University Dental Associates Preston

★★☆☆☆
  • 1010 High House Rd Suite 201

    Cary, NC 27513

    Map & Directions
  • 919-467-2882

About University Dental Associates Preston

Categories
  • Dentists
  • Dental Implants
  • Cosmetic Dentistry
  • Pediatric Dentists
  • Tooth Whitening
Hours
M 7am-5pm, Tu 7am-6pm, W-Th 7am-5pm, F 7am-4pm, Sa 8am-1pm, Su Closed (Open 1 Saturday a month)
Phones
  • Fax (919-467-4012)
Specialties
  • General Dentistry
  • Cosmetic Dentistry
  • Oral Surgery
  • Endodontics
  • Periodontics
  • Pediatric Dentistry
  • Prosthodontics

Health & Medical

Health & Medical
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2.1 10
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I went to one of their offices and was not happy, so I thought I would try another one of their offices. I was not happy with neigther and will not be returning. Their staff, whether front or back office spends to much time being self-centered, gossiping and just simply thinking about themselves and when their next break or lunch is. The doctors speak very litte to you and they certainly don't pay any attention to their staff (or they would tell them to shut-up). More importantly, the managers at both locations are the rudest! They ignore you and if you complain they jump on your ass as if you're the problem. It's unbelievable to me how practices such as these remain in business. They need to revamp their entire workforce. Their are a lot of people looking for work, it these guys not appreciate what they have, then step aside and let others that do and will care.

1
★☆☆☆☆

I went to one of their offices and was not happy, so I thought I would try another one of their offices. I was not happy with neigther and will not be returning. Their staff, whether front or back office spends to much time being self-centered, gossiping and just simply thinking about themselves and when their next break or lunch is. The doctors speak very litte to you and they certainly don't pay any attention to their staff (or they would tell them to shut-up). More importantly, the managers at both locations are the rudest! They ignore you and if you complain they jump on your ass as if you're the problem. It's unbelievable to me how practices such as these remain in business. They need to revamp their entire workforce. Their are a lot of people looking for work, it these guys not appreciate what they have, then step aside and let others that do and will care.

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.

I've never had problems with anyone in the office but they do not allow children in the waiting room (or back in the treatment rooms) unattended while a parent gets treatment. They also do not even consider seeing a child under 5 years old. I find that strange. The hygenist is nice, dentist is funny. Sometimes there's a wait for the dentist, and there are only walls between patients so you can hear them discuss another patient's issues but can't see the faces. A little odd, but our experience in Cary with many dental practices have been very negative so this one has been the best one yet...and we've been to about 5 practices now.

3
★★★☆☆

I've never had problems with anyone in the office but they do not allow children in the waiting room (or back in the treatment rooms) unattended while a parent gets treatment. They also do not even consider seeing a child under 5 years old. I find that strange. The hygenist is nice, dentist is funny. Sometimes there's a wait for the dentist, and there are only walls between patients so you can hear them discuss another patient's issues but can't see the faces. A little odd, but our experience in Cary with many dental practices have been very negative so this one has been the best one yet...and we've been to about 5 practices now.

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.

My wife went in for an annual dental cleaning and they let her signed paperwork and did additional cleaning without explaining to her it's not covering fully by the insurance. We received the bill and called them, and they basically told us we're free to choose any other dentist...Well, they just lost a customer.

1
★☆☆☆☆

My wife went in for an annual dental cleaning and they let her signed paperwork and did additional cleaning without explaining to her it's not covering fully by the insurance. We received the bill and called them, and they basically told us we're free to choose any other dentist...Well, they just lost a customer.

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.

After several bad visits to this office, I am done. The dentist doesn't even try to protect your mouth and throat while doing work or drilling. I ended up with a soar throat for days after my last 3 visits. I have more problems with my teeth after a year at this office than before. There are too many dentist in the area to take your chances at this office.

1
★☆☆☆☆

After several bad visits to this office, I am done. The dentist doesn't even try to protect your mouth and throat while doing work or drilling. I ended up with a soar throat for days after my last 3 visits. I have more problems with my teeth after a year at this office than before. There are too many dentist in the area to take your chances at this office.

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.

My family used this dentist for about 2 years and all of us had negative experiences. They make you schedule mutliple appointments, the dental hygentist we saw wasn't very friendly and was actualy condesending. The Dr. has bad breath and talks with his assistant about personal issues, almost acting like we weren't even in the room. My 14 y/o daughter was called a "baby" by the dentist when she expressed her fear of needles. I had to have work redone and one issue was never solved. My new dentist found the problem on my very first visit. My family does not want to go back to this office.

1
★☆☆☆☆

My family used this dentist for about 2 years and all of us had negative experiences. They make you schedule mutliple appointments, the dental hygentist we saw wasn't very friendly and was actualy condesending. The Dr. has bad breath and talks with his assistant about personal issues, almost acting like we weren't even in the room. My 14 y/o daughter was called a "baby" by the dentist when she expressed her fear of needles. I had to have work redone and one issue was never solved. My new dentist found the problem on my very first visit. My family does not want to go back to this office.

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.

Not a good experience. I had a crown put on and it didn't look/feel good and I found the office staff to be rude. When a bond fell off and I called for an appt., they couldn't get me in for a week (just to look) and acted like they were doing me a favor.

4
★★★★☆

Not a good experience. I had a crown put on and it didn't look/feel good and I found the office staff to be rude. When a bond fell off and I called for an appt., they couldn't get me in for a week (just to look) and acted like they were doing me a favor.

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.

We went to University Dental for a few years, it was okay when the female dentist was there even though the office staff was always bordering on rude and/or incompetent. Once the female dentist left and we were seen by the other dentist we decided it was time to find another dentist office. He definitely seemed rushed and uninterested. Even when the office staff turned over they seemed to hire the same type of people who really did not seem to like their job. We constantly had billing problems, they didn't seem to know what they were doing.

2
★★☆☆☆

We went to University Dental for a few years, it was okay when the female dentist was there even though the office staff was always bordering on rude and/or incompetent. Once the female dentist left and we were seen by the other dentist we decided it was time to find another dentist office. He definitely seemed rushed and uninterested. Even when the office staff turned over they seemed to hire the same type of people who really did not seem to like their job. We constantly had billing problems, they didn't seem to know what they were doing.

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.

The dentist and office personnel all had very poor demeanor. They all act as though they are doing you a favor by keeping their practice open. My wife and I had scheduled a cleaning visit which they turned into a four visit ordeal (my teeth were not cleaned in the first visit as expected). They are only concerned with money and recommended treatments we did not need. They are obsessed with having you sign things saying you are financially responsible and not the insurance. Stay Clear.

1
★☆☆☆☆

The dentist and office personnel all had very poor demeanor. They all act as though they are doing you a favor by keeping their practice open. My wife and I had scheduled a cleaning visit which they turned into a four visit ordeal (my teeth were not cleaned in the first visit as expected). They are only concerned with money and recommended treatments we did not need. They are obsessed with having you sign things saying you are financially responsible and not the insurance. Stay Clear.

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.

University Dental is a dental office with two dentists. I went to this office for a few years and really liked my dentist. The "new" dentist did not seem very thorough with his exam and seemed to be in a hurry. I do like the dental hygienist and most of the office members are very personable. The office does not allow you to bring infants or children with you.

4
★★★★☆

University Dental is a dental office with two dentists. I went to this office for a few years and really liked my dentist. The "new" dentist did not seem very thorough with his exam and seemed to be in a hurry. I do like the dental hygienist and most of the office members are very personable. The office does not allow you to bring infants or children with you.

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0 out of 1 people found this review helpful.

.

This is a dental office with 2 dentists. I went to this office for a few years and really liked my dentist. However, he moved to Charlotte to a new practice and I do not care much for his replacement. The "new" dentist did not seem very thorough with his exam and seemed to be in a hurry. I do like the dental hygienist and most of the office members are personable.

3
★★★☆☆

This is a dental office with 2 dentists. I went to this office for a few years and really liked my dentist. However, he moved to Charlotte to a new practice and I do not care much for his replacement. The "new" dentist did not seem very thorough with his exam and seemed to be in a hurry. I do like the dental hygienist and most of the office members are personable.

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0 out of 1 people found this review helpful.

Message from University Dental Associates Preston

We provide affordable, quality dental care in a professional, efficient and safe environment. We deliver our services through a blend of Quality, Convenience, and Caring. It would be our privilege to partner with you to help you and your family work toward achieving a lifetime of good oral health and overall well-being!

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