PETSMART

★★★☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 8111 Brier Creek Pkwy

    Raleigh, NC 27617

    Map & Directions
3.0 3
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They pressure you non stop to get upgrades and tend to take your dog first without even greeting you. Picking up is always an issue and they are never done on time. They are constantly answering phones while i'm talking to them. Almost no eye contact when I walk in or anyone else because I guess they don't want to help. They do high pressure sales to get you to upgrade shampoo or get ears cleaned for extra money. I'm guessing they are forced to sell these upgrades or they get punished is what it seems like and its what I've overheard during their conversations while I stand and wait for my dog. They quote you a really cheap price to get you in and then you leave costing $20-25 more with special charges to up the price. Mobile grooming is cheaper overall and they come to your home.

2
★★☆☆☆

They pressure you non stop to get upgrades and tend to take your dog first without even greeting you. Picking up is always an issue and they are never done on time. They are constantly answering phones while i'm talking to them. Almost no eye contact when I walk in or anyone else because I guess they don't want to help. They do high pressure sales to get you to upgrade shampoo or get ears cleaned for extra money. I'm guessing they are forced to sell these upgrades or they get punished is what it seems like and its what I've overheard during their conversations while I stand and wait for my dog. They quote you a really cheap price to get you in and then you leave costing $20-25 more with special charges to up the price. Mobile grooming is cheaper overall and they come to your home.

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1 out of 1 people found this review helpful.

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Petsmart offers a wide selection of products for many types of animals. The adoption services for kittens are also helpful. However, since the adoptions only take place on weekends and other scheduled days, it can be an inconvenience to have to return.

4
★★★★☆

Petsmart offers a wide selection of products for many types of animals. The adoption services for kittens are also helpful. However, since the adoptions only take place on weekends and other scheduled days, it can be an inconvenience to have to return.

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We have been here twice, both times we had to search for someone to help and then when we got it, they weren't very knowledgable in their area. The selection of items is great, you can find pretty much anything you need for your pet.

3
★★★☆☆

We have been here twice, both times we had to search for someone to help and then when we got it, they weren't very knowledgable in their area. The selection of items is great, you can find pretty much anything you need for your pet.

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