Jack's Towing & Recovery Svc

★★★☆☆

About Jack's Towing & Recovery Svc

Professional Services

Professional Services
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Jacks was there when I needed them., They towed my car when it broke down. They were there fast and they was very kind and the price was good

4
★★★★☆

Jacks was there when I needed them., They towed my car when it broke down. They were there fast and they was very kind and the price was good

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In my view they overcharged me, I spun out and got stuck in the mud and they pulled me out of the mud and back onto the road. Someone must have saw me slide off the road and called 911 because a trooper came and then the towing service came out. The driver did not talk to me or discuss price ahead of time. The trooper made sure I was ok and left, at which point the driver begin apologizing and saying he hates to be the bearer of bad news but it's going to cost me $150. I didn't have and with me sobbing he hooked my car up and towed it to the lot and held it. It was an outrageous scene, they preyed on my misfortune. They claim because a trooper came out they charged an extra $95... I highly doubt they are obligated by any kind of law to do that, they just could so they did. They could have been reasonable and helpful and I would be singing thier praises, but they chose to gouge me and take my car when I was in an already desperate situation.

0
★☆☆☆☆

In my view they overcharged me, I spun out and got stuck in the mud and they pulled me out of the mud and back onto the road. Someone must have saw me slide off the road and called 911 because a trooper came and then the towing service came out. The driver did not talk to me or discuss price ahead of time. The trooper made sure I was ok and left, at which point the driver begin apologizing and saying he hates to be the bearer of bad news but it's going to cost me $150. I didn't have and with me sobbing he hooked my car up and towed it to the lot and held it. It was an outrageous scene, they preyed on my misfortune. They claim because a trooper came out they charged an extra $95... I highly doubt they are obligated by any kind of law to do that, they just could so they did. They could have been reasonable and helpful and I would be singing thier praises, but they chose to gouge me and take my car when I was in an already desperate situation.

Pros: The driver was polite

Cons: Over charged, inflexible

 

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