Reynolds Shoe Repair

★★★☆☆

About Reynolds Shoe Repair

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3.25 4
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They seem to do a good job BUT...it takes FOREVER to get your shoes back. Believe me, I am looking elsewhere to have my shoes done because the wait is exceptionally long. If they have that much business, they really ought to hire more

3
★★★★★

They seem to do a good job BUT...it takes FOREVER to get your shoes back. Believe me, I am looking elsewhere to have my shoes done because the wait is exceptionally long. If they have that much business, they really ought to hire more

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I dropped off a pair of my husband's dress shoes in July and was told it would be 3 weeks. It has since been 2 months and they can't seem to be able to tell me when they are going to get to them or if they've even started them. I would recommend going ANYWHERE else.

1
★☆☆☆☆

I dropped off a pair of my husband's dress shoes in July and was told it would be 3 weeks. It has since been 2 months and they can't seem to be able to tell me when they are going to get to them or if they've even started them. I would recommend going ANYWHERE else.

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I took my boots in to be worked on and got them fixed rite away had heels and shine done. They looked brandnew, I also took my sons Cubscout shirt in and had some patches put on and got that back in 1 day, I will be back when i need some work done again! Thank you ReynoldsShoe Repair

2
★★★★★

I took my boots in to be worked on and got them fixed rite away had heels and shine done. They looked brandnew, I also took my sons Cubscout shirt in and had some patches put on and got that back in 1 day, I will be back when i need some work done again! Thank you ReynoldsShoe Repair

Pros: friendy and Quick service

Cons: none

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I took my boots in for new heels in August, preparing for the winter months. They informed me that there were "lots" of boots in front of mine and that it may take 6 weeks; they would call me when ready. I understood and gave them a 50% deposit...then waited. After 8 weeks, I was told they hadn't gotten to them; there were 200 women's boots ahead of mine. They'd call when they were done. It is, now, February (6 months later). I went in to check on my boots...she says, (again) there are 200 women's boots (still) ahead of mine. I asked for my boots and my deposit, stating I would take them to a place where they would actually be fixed. Her retort? "Fine...good LUCK with that!" It, then took her 15 minutes to DIG them out of the back...from behind the 200 other boots ahead of mine.

0
★☆☆☆☆

I took my boots in for new heels in August, preparing for the winter months. They informed me that there were "lots" of boots in front of mine and that it may take 6 weeks; they would call me when ready. I understood and gave them a 50% deposit...then waited. After 8 weeks, I was told they hadn't gotten to them; there were 200 women's boots ahead of mine. They'd call when they were done. It is, now, February (6 months later). I went in to check on my boots...she says, (again) there are 200 women's boots (still) ahead of mine. I asked for my boots and my deposit, stating I would take them to a place where they would actually be fixed. Her retort? "Fine...good LUCK with that!" It, then took her 15 minutes to DIG them out of the back...from behind the 200 other boots ahead of mine.

Pros: It looks as though they fix shoes

Cons: They have a L-O-O-O-O-N-G wait for their repairs.

 

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