Shelby Urgent Care & Physical

★★★☆☆
  • 419 Earl Rd

    Shelby, NC 28150

    Map & Directions
  • 704-481-0555

Health & Medical

Health & Medical
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I just returned home from my visit to Shelby Urgent Care and I must say that I was VERY impressed by the professional staff there. It is Thanksgiving Day and everyone of the staff were very pleasant and genuinely concerned about me. They had me in and out of there in less than 30 minutes. I'm not sure why there are so many negative reviews about Shelby Urgent Care but I would recommend them to all my friends and family if they need a doctor in when theirs is not open. THANK YOU Shelby Urgent Care for your GREAT service

5
★★★★★

I just returned home from my visit to Shelby Urgent Care and I must say that I was VERY impressed by the professional staff there. It is Thanksgiving Day and everyone of the staff were very pleasant and genuinely concerned about me. They had me in and out of there in less than 30 minutes. I'm not sure why there are so many negative reviews about Shelby Urgent Care but I would recommend them to all my friends and family if they need a doctor in when theirs is not open. THANK YOU Shelby Urgent Care for your GREAT service

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I went to the Shelby NextCare Urgent Care office with a painful, itching, blistering rash. I truly wanted to wait and try and see my primary care physician, but family talked me into going on a Sunday, thinking I might have shingles or something even worse. After waiting an hour to be taken back, I waited another hour before seeing the PA, who looked at my condition and stated that it did look like shingles even though it had taken a month or more for the "bumps" to develop. She ordered blood work and a culture, wrote a prescription for an antiviral and sent me on my way. I was told I would hear from their automated system when the results were in. I haven't heard yet, and after several failed attempts to contact them (you don't get a direct Shelby connection... only the regional call center), am extremely disgusted with the whole affair, especially since the visit wasn't a simple co-pay with my insurance, but rather 40% of the entire bill. Would have loved to know the results of the test and culture I spent so much money on. The condition is only partially better, and I thus am supposed to call back in to get scripts for antibiotic and pain meds... yeah, right. On the last two phone attempts after waiting far too long, the line simply was disconnected, and that's how I feel with this establishment.

1
★☆☆☆☆

I went to the Shelby NextCare Urgent Care office with a painful, itching, blistering rash. I truly wanted to wait and try and see my primary care physician, but family talked me into going on a Sunday, thinking I might have shingles or something even worse. After waiting an hour to be taken back, I waited another hour before seeing the PA, who looked at my condition and stated that it did look like shingles even though it had taken a month or more for the "bumps" to develop. She ordered blood work and a culture, wrote a prescription for an antiviral and sent me on my way. I was told I would hear from their automated system when the results were in. I haven't heard yet, and after several failed attempts to contact them (you don't get a direct Shelby connection... only the regional call center), am extremely disgusted with the whole affair, especially since the visit wasn't a simple co-pay with my insurance, but rather 40% of the entire bill. Would have loved to know the results of the test and culture I spent so much money on. The condition is only partially better, and I thus am supposed to call back in to get scripts for antibiotic and pain meds... yeah, right. On the last two phone attempts after waiting far too long, the line simply was disconnected, and that's how I feel with this establishment.

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After being up all night with a terrible earache, I was at Shelby Urgent Care when it opened at 8 am on Sunday morning. I was the first person there but wasn't seen until almost 45 minutes later. The physician's assistant saw me and after barely looking in my ear and throat said everything looked perfectly normal. I asked if the pain was caused from a sinus infection. His diagnosis, and I quote, "Your guess is as good as mine." It took him 15 more minutes to figure out how to print out the prescription, (which had the wrong office address) and that's all the info I got. I wish now I had just gone on to the ER and maybe at least I would have seen someone who put some effort into it!!!

1
★☆☆☆☆

After being up all night with a terrible earache, I was at Shelby Urgent Care when it opened at 8 am on Sunday morning. I was the first person there but wasn't seen until almost 45 minutes later. The physician's assistant saw me and after barely looking in my ear and throat said everything looked perfectly normal. I asked if the pain was caused from a sinus infection. His diagnosis, and I quote, "Your guess is as good as mine." It took him 15 more minutes to figure out how to print out the prescription, (which had the wrong office address) and that's all the info I got. I wish now I had just gone on to the ER and maybe at least I would have seen someone who put some effort into it!!!

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I like going to Shelby Walk-in Medical Center in case of emergency. Of course, the emergency has to be something like non-critical, like waking up one morning and being sick. If you have a family doctor, most of the time, going to him is better, but if you don't, this place will suffice. Many make this place their "family" physicians. I get good care there, and I do recommend it. Their hours are something like 8-5 or something like that, you need to call and check. They do have a problem keepiong employees, and I don't know why that is (especially doctors). I recommend this business at four stars.

4
★★★★☆

I like going to Shelby Walk-in Medical Center in case of emergency. Of course, the emergency has to be something like non-critical, like waking up one morning and being sick. If you have a family doctor, most of the time, going to him is better, but if you don't, this place will suffice. Many make this place their "family" physicians. I get good care there, and I do recommend it. Their hours are something like 8-5 or something like that, you need to call and check. They do have a problem keepiong employees, and I don't know why that is (especially doctors). I recommend this business at four stars.

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I don't recommend Shelby Walkin Medical Center unless you really need them and can't go somewhere else. They are there when you need them, but only during office hours. They cannot keep employees, especially doctors, though. If you go after hours, that's tough. You will be directed to the E. R. And, the same thing goes if you call after hours. I don't like that aspect of this business at all. The employees are not that friendly, and all this was confirmed during my last visit. I vowed to try never to use them again. But I know there may be a time in the future that I need to try them, so that's why I am giving them three stars because they are average.

3
★★★☆☆

I don't recommend Shelby Walkin Medical Center unless you really need them and can't go somewhere else. They are there when you need them, but only during office hours. They cannot keep employees, especially doctors, though. If you go after hours, that's tough. You will be directed to the E. R. And, the same thing goes if you call after hours. I don't like that aspect of this business at all. The employees are not that friendly, and all this was confirmed during my last visit. I vowed to try never to use them again. But I know there may be a time in the future that I need to try them, so that's why I am giving them three stars because they are average.

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Shelby Walk-in Medical Center is a quick and easy place to go for medical help, except that I do not like that at all. The office staff is rude, and I don't like going to the office. It makes me feel worse than I am. I am giving this place three stars because it's good to have, but I don't really recommend them if you have somewhere else to go. There have been many doctors who go there to practice, but end up leaving soon afterwards. One was even disciplined by the NC Review and had his license taken away! Look to other places to provide this type of care.

3
★★★☆☆

Shelby Walk-in Medical Center is a quick and easy place to go for medical help, except that I do not like that at all. The office staff is rude, and I don't like going to the office. It makes me feel worse than I am. I am giving this place three stars because it's good to have, but I don't really recommend them if you have somewhere else to go. There have been many doctors who go there to practice, but end up leaving soon afterwards. One was even disciplined by the NC Review and had his license taken away! Look to other places to provide this type of care.

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