Scott Clark Honda

★★★☆☆
  • 7025 E Independence Blvd

    Charlotte, NC 28227

    Map & Directions
  • 704-535-4444

About Scott Clark Honda

Hours
Mon-Fri: 9am-8pm Sat: 9am-7pm Sun: Closed

Automotive

Automotive
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Shirley is a very nice woman and takes very good care of myself and my car.

5
★★★★★

Shirley is a very nice woman and takes very good care of myself and my car.

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.

I bought a brand new Honda Fit in 2009 at Crown Honda, and I'm happy with my car being very fuel efficient.

But suddenly I started to hear some rattling noises on the right part of the dashboard, when driving the car at 65 MPh.

I wrote

3
★★★★★

I bought a brand new Honda Fit in 2009 at Crown Honda, and I'm happy with my car being very fuel efficient.

But suddenly I started to hear some rattling noises on the right part of the dashboard, when driving the car at 65 MPh.

I wrote

.

I got an internet quote and they quoted me 30100 Pilot EX-L. I took the quote in and even still they came back with a price of over 37000. Tried to nickel and dime you on trays and even nitrogen in the tired. Then when I told them I was

3
★★★★★

I got an internet quote and they quoted me 30100 Pilot EX-L. I took the quote in and even still they came back with a price of over 37000. Tried to nickel and dime you on trays and even nitrogen in the tired. Then when I told them I was

.

I bought a used Honda from Crown about a year ago and the car is excellent but the purchase process was a nightmare! First they tried to charge me $699 fee to 'prep' the car for sale. When I asked what was involved in the 'prep', the used

3
★★★★★

I bought a used Honda from Crown about a year ago and the car is excellent but the purchase process was a nightmare! First they tried to charge me $699 fee to 'prep' the car for sale. When I asked what was involved in the 'prep', the used

.

I purchased a 2010 New Honda Civic Sedan the beginning of April this year (Saturday) at this location, the most stressful experience EVER!. Just a series of rediculous and unbelieve mistakes on their part that caused me to have to return the new car back and get a used one instead. All because of how they handled the sale from the beginning. Never shop their on a weekend!!! That was mistake number one. The salesrep knew I had an out of state drivers license.. never told me that before they could sell me the vehicle I would need to get my NC license, but I would need to fax a copy of the insurance. They took my hefty deposit and filled out all of the paperwork and I even spoke with Larry who identified himself as the finance guy and as far as I knew all was fine and I left with my new car. Very excited. As soon as I got my insurance info I faxed it over to the salesrep so he could give it to finance and he assured me everything was fine. Two weeks later I get a call about the license and that I would need the NC license before they could process the financing and if I don't provide it very soon I may need to return the car. Great #$%. The stress begins, went to DMV four times before I finally passed the written test, but finally I have the license and I go straight to Crown as soon as I leave DMV. Again,. I am told no problem we now can get the paper work processed. Get a call this week that I need to come in to complete some paper work.. hummm, do not sound right to me. Get there and guess what... bank won't finace new car, but they will work with me on a used car. Turns out Larry was not the finance guy but instead another car sale rep. who should have never handled my personal and confidential information to begin with. Bill, my salesrep knew Larry was not the finance guy but had me believing he was, never sald anything different. My salesrep has been with Crown for a very long time. Shame on him. I am really upset about this since I have been driving the new car since April 3rd and I loved it. Now I am driving a 2005 used honda because of their screw up. Don't get me wrong, I happy to have a car, but not all of the hassle that came with it. I would NEVER recommend them to anyone after this experience. My first with them and my last!!!

0
★☆☆☆☆

I purchased a 2010 New Honda Civic Sedan the beginning of April this year (Saturday) at this location, the most stressful experience EVER!. Just a series of rediculous and unbelieve mistakes on their part that caused me to have to return the new car back and get a used one instead. All because of how they handled the sale from the beginning. Never shop their on a weekend!!! That was mistake number one. The salesrep knew I had an out of state drivers license.. never told me that before they could sell me the vehicle I would need to get my NC license, but I would need to fax a copy of the insurance. They took my hefty deposit and filled out all of the paperwork and I even spoke with Larry who identified himself as the finance guy and as far as I knew all was fine and I left with my new car. Very excited. As soon as I got my insurance info I faxed it over to the salesrep so he could give it to finance and he assured me everything was fine. Two weeks later I get a call about the license and that I would need the NC license before they could process the financing and if I don't provide it very soon I may need to return the car. Great #$%. The stress begins, went to DMV four times before I finally passed the written test, but finally I have the license and I go straight to Crown as soon as I leave DMV. Again,. I am told no problem we now can get the paper work processed. Get a call this week that I need to come in to complete some paper work.. hummm, do not sound right to me. Get there and guess what... bank won't finace new car, but they will work with me on a used car. Turns out Larry was not the finance guy but instead another car sale rep. who should have never handled my personal and confidential information to begin with. Bill, my salesrep knew Larry was not the finance guy but had me believing he was, never sald anything different. My salesrep has been with Crown for a very long time. Shame on him. I am really upset about this since I have been driving the new car since April 3rd and I loved it. Now I am driving a 2005 used honda because of their screw up. Don't get me wrong, I happy to have a car, but not all of the hassle that came with it. I would NEVER recommend them to anyone after this experience. My first with them and my last!!!

Pros: None

Cons: Beware of Very Shady Sales Practice

.

I had to pay $499 to Crown Honda to service my vehicle when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover. 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499.
So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive.
My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again.
From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE

1
★☆☆☆☆

I had to pay $499 to Crown Honda to service my vehicle when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover. 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499.
So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive.
My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again.
From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE

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.

I had to pay $499 to Crown Honda to service my vehicle when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover? 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes, and I had difficulty stopping. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499.
So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive.
My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again.
From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE and UNSAFE

0
★☆☆☆☆

I had to pay $499 to Crown Honda to service my vehicle when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover? 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes, and I had difficulty stopping. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499.
So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive.
My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again.
From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE and UNSAFE

Pros: good location

Cons: $$$$ service for what....doesnt include basics

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do not, under any circumstances, have your honda serviced at crown honda.

i just had an estimate done there and it totaled over $1000.00. i had just had my honda serviced for a similar issue five months ago. when i asked them WHY my car was having the same problems, they responded "i don't know".

i bought my car down the road to repair shop that specializes in honda repairs and they said my car checked out fine, a wire was loose...the total repair bill was $75.00.

DO NOT trust their service people, they are rip off artists. stay away from this dealership.

0
★☆☆☆☆

do not, under any circumstances, have your honda serviced at crown honda.

i just had an estimate done there and it totaled over $1000.00. i had just had my honda serviced for a similar issue five months ago. when i asked them WHY my car was having the same problems, they responded "i don't know".

i bought my car down the road to repair shop that specializes in honda repairs and they said my car checked out fine, a wire was loose...the total repair bill was $75.00.

DO NOT trust their service people, they are rip off artists. stay away from this dealership.

Pros: there internet in the waiting area

Cons: the service center is a rip off

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They helped me get the car I wanted at an affordable price! I love my new Accord!!! I would recomend them to anyone! Just like their commercial says, "Fast, Fun, & Friendly!"

2
★★★★★

They helped me get the car I wanted at an affordable price! I love my new Accord!!! I would recomend them to anyone! Just like their commercial says, "Fast, Fun, & Friendly!"

.

Want to be treated like a second class citizen, go to this dealership. I have never been talked down to before in my life the way these people do. Do not have anything to do with this dealership!

0
★☆☆☆☆

Want to be treated like a second class citizen, go to this dealership. I have never been talked down to before in my life the way these people do. Do not have anything to do with this dealership!

Cons: Their employees are untrained, and unproffessional!

.

I was thinking about buying the used Honda Van from Crown Honda, while talking to the sales person and one sales manager of pre-owned vehciles I was told that they cannot reduce the price on the vehicle than the listed sticker price since they invested some time/money on the vehicle for certification. I did mention that I saw the vehicle ad on their internet site mentioning as honda certified and they said that is why they cannot go down on price. After I made up my mind to buy for the said price and asked them to send the list of items they checked and their results they said it is crown certied and it is not Honda certified. To get Honda certified I need to shell out $700-900 more.

1
★☆☆☆☆

I was thinking about buying the used Honda Van from Crown Honda, while talking to the sales person and one sales manager of pre-owned vehciles I was told that they cannot reduce the price on the vehicle than the listed sticker price since they invested some time/money on the vehicle for certification. I did mention that I saw the vehicle ad on their internet site mentioning as honda certified and they said that is why they cannot go down on price. After I made up my mind to buy for the said price and asked them to send the list of items they checked and their results they said it is crown certied and it is not Honda certified. To get Honda certified I need to shell out $700-900 more.

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.

Excellent buying experience!!! The Internet manager Eric Cover was incredibly helpful and gave us a truly amazing deal on Honda Odyssey EX-L. He made the buying experience as painless as possible with no gimmicks or surprises. He nicely explained all the features of the van.All of the Crown Honda associates that we met were extremely friendly (including Sale Manager Steve) and they treated us with the utmost respect.They beat the best deal we were previously offered, they delivered on every promise they made via email & phone conversations. They made the process simple, honest and straight forward. We would highly recommend purchasing a car from this dealership.

5
★★★★★

Excellent buying experience!!! The Internet manager Eric Cover was incredibly helpful and gave us a truly amazing deal on Honda Odyssey EX-L. He made the buying experience as painless as possible with no gimmicks or surprises. He nicely explained all the features of the van.All of the Crown Honda associates that we met were extremely friendly (including Sale Manager Steve) and they treated us with the utmost respect.They beat the best deal we were previously offered, they delivered on every promise they made via email & phone conversations. They made the process simple, honest and straight forward. We would highly recommend purchasing a car from this dealership.

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I BOUGHT A HONDA FROM CROWN HONDA OF CHARLOTTE ON INDEPENDENCE BLVD ON MARCH OF 2008. I HAVE BEEN HAVING PROBLEMS WITH IT FROM DAY ONE I TAKE IT TO CARMAX TO TRADE IT IN I FIND OUT THAT THE CAR WAS IN A ACCIDENT IN 2004 ON THE PASSENGER SIDE WHERE ALL MY PROBLEMS ARE INCLUDING MY AIR BAGS. I CALL CROWN HONDA ON INDEPENDENCE BLVD WHERE I BOUGHT IT. I TOLD THEM WHAT I FOUND OUT. THEY SAID COME IN THEY GAVE ME THE RUN A ROUND FOR 8 DAYS TRYING TO MAKE ANOTHER COMMISSION OFF OF ME NEVER SAID SORRY FOR NOT DISCLOSING THAT THE CAR WAS IN A ACCIDENT. THEY SAID JUST TRADE THE CAR IN AND WE WILL GIVE YOU WHAT YOU OWE ON THE ACCIDENT CAR LATER WHEN IT IS TIME FOR THE PAPER WORK IT SHOW THAT I HAVE NEGATIVE EQUITY. THEY SHOW ME A CR-V 2004 THAT RATTLES AND THEY TELL ME BECAUSE IT IS A 4X4 IT SHOULD DO THAT THAT IS ANOTHER ONE OF THERE LIES BEWARE OF CROWN HONDA

0
★☆☆☆☆

I BOUGHT A HONDA FROM CROWN HONDA OF CHARLOTTE ON INDEPENDENCE BLVD ON MARCH OF 2008. I HAVE BEEN HAVING PROBLEMS WITH IT FROM DAY ONE I TAKE IT TO CARMAX TO TRADE IT IN I FIND OUT THAT THE CAR WAS IN A ACCIDENT IN 2004 ON THE PASSENGER SIDE WHERE ALL MY PROBLEMS ARE INCLUDING MY AIR BAGS. I CALL CROWN HONDA ON INDEPENDENCE BLVD WHERE I BOUGHT IT. I TOLD THEM WHAT I FOUND OUT. THEY SAID COME IN THEY GAVE ME THE RUN A ROUND FOR 8 DAYS TRYING TO MAKE ANOTHER COMMISSION OFF OF ME NEVER SAID SORRY FOR NOT DISCLOSING THAT THE CAR WAS IN A ACCIDENT. THEY SAID JUST TRADE THE CAR IN AND WE WILL GIVE YOU WHAT YOU OWE ON THE ACCIDENT CAR LATER WHEN IT IS TIME FOR THE PAPER WORK IT SHOW THAT I HAVE NEGATIVE EQUITY. THEY SHOW ME A CR-V 2004 THAT RATTLES AND THEY TELL ME BECAUSE IT IS A 4X4 IT SHOULD DO THAT THAT IS ANOTHER ONE OF THERE LIES BEWARE OF CROWN HONDA

Pros: NONE

Cons: THEY WILL LIE TO YOU ABOUT THE QUALITY OF YOU VEHICLE

.

I purchased a used Honda Accord at Crown last year and I can't be more satisfied. Not only did they do a good job of working with me on the price, but they made sure to fix any issues with the car AFTER I purchased it (which doesnt happen a lot of the time). I also had to recently take my car in for some issues with my in dash cd-changer, and they made sure to fix it for no cost and in a timely matter. I would highly recommend my friends and family to Crown for a new or used car.

2
★★★★★

I purchased a used Honda Accord at Crown last year and I can't be more satisfied. Not only did they do a good job of working with me on the price, but they made sure to fix any issues with the car AFTER I purchased it (which doesnt happen a lot of the time). I also had to recently take my car in for some issues with my in dash cd-changer, and they made sure to fix it for no cost and in a timely matter. I would highly recommend my friends and family to Crown for a new or used car.

Pros: Service, Selection, Prices

.

I used Crown Honda for oil change services when I had my CRV. While the staff was friendly and nice, service time was not very quick. I always had to wait around awhile just to have the oil changed.

3
★★★☆☆

I used Crown Honda for oil change services when I had my CRV. While the staff was friendly and nice, service time was not very quick. I always had to wait around awhile just to have the oil changed.

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.

They are really nice people and have snacks in the waiting room. The price of the oil change is also great. I have always been able to go there and not have to wait too long to be assisted. A few weeks ago I had a problem with my brakes and when I went in they looked at them for me and told me that there was nothing to worry about, just a little dust which was causing them to squeak. Even though it took them 15 minutes to do this, they didn't charge me a penny! They have really great customer service here! The wait is never too long, as there is always coffee and other snacks, as well as cable tv to watch.

PROS: great location, great prices, friendly people
CONS: inexperienced employees at times

4
★★★★☆

They are really nice people and have snacks in the waiting room. The price of the oil change is also great. I have always been able to go there and not have to wait too long to be assisted. A few weeks ago I had a problem with my brakes and when I went in they looked at them for me and told me that there was nothing to worry about, just a little dust which was causing them to squeak. Even though it took them 15 minutes to do this, they didn't charge me a penny! They have really great customer service here! The wait is never too long, as there is always coffee and other snacks, as well as cable tv to watch.

PROS: great location, great prices, friendly people
CONS: inexperienced employees at times

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Message from Scott Clark Honda

Our customers come from all over North Carolina and South Carolina to be a part of the Crown Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you??re looking for a new Honda Pilot in Charlotte, we can help you. If you??re from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you??re from Gastonia and heard about Crown Honda Charlotte??s Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs.

 

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