!" and they said take it or leave it, that was all they could do.

2
★★☆☆☆

I bought a wii. One of the discs it came with (sports disc) was corrupt. When I went to exchange it, they gave me a beat up used one. I said "hey!" and they said take it or leave it, that was all they could do.

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Good: \r\nLarge selection of used games\r\nThe employees are uber dorks and can make you feel good about yourself knowing that while you still love playing video games, you're not that bad\r\n\r\nBad:\r\nMore expensive than best buy (if you use the reward zone benefits) or amazon (if you get free shipping - which you usually do)\r\nIncredibly annoying staff*\r\n\r\n*To clarify:\r\n1) The staff always talks with what I call a ""teacher voice"" - that is, the volume of their voice would only be tolerable if they were in a room with 30 kids all talking at the same time. \r\n2) They don't know when to shut up. \r\n3) They don't seem to understand that not everyone who goes in there spends 80hrs a week playing WOW (World of Warcraft)\r\n4) They don't seem to understand that you're not there to be their friend\r\n5) They don't know the old saying ""The customer is always right""\r\n6) I've seen them try to talk moms into purchasing things that they don't really need - i.e. a $20+ usb cable for charging ps3 controllers\r\n\r\nDisclaimer: all above is based on my personal experience in several NC gamestop & ebgames locations

0
★☆☆☆☆

Good: \r\nLarge selection of used games\r\nThe employees are uber dorks and can make you feel good about yourself knowing that while you still love playing video games, you're not that bad\r\n\r\nBad:\r\nMore expensive than best buy (if you use the reward zone benefits) or amazon (if you get free shipping - which you usually do)\r\nIncredibly annoying staff*\r\n\r\n*To clarify:\r\n1) The staff always talks with what I call a ""teacher voice"" - that is, the volume of their voice would only be tolerable if they were in a room with 30 kids all talking at the same time. \r\n2) They don't know when to shut up. \r\n3) They don't seem to understand that not everyone who goes in there spends 80hrs a week playing WOW (World of Warcraft)\r\n4) They don't seem to understand that you're not there to be their friend\r\n5) They don't know the old saying ""The customer is always right""\r\n6) I've seen them try to talk moms into purchasing things that they don't really need - i.e. a $20+ usb cable for charging ps3 controllers\r\n\r\nDisclaimer: all above is based on my personal experience in several NC gamestop & ebgames locations

Pros: Used games

Cons: Employees, prices, cramped spaces

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bought a refurbished ps3 from them and was told it was refurbished by Sony. NOT TRUE because when it completely shut down after 2 months and Gamestop WOULDN""T DO ANYTHING except offer to buy it back for $150, Sony wouldn't fix it without charge because it was NOT refurbished by them the first time, voiding the warranty with Sony. After calling again they said they would try to locate another 60 G PS3 to replace the broken one, only to then call me back and tell me there was nothing they could do, and suggest again to pay Sony to fix it. When I asked them who refurbished there machines, they told me gamestop does. Not what they told us when we bought it. So basically they sell playstations for around $450 to people, they break in 2 months, the customer brings them back, they tell you ""oh, should have bought the extended warranty"", but we'll buy it back for $150, ( some people probably do it), then they send them somewhere to fix them and obviously they don't do a very good job, to then sell the same broke down system again to someone else for $450. Then you can't even get Sony to fix it without paying them because Gamestop voids the warranty with Sony because Gamestop tries to fix them. Don't buy from this company, they have horrible customer service \r\nand obviously don't care about making there wrongs right!!!!

0
★☆☆☆☆

bought a refurbished ps3 from them and was told it was refurbished by Sony. NOT TRUE because when it completely shut down after 2 months and Gamestop WOULDN""T DO ANYTHING except offer to buy it back for $150, Sony wouldn't fix it without charge because it was NOT refurbished by them the first time, voiding the warranty with Sony. After calling again they said they would try to locate another 60 G PS3 to replace the broken one, only to then call me back and tell me there was nothing they could do, and suggest again to pay Sony to fix it. When I asked them who refurbished there machines, they told me gamestop does. Not what they told us when we bought it. So basically they sell playstations for around $450 to people, they break in 2 months, the customer brings them back, they tell you ""oh, should have bought the extended warranty"", but we'll buy it back for $150, ( some people probably do it), then they send them somewhere to fix them and obviously they don't do a very good job, to then sell the same broke down system again to someone else for $450. Then you can't even get Sony to fix it without paying them because Gamestop voids the warranty with Sony because Gamestop tries to fix them. Don't buy from this company, they have horrible customer service \r\nand obviously don't care about making there wrongs right!!!!

Cons: poor product, horrible customer service, horrible warranties

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My son absolutley loves this place, he can spend countless hours preveiwing the games before he desides on which games he wants. The employees are very helpful and friendly. You can find a great deal on games.

5
★★★★★

My son absolutley loves this place, he can spend countless hours preveiwing the games before he desides on which games he wants. The employees are very helpful and friendly. You can find a great deal on games.

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Acutally this place has a lot of great games, friendly people and clean, love the way you try games befor eyou buy them and they also let you do warrentys, (cant spell) lol, if your looking for a game this is really a great place to start very helpful

4
★★★★☆

Acutally this place has a lot of great games, friendly people and clean, love the way you try games befor eyou buy them and they also let you do warrentys, (cant spell) lol, if your looking for a game this is really a great place to start very helpful

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