Holly Springs Heating & Air

★★★★★
  • 729 Bahama Ct

    Holly Springs, NC 27540

    Map & Directions
  • 919-552-8544

Automotive

Automotive
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I had an issue with my A/C fan and contacted Mr. Gary @HollySprings heating and air based on a recommendation from a family friend. I described my problem and was told that the issue might be simple and no need to worry about it. I was

3
★★★★★

I had an issue with my A/C fan and contacted Mr. Gary @HollySprings heating and air based on a recommendation from a family friend. I described my problem and was told that the issue might be simple and no need to worry about it. I was

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Worst service I've ever had. Missed 3 appointment times and 1 day didn't even come out and didn't call. Finally the owner made it out only to say he needed to go back to work to bring more tools in order to fix the prob...on another

3
★★★★★

Worst service I've ever had. Missed 3 appointment times and 1 day didn't even come out and didn't call. Finally the owner made it out only to say he needed to go back to work to bring more tools in order to fix the prob...on another

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I asked Gary to come out and give me a quote on a new system because another company made me believe replacement was my only options. Gary encouraged me to allow him to see if the old unit was reapairable. He diagnosed the system and gave

3
★★★★★

I asked Gary to come out and give me a quote on a new system because another company made me believe replacement was my only options. Gary encouraged me to allow him to see if the old unit was reapairable. He diagnosed the system and gave

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We had a not so good experience with our previous AC COMPANY and decided to try these folks out~\r
Made a call and left message and recived a call back from Tim, the owners son, in less than 30 minutes!\r
A time frame was given and also

3
★★★★★

We had a not so good experience with our previous AC COMPANY and decided to try these folks out~\r
Made a call and left message and recived a call back from Tim, the owners son, in less than 30 minutes!\r
A time frame was given and also

.

Would have give no stars but that wasnt an option...Useless, sounds like a one person operation.....Gary the Owner was too busy to talk he was on the road, no one is in the office , Ill call you first thing in the morning..blah, blah,

3
★★★★★

Would have give no stars but that wasnt an option...Useless, sounds like a one person operation.....Gary the Owner was too busy to talk he was on the road, no one is in the office , Ill call you first thing in the morning..blah, blah,

.

I cannot tell you enough about how much I appreciated Gary from Holly Springs Heating and Air Conditioning.

I called Holly Springs Heating and Air on Saturday morning at 10:30. They were out here by 2:00 P.M. the same day! He came out

3
★★★★★

I cannot tell you enough about how much I appreciated Gary from Holly Springs Heating and Air Conditioning.

I called Holly Springs Heating and Air on Saturday morning at 10:30. They were out here by 2:00 P.M. the same day! He came out

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Holly Springs Heating and Air is a great company. They are prompt and show up when they say they will. The owner goes out of his way to make sure somebody is there to address the problem as soon as possible. Holly Springs Heating and AC

3
★★★★★

Holly Springs Heating and Air is a great company. They are prompt and show up when they say they will. The owner goes out of his way to make sure somebody is there to address the problem as soon as possible. Holly Springs Heating and AC

.

Called Holly Springs A/C on a Saturday and they came out in a few hours. A quick diagnosis determined that a $5 fuse had blown in the unit. Honest and quick service...you can't ask for more.

3
★★★★★

Called Holly Springs A/C on a Saturday and they came out in a few hours. A quick diagnosis determined that a $5 fuse had blown in the unit. Honest and quick service...you can't ask for more.

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We requested a service call on on upstairs air conditioner through another company and they didn't even perform the basic trouble shooting steps to determine the problem. After they left charging us for the service call we still had no working AC. Holly Springs Heating and Air was called and in minutes a determination was made, a blown fuse in the blower system coupled with a faulty switch on the compressor corrected the problem . Gary was on time, and the most efficient technician we have had the opportunity to work with. They're attention to detail was well worth the call. They will be our preferred company for all future problems or work we need. We are very satisfied with their work ethics and overall attitude.

2
★★★★★

We requested a service call on on upstairs air conditioner through another company and they didn't even perform the basic trouble shooting steps to determine the problem. After they left charging us for the service call we still had no working AC. Holly Springs Heating and Air was called and in minutes a determination was made, a blown fuse in the blower system coupled with a faulty switch on the compressor corrected the problem . Gary was on time, and the most efficient technician we have had the opportunity to work with. They're attention to detail was well worth the call. They will be our preferred company for all future problems or work we need. We are very satisfied with their work ethics and overall attitude.

Pros: On Time, Experienced, courteous

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We had another company come to our home who said that we needed a compressor. They said that our whole system should be replaced, for over $6,000. We called this local company for an estimate for a compressor.
They told us that our compressor was OK, and just needed a start capacitor which was a minor replacement. Our A/C has been cooling great ever since. Calling Holly Springs Heating & Air saved us at least $1000 for a new compressor. We were so pleased that we also enrolled in their preventative maintenance program.
We tried using the helpful diagnostic information on their web site and figured that they weren't trying to rip people off if they actually helped people fix their own heating & cooling problems. We are very pleased with their honest service.

2
★★★★★

We had another company come to our home who said that we needed a compressor. They said that our whole system should be replaced, for over $6,000. We called this local company for an estimate for a compressor.
They told us that our compressor was OK, and just needed a start capacitor which was a minor replacement. Our A/C has been cooling great ever since. Calling Holly Springs Heating & Air saved us at least $1000 for a new compressor. We were so pleased that we also enrolled in their preventative maintenance program.
We tried using the helpful diagnostic information on their web site and figured that they weren't trying to rip people off if they actually helped people fix their own heating & cooling problems. We are very pleased with their honest service.

Pros: Honest

Cons: None

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Heater broke, called these guys and they said they would be out first thing, no show, call again and they say they will be out in the next morning, then they say they cant make it and will try to make it another time. They dont call to tell you whats going on (IE....were running late and cant make it) Talk with the owner and he is rude as can be. What a piece. What ever you do use another company these guys dont even try to give you service you would think in this economy you would go out of your way to be respectful and thankful for any customers at all. STAY AWAY FROM THIS PLACE

0
★☆☆☆☆

Heater broke, called these guys and they said they would be out first thing, no show, call again and they say they will be out in the next morning, then they say they cant make it and will try to make it another time. They dont call to tell you whats going on (IE....were running late and cant make it) Talk with the owner and he is rude as can be. What a piece. What ever you do use another company these guys dont even try to give you service you would think in this economy you would go out of your way to be respectful and thankful for any customers at all. STAY AWAY FROM THIS PLACE

Pros: Owner is RUDE and Disrespectful

Cons: Rude and dont even try to be helpful

.

This is a great company, we have used them several times and they have always given us great prices and excellant service. Will always use for heating and a/c problems!

2
★★★★★

This is a great company, we have used them several times and they have always given us great prices and excellant service. Will always use for heating and a/c problems!

Pros: excellant service

Cons: none

.

This company is a joke. When the first came out they told us nothing was wrong with our AC. After numerous phone calls I finally get the owner Gary to come out. He tells me he would be there between 12-4pm and never called to say he would be late. He finally showed up at 7:30pm. Found all these things that needed to be worked on and said he would call me the next day to set up an appt to have the service tech come out. He never called the next day so I started calling him again. Everyday it was the same response..."I will get ahold of the guy to schedule an appt. and call you back:" This has been going on for a week. I have called every day for a week and still have not been able to schedule an appointment. It absolutely amazes me that a business operates this way. So...now it has been 2 weeks since they first came out and nothing has been resolved.

0
★☆☆☆☆

This company is a joke. When the first came out they told us nothing was wrong with our AC. After numerous phone calls I finally get the owner Gary to come out. He tells me he would be there between 12-4pm and never called to say he would be late. He finally showed up at 7:30pm. Found all these things that needed to be worked on and said he would call me the next day to set up an appt to have the service tech come out. He never called the next day so I started calling him again. Everyday it was the same response..."I will get ahold of the guy to schedule an appt. and call you back:" This has been going on for a week. I have called every day for a week and still have not been able to schedule an appointment. It absolutely amazes me that a business operates this way. So...now it has been 2 weeks since they first came out and nothing has been resolved.

Pros: None

Cons: Horrible Service from the owner Gary

.

Gary and his crew have always been prompt and honest.
I was pregnant and our AC went out and he made a special trip to come out and fix our AC. We've not had any problems with them. Reasonable prices as well.

4
★★★★☆

Gary and his crew have always been prompt and honest.
I was pregnant and our AC went out and he made a special trip to come out and fix our AC. We've not had any problems with them. Reasonable prices as well.

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