Lee Lighting

★★★☆☆
  • 215 Huntersville Gateway Blvd

    Huntersville, NC 28078

    Map & Directions
  • 704-948-1899

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Lee Lighting does have a fantastic selection, but you??re lucky if you get to go home with anything! My husband and I fell in love with a set of framed prints they had in their store; however, the only prints they had in stock were damaged. The store promised they could ship the same prints from another store location and they went ahead and created an order an invoice for me. When they hadn??t called in a 2 week period (and after my promised delivery date), I followed up to see where they were and was told they wouldn??t be in for at least 2 more weeks. After another 2 weeks transpired, I called again and, after they finally found my order, I was informed that the prints had come in damaged so they had ordered another set. I was then told that my original sales woman would call to get my payment information because they don??t typically place orders that aren??t paid for. I was also told that if I didn??t pay within the next 10 days, I would have to pay full price because their sale was about to come to end (imagine a store telling you that you have to pay full price when they were delinquent 6 weeks in getting me the product in the first place!!!). Now I??m sitting here 2 months later, no one called to get my payment information and the prints never came. Thankfully, I??m not out any money.
In addition, after talking to a colleague about my experiences, she told me her experience had been equally as bad AND, when she was finally mad enough to storm out of their store, she was able to find the $250 chandelier she was looking for on Overstock.com for less than $100.
Lee Lighting is overpriced, has horrible customer service and doesn??t follow through on orders. I will never shop there again.

1
★☆☆☆☆

Lee Lighting does have a fantastic selection, but you??re lucky if you get to go home with anything! My husband and I fell in love with a set of framed prints they had in their store; however, the only prints they had in stock were damaged. The store promised they could ship the same prints from another store location and they went ahead and created an order an invoice for me. When they hadn??t called in a 2 week period (and after my promised delivery date), I followed up to see where they were and was told they wouldn??t be in for at least 2 more weeks. After another 2 weeks transpired, I called again and, after they finally found my order, I was informed that the prints had come in damaged so they had ordered another set. I was then told that my original sales woman would call to get my payment information because they don??t typically place orders that aren??t paid for. I was also told that if I didn??t pay within the next 10 days, I would have to pay full price because their sale was about to come to end (imagine a store telling you that you have to pay full price when they were delinquent 6 weeks in getting me the product in the first place!!!). Now I??m sitting here 2 months later, no one called to get my payment information and the prints never came. Thankfully, I??m not out any money.
In addition, after talking to a colleague about my experiences, she told me her experience had been equally as bad AND, when she was finally mad enough to storm out of their store, she was able to find the $250 chandelier she was looking for on Overstock.com for less than $100.
Lee Lighting is overpriced, has horrible customer service and doesn??t follow through on orders. I will never shop there again.

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A wonderful lighting superstore with a fabulous selection, great prices, and very helpful and friendly staff. They have something for every price range and style taste.

4
★★★★☆

A wonderful lighting superstore with a fabulous selection, great prices, and very helpful and friendly staff. They have something for every price range and style taste.

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