Steve Moore Chevrolet

★★★★★
  • 9325 South Blvd

    Charlotte, NC 28273

    Map & Directions
  • 704-444-0109

About Steve Moore Chevrolet

Hours
Mon-Fri 9am-8pm, Sat 9am-6pm

Automotive

Automotive
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STEVE MOORE......NO MORE!!!!!!!! During the infamous GM ignition switch recall, in which 13 people were killed as a result of GM refusing to initially address the issue, I had to take my wife's Saturn Ion in to be fixed. Steve Moore

3
★★★★★

STEVE MOORE......NO MORE!!!!!!!! During the infamous GM ignition switch recall, in which 13 people were killed as a result of GM refusing to initially address the issue, I had to take my wife's Saturn Ion in to be fixed. Steve Moore

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GREAT PEOPLE AND THE BEST EXPERIANCE EVER!!!

3
★★★★★

GREAT PEOPLE AND THE BEST EXPERIANCE EVER!!!

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Great buying experience! It's so refreshing to work with car dealership and sales staff who work hard to earn your business and respect your time and busy schedules. Never have I had a more accommodating and professional car buying

3
★★★★★

Great buying experience! It's so refreshing to work with car dealership and sales staff who work hard to earn your business and respect your time and busy schedules. Never have I had a more accommodating and professional car buying

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I went in for Warranty Service this week and was anticipating the normal car dealer run around about warranty service, but was pleasantly surprised that I was told to bring my car in right away. I dropped my car off soon after and they

3
★★★★★

I went in for Warranty Service this week and was anticipating the normal car dealer run around about warranty service, but was pleasantly surprised that I was told to bring my car in right away. I dropped my car off soon after and they

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Just had service done by this dealership for oil change and tires rotated. Person who took my information told me 45-60 minutes. No problem, but after 1 hour waiting people drove in there cars for service and were out before me. After

3
★★★★★

Just had service done by this dealership for oil change and tires rotated. Person who took my information told me 45-60 minutes. No problem, but after 1 hour waiting people drove in there cars for service and were out before me. After

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I feel 4 stars is fair but will give 5 to make up for some of the haters on here. \r
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I have an older GM car and was advised to go to Steve Moore, because the problem was beyond the capability of the local repair place. It did take a day

3
★★★★★

I feel 4 stars is fair but will give 5 to make up for some of the haters on here. \r
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I have an older GM car and was advised to go to Steve Moore, because the problem was beyond the capability of the local repair place. It did take a day

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I received a promotional coupon from this dealer for a $9.95 oil change. Fair enough, I decided to check out their service. I arrived around 7:15, pulled into the service bay, got out of my car and waited for a minute or so for one of

3
★★★★★

I received a promotional coupon from this dealer for a $9.95 oil change. Fair enough, I decided to check out their service. I arrived around 7:15, pulled into the service bay, got out of my car and waited for a minute or so for one of

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I used the service Dept on July 6,2011 and I was not happy with the outcome. The oilchange and tire rotation was suppose to be $29.95. After finishing my service I was given a bill for $50.25, and a sheet of paper that I could fill out

3
★★★★★

I used the service Dept on July 6,2011 and I was not happy with the outcome. The oilchange and tire rotation was suppose to be $29.95. After finishing my service I was given a bill for $50.25, and a sheet of paper that I could fill out

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Shopping for a car is a process by which you visit a ton of dealerships, try their models and get numbers to fill your head for days...

But it is also a dry run on how you "feel" at this dealership, what your "gut" tells you about the

3
★★★★★

Shopping for a car is a process by which you visit a ton of dealerships, try their models and get numbers to fill your head for days...

But it is also a dry run on how you "feel" at this dealership, what your "gut" tells you about the

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The service department is a hassle to deal with. I had to take my car in twice because they had to order a replacement part. They said they would call when it was in approximately 3-4 days. I never received a call to let me know the

3
★★★★★

The service department is a hassle to deal with. I had to take my car in twice because they had to order a replacement part. They said they would call when it was in approximately 3-4 days. I never received a call to let me know the

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I've conducted business with the parts department and service as well. My next auto purchase will be with Steve Moore.

3
★★★★★

I've conducted business with the parts department and service as well. My next auto purchase will be with Steve Moore.

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I just bought a new Chevy Cruze and Steve Moore Chevrolet did a fantastic job with selling me the car. They exceeded my expectations! I'll definitely buy from them and recommend them to anyone.

3
★★★★★

I just bought a new Chevy Cruze and Steve Moore Chevrolet did a fantastic job with selling me the car. They exceeded my expectations! I'll definitely buy from them and recommend them to anyone.

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Took my Saturn there to be serviced for a problem with the power door locks and keyless entry remote. The problem I have with their service is that I had to keep calling them for the status of my car. After I called them then they would

3
★★★★★

Took my Saturn there to be serviced for a problem with the power door locks and keyless entry remote. The problem I have with their service is that I had to keep calling them for the status of my car. After I called them then they would

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This was by far the easiest and most straight shooting dealership I've ever been to. Typically the salesman sells you the moon and stars and as soon as the finance dept get their hands on you, it's a completly different story. So not the

3
★★★★★

This was by far the easiest and most straight shooting dealership I've ever been to. Typically the salesman sells you the moon and stars and as soon as the finance dept get their hands on you, it's a completly different story. So not the

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If you don't like car salesmen, go to Steve Moore Chevolet and talk with Dennis Poletti. \r
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Dennis came highly recommended from my husbands co=worker. He made us feel at home, did not presure us, and was very patience. He called us the

3
★★★★★

If you don't like car salesmen, go to Steve Moore Chevolet and talk with Dennis Poletti. \r
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Dennis came highly recommended from my husbands co=worker. He made us feel at home, did not presure us, and was very patience. He called us the

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We were greeted warmly in the parking lot by Kathryn who was amazing. I've been to numerous dealers in the past few weeks test driving many cars to find the best one for me. I had done my homework and knew exactly which car I wanted to

3
★★★★★

We were greeted warmly in the parking lot by Kathryn who was amazing. I've been to numerous dealers in the past few weeks test driving many cars to find the best one for me. I had done my homework and knew exactly which car I wanted to

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I went to Steve Moore to look at vehicles. I knew I had to purchase in the next few weeks, but was unsure of what I wanted. I was assisted by Sales Professional Kathryn Pegram. SHE WAS GREAT!! She answered all questions I had and was very

3
★★★★★

I went to Steve Moore to look at vehicles. I knew I had to purchase in the next few weeks, but was unsure of what I wanted. I was assisted by Sales Professional Kathryn Pegram. SHE WAS GREAT!! She answered all questions I had and was very

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My husband went to look at vehicles and stopped into Steve Moore. He ended up buying a brand new 2011 Chevy Camaro at a fantastic price as well as getting top dollar for his trade in. We were so pleased we went in a week later and traded

3
★★★★★

My husband went to look at vehicles and stopped into Steve Moore. He ended up buying a brand new 2011 Chevy Camaro at a fantastic price as well as getting top dollar for his trade in. We were so pleased we went in a week later and traded

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My boyfriend bought the new Chevy Cruze from Steve Moore last week and told me about his great experience with their whole team. I had been wanting to repace my Jetta for the part year but haven't been too excited to re live my last

3
★★★★★

My boyfriend bought the new Chevy Cruze from Steve Moore last week and told me about his great experience with their whole team. I had been wanting to repace my Jetta for the part year but haven't been too excited to re live my last

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I was needing a new car that gets great gas mileage since filling my truck up every few days was killing me. I stopped at a couple of dealerships the other weekend and wasn't really enthralled with the experience. Then one of my

3
★★★★★

I was needing a new car that gets great gas mileage since filling my truck up every few days was killing me. I stopped at a couple of dealerships the other weekend and wasn't really enthralled with the experience. Then one of my

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My wife and I have been to many dealerships in the past. For the most part everyone knows how stressful the experience can be. However this was not the case with Steve Moore. From the very begining, everyone there was friendly and helpful.

3
★★★★★

My wife and I have been to many dealerships in the past. For the most part everyone knows how stressful the experience can be. However this was not the case with Steve Moore. From the very begining, everyone there was friendly and helpful.

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I bought a beautiful 2011 Chevy Equinox LTZ V6 AWD from Steve Moore Chevrolet. Sales Professional Alan Heidenreich was very informative and helpful without being pushy. After we closed the deal he took plenty of time showing me how all

3
★★★★★

I bought a beautiful 2011 Chevy Equinox LTZ V6 AWD from Steve Moore Chevrolet. Sales Professional Alan Heidenreich was very informative and helpful without being pushy. After we closed the deal he took plenty of time showing me how all

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Steve Moore Chevrolet and their Service Writer Kenny Boate make this dealership a pleasure to deal with.\r
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Having bought a SSR from an other area dealer because there were so few avaialble, I started having warrantee and service work

3
★★★★★

Steve Moore Chevrolet and their Service Writer Kenny Boate make this dealership a pleasure to deal with.\r
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Having bought a SSR from an other area dealer because there were so few avaialble, I started having warrantee and service work

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Steve Moore Chevrolet is an awesome dealership. Every time I go in for a service or for a question, they always are prompt to answer and do a great job. Their service department is definitely the best in Charlotte, and they make a serious

3
★★★★★

Steve Moore Chevrolet is an awesome dealership. Every time I go in for a service or for a question, they always are prompt to answer and do a great job. Their service department is definitely the best in Charlotte, and they make a serious

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I took my car into the dealership after 3 visits to Firestone and their inability to fix the problem. My engine service light kept coming on the digital display and Firestone kept resetting it. Shortly after departing their store it

3
★★★★★

I took my car into the dealership after 3 visits to Firestone and their inability to fix the problem. My engine service light kept coming on the digital display and Firestone kept resetting it. Shortly after departing their store it

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My wife visited this dealership because we could not get in for oil change at our regular dealer(Randy Marion). What a disgrace this place is. My wife sat there for TWO HOURS for an oil change, not knowing what was happening with MY car.

3
★★★★★

My wife visited this dealership because we could not get in for oil change at our regular dealer(Randy Marion). What a disgrace this place is. My wife sat there for TWO HOURS for an oil change, not knowing what was happening with MY car.

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I made an appointment for 1:15 to get an oil change and "27 point" inspection. (I normally do my own oil changes but we received a coupon for 4 free ones, so why not) I was told it would take 45 minutes to an hour so i went on my lunch

3
★★★★★

I made an appointment for 1:15 to get an oil change and "27 point" inspection. (I normally do my own oil changes but we received a coupon for 4 free ones, so why not) I was told it would take 45 minutes to an hour so i went on my lunch

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I have taken my car to Steve Moore for oil changes in the past. This time, I took my 2004 Chevy Tahoe for replacement rear glass and a few other items. I could not have asked for better customer service; they gave me a loaner vehicle

3
★★★★★

I have taken my car to Steve Moore for oil changes in the past. This time, I took my 2004 Chevy Tahoe for replacement rear glass and a few other items. I could not have asked for better customer service; they gave me a loaner vehicle

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I took my 2007 Chevy Suburban up to the dealership after noticing a jerk with the engine while I was driving and the engine felt like it was dragging...I was assisted by Dennis Jenkins..He put me in a rental and took care of my vehicle

3
★★★★★

I took my 2007 Chevy Suburban up to the dealership after noticing a jerk with the engine while I was driving and the engine felt like it was dragging...I was assisted by Dennis Jenkins..He put me in a rental and took care of my vehicle

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I HAVE TAKEN MY 2008 CORVETTE TO STEVE MOORE CHEVROLET FOR OVER 3 YEARS NOW. THEY ARE ABSOLUTELY WONDERFUL TO DEAL WITH. MY CAR IS ALWAYS READY AS PROMISED, I RECEIVE CALLS UPDATING ME ON PROGRESS, EVERYONE I HAVE MET FROM SERVICE

3
★★★★★

I HAVE TAKEN MY 2008 CORVETTE TO STEVE MOORE CHEVROLET FOR OVER 3 YEARS NOW. THEY ARE ABSOLUTELY WONDERFUL TO DEAL WITH. MY CAR IS ALWAYS READY AS PROMISED, I RECEIVE CALLS UPDATING ME ON PROGRESS, EVERYONE I HAVE MET FROM SERVICE

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The customer service there was great. Had a recall on my speakers and upon replacing them they gave me a loaner car until they finished. \r
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Thanks James

3
★★★★★

The customer service there was great. Had a recall on my speakers and upon replacing them they gave me a loaner car until they finished. \r
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Thanks James

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This is my third encounter with this dealership. All have been very positive. I've not previously dealt with an American dealer which was as concerned about me and my vehicle. I also own a Mercedes and would rank Steve Moore on equal

3
★★★★★

This is my third encounter with this dealership. All have been very positive. I've not previously dealt with an American dealer which was as concerned about me and my vehicle. I also own a Mercedes and would rank Steve Moore on equal

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My 2006 Chevrolet needed a new remote unlock fob, the parts department told me the price of a replacement fob would be 165.00 and 30.00 for programming. I told them that the directions for programming were in the owners manual- with that

3
★★★★★

My 2006 Chevrolet needed a new remote unlock fob, the parts department told me the price of a replacement fob would be 165.00 and 30.00 for programming. I told them that the directions for programming were in the owners manual- with that

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what a gaggle of crooks, this place takes car buying back 25 years with the child psychology and little games they play. expect to go back and forth on the deal for mere dollars at a time while they try to extract as much value out of you as humanly possible. they dont reward customer loyalty, and are unprofessional to boot. i will not go back and i recomend anyone who works hard for their money does not either.

1
★☆☆☆☆

what a gaggle of crooks, this place takes car buying back 25 years with the child psychology and little games they play. expect to go back and forth on the deal for mere dollars at a time while they try to extract as much value out of you as humanly possible. they dont reward customer loyalty, and are unprofessional to boot. i will not go back and i recomend anyone who works hard for their money does not either.

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Great experience in my buying process. Did everything over the internet. Spent less than an hour in the dealership taking delivery. Will took the time to show me around the dealership, and mentioned that they even have service loaners! Unheard of in this age! I will recommend Steve Moore Chevrolet to everyone!

5
★★★★★

Great experience in my buying process. Did everything over the internet. Spent less than an hour in the dealership taking delivery. Will took the time to show me around the dealership, and mentioned that they even have service loaners! Unheard of in this age! I will recommend Steve Moore Chevrolet to everyone!

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I had just moved to Charlotte, when my 2002 Chevrolet Silverado decided to breakdown! I went to Steve Moore to get an estimate. I arrived to be met by true professionals as I exited the Tow Truck. Not only did they fix my truck, but they provided a Silverado Loaner for the rtwo days that they had my truck. I was constantly updated about the status of my vehicle. When I went to pick up my truck Scott the Service Director, took the time to go over my bill and answer any questions i may have had. I will be back!

2
★★★★★

I had just moved to Charlotte, when my 2002 Chevrolet Silverado decided to breakdown! I went to Steve Moore to get an estimate. I arrived to be met by true professionals as I exited the Tow Truck. Not only did they fix my truck, but they provided a Silverado Loaner for the rtwo days that they had my truck. I was constantly updated about the status of my vehicle. When I went to pick up my truck Scott the Service Director, took the time to go over my bill and answer any questions i may have had. I will be back!

Pros: Went above and beyond!

Cons: there is not a Steve Moore Chevrolet in every city!

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Not a good experience with this place. In my opinion the service was not good.Not a good experience with this place. In my opinion the service was not good.

1
★☆☆☆☆

Not a good experience with this place. In my opinion the service was not good.Not a good experience with this place. In my opinion the service was not good.

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This dealership tried to sell me a used car for more than a new one, all else being equal. The salesguy himself stated he knew this sounded crazy but he bought the used car back from a customer and got in heavy in the car only to then try and pass that loss onto someone else. This is obviously not professional and substandard, especially with GM closing many dealerships down. This, IMO, is not sound business practice. I won't buy from them as I do not trust them based on this poor experience. They say in their ad on the used one that it is competitively priced but they forgot to mention that if it was new you would pay almost $5,000 less. The extra $5,000 is to cover them being heaviy in the car because they bought it back from a customer who drove it for 4,666 miles and then decided it was to big to drive so he returned it. The dealer told me they stepped up to the plate to help this guy but they are not stepping up to the plate now as they want to pass that loss to an unknowing new customer ??? The car has scratches on the back as well. AND a used one with all the same features should not be $5,000 more than a brand new one. Go figure. They love that slogan at Steve Moore you get Moore...so creative! I think based on my experience at Steve Moore will make you pay Moore for less.

0
★☆☆☆☆

This dealership tried to sell me a used car for more than a new one, all else being equal. The salesguy himself stated he knew this sounded crazy but he bought the used car back from a customer and got in heavy in the car only to then try and pass that loss onto someone else. This is obviously not professional and substandard, especially with GM closing many dealerships down. This, IMO, is not sound business practice. I won't buy from them as I do not trust them based on this poor experience. They say in their ad on the used one that it is competitively priced but they forgot to mention that if it was new you would pay almost $5,000 less. The extra $5,000 is to cover them being heaviy in the car because they bought it back from a customer who drove it for 4,666 miles and then decided it was to big to drive so he returned it. The dealer told me they stepped up to the plate to help this guy but they are not stepping up to the plate now as they want to pass that loss to an unknowing new customer ??? The car has scratches on the back as well. AND a used one with all the same features should not be $5,000 more than a brand new one. Go figure. They love that slogan at Steve Moore you get Moore...so creative! I think based on my experience at Steve Moore will make you pay Moore for less.

Pros: None

Cons: Terrible experience

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I went to Steve Moore Chevrolet to purchase a new car. Chevy Malibu. My sales associate was very helpful in helping me find the car I wanted and getting everything set up. I was trading in my old car which was purchased in NY. When trading in the old car I gave Steve More Chevrolet my title to the car I was trading in. Everything was supposed to be all set. EXCEPT for the title was sent to the wrong department and I have been receiving calls every single day about the title to my old car and even threatening letters from GMAC. This issue was just resolved a MONTH later. Two days after I purchased my new car I noticed two scratches on the passenger side of my car. I bring the car back to the dealership to have the scratches removed. They have my new car for 4 days. 4 days I am with out a NEW car and not once am I offered a loaner. I get the car back finally from Steve Moore and the car looks awful. Paint of some sort all over the outside of the car and on the side mirror. Also brush burns throughout the paint job they tried to do when fixing my car. Obviously noticeable. I have the car back now for two weeks and a piece of rubber material between the doors and car is just now falling off. Whoever put the car back together after the paint job did an awful job. Leaving my car looking disgusting. Brand new car... not even 1000 miles on it and now back at the dealership getting fixed for the second time. Every time I tried to call to get something resolved with the title or car I was talked down to by whoever answered the phone. I actually had to drive to the dealership (after I was told they wouldn't pick up my car) to get something resolved. Finally I was given a loaner car while my brand new car is being fixed... I will never buy a car from this dealership again. They were so nice when I was actually buying the car and after the fact I was on my own. Please think twice before buying a vehicle for this dealership. I wish I had. The one star is for the sale associate that actually did a great job in selling the car.

0
★☆☆☆☆

I went to Steve Moore Chevrolet to purchase a new car. Chevy Malibu. My sales associate was very helpful in helping me find the car I wanted and getting everything set up. I was trading in my old car which was purchased in NY. When trading in the old car I gave Steve More Chevrolet my title to the car I was trading in. Everything was supposed to be all set. EXCEPT for the title was sent to the wrong department and I have been receiving calls every single day about the title to my old car and even threatening letters from GMAC. This issue was just resolved a MONTH later. Two days after I purchased my new car I noticed two scratches on the passenger side of my car. I bring the car back to the dealership to have the scratches removed. They have my new car for 4 days. 4 days I am with out a NEW car and not once am I offered a loaner. I get the car back finally from Steve Moore and the car looks awful. Paint of some sort all over the outside of the car and on the side mirror. Also brush burns throughout the paint job they tried to do when fixing my car. Obviously noticeable. I have the car back now for two weeks and a piece of rubber material between the doors and car is just now falling off. Whoever put the car back together after the paint job did an awful job. Leaving my car looking disgusting. Brand new car... not even 1000 miles on it and now back at the dealership getting fixed for the second time. Every time I tried to call to get something resolved with the title or car I was talked down to by whoever answered the phone. I actually had to drive to the dealership (after I was told they wouldn't pick up my car) to get something resolved. Finally I was given a loaner car while my brand new car is being fixed... I will never buy a car from this dealership again. They were so nice when I was actually buying the car and after the fact I was on my own. Please think twice before buying a vehicle for this dealership. I wish I had. The one star is for the sale associate that actually did a great job in selling the car.

Pros: Helpful up until sale

Cons: Not helpful after the fact

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I just graduated from UNC with a little money saved and a pretty good credit score. The staff at Steve Moore made buying my new Malibu fun and easy. They got all the paperwork with no hassle and comforted me in my new purchase as best as any dealership could. The general manager had a great personality about him and really appreciated the business. He was willing to discuss any discrepancies in depth along with the salesman involved in the transaction. I HIGHLY RECOMMEND this dealership to any and all interested in purchasing a vehicle, more-so then some of the other dealerships whom i have heard horror stories about. This company is very humble, down to earth and highly organized and I look forward to a long relationship with both the sales and service departments.

5
★★★★★

I just graduated from UNC with a little money saved and a pretty good credit score. The staff at Steve Moore made buying my new Malibu fun and easy. They got all the paperwork with no hassle and comforted me in my new purchase as best as any dealership could. The general manager had a great personality about him and really appreciated the business. He was willing to discuss any discrepancies in depth along with the salesman involved in the transaction. I HIGHLY RECOMMEND this dealership to any and all interested in purchasing a vehicle, more-so then some of the other dealerships whom i have heard horror stories about. This company is very humble, down to earth and highly organized and I look forward to a long relationship with both the sales and service departments.

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I just graduated from UNC with a little money saved and a pretty good credit score. The staff at Steve Moore made buying my new Malibu fun and easy. They got all the paperwork with no hassle and comforted me in my new purchase as best as any dealership could. The general manager had a great personality about him and really appreciated the business. He was willing to discuss any discrepancies in depth along with the salesman involved in the transaction. I HIGHLY RECOMMEND this dealership to any and all interested in purchasing a vehicle, more-so then some of the other dealerships whom i have heard horror stories about. This company is very humble, down to earth and highly organized and I look forward to a long relationship with both the sales and service departments.

2
★★★★★

I just graduated from UNC with a little money saved and a pretty good credit score. The staff at Steve Moore made buying my new Malibu fun and easy. They got all the paperwork with no hassle and comforted me in my new purchase as best as any dealership could. The general manager had a great personality about him and really appreciated the business. He was willing to discuss any discrepancies in depth along with the salesman involved in the transaction. I HIGHLY RECOMMEND this dealership to any and all interested in purchasing a vehicle, more-so then some of the other dealerships whom i have heard horror stories about. This company is very humble, down to earth and highly organized and I look forward to a long relationship with both the sales and service departments.

Pros: Incredibly friendly, Great supporting staff, amazing financiers willing to work for you, Management is more then willing to hop in the deal and help in every way to make you feel comfortable.

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if you are a vendor to this dealership, be careful. they are not good about paying their bills! You may want to think twice before doing business with them.

1
★★☆☆☆

if you are a vendor to this dealership, be careful. they are not good about paying their bills! You may want to think twice before doing business with them.

 

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