Raleigh Ear Nose & Throat

★★★★★
  • 3010 Anderson Dr

    Raleigh, NC 27609

    Map & Directions
  • 919-787-7171

About Raleigh Ear Nose & Throat

Details
Hours
Mon-Fri 9am-5pm
5 15
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.

I was refered to Raleigh Ear Nose & Throat and i was very impressed with how friendly everyone was. I was a little skird and the Dr. told me his name and asked me a few question's and also did some test's and he order a hearing test's and

3
★★★★★

I was refered to Raleigh Ear Nose & Throat and i was very impressed with how friendly everyone was. I was a little skird and the Dr. told me his name and asked me a few question's and also did some test's and he order a hearing test's and

.

Came into the office to see Dr. Patterson because I had large canker sores in the back of my throat that did not go away. He wasn't rude in anyway but was very apathetic and basically said "I don't know what to tell you". He prescribed me

3
★★★★★

Came into the office to see Dr. Patterson because I had large canker sores in the back of my throat that did not go away. He wasn't rude in anyway but was very apathetic and basically said "I don't know what to tell you". He prescribed me

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Depending on which doctor you are seeing, and for what reason the practice is good. Find out the specialty of the doctor you are going to see as they do have different areas of interest and specialization. Some doctors are also more fussy

3
★★★★★

Depending on which doctor you are seeing, and for what reason the practice is good. Find out the specialty of the doctor you are going to see as they do have different areas of interest and specialization. Some doctors are also more fussy

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We have seen Dr. Clarkson, Dr. Boyce, Dr. McMahon, and Dr. Gerber between our children. Each doctor has had excellent bedside manner with the children, putting them at ease. They also developed a great rapport with us at parents,

3
★★★★★

We have seen Dr. Clarkson, Dr. Boyce, Dr. McMahon, and Dr. Gerber between our children. Each doctor has had excellent bedside manner with the children, putting them at ease. They also developed a great rapport with us at parents,

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We had our daughter's tonsils and adenoids removed by Dr. Clarkson last month and can not say enough good things about this practice. The staff is friendly, kind and patient. Dr. Clarkson was so nice to my daughter and spent a lot of time reassuring us and answering questions. After the surgery, Dr. Clarkson called us to see how she was feeling, talked to us about the recovery and said to call him at any time if we needed to. We felt valued and very pleased through this experience.

5
★★★★★

We had our daughter's tonsils and adenoids removed by Dr. Clarkson last month and can not say enough good things about this practice. The staff is friendly, kind and patient. Dr. Clarkson was so nice to my daughter and spent a lot of time reassuring us and answering questions. After the surgery, Dr. Clarkson called us to see how she was feeling, talked to us about the recovery and said to call him at any time if we needed to. We felt valued and very pleased through this experience.

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.

We are patients at the Anderson Dr. office and have seen several of the ENTs. Recently, my daughter had her tonsils taken out by Dr. Clarkson. He was great with her - he spent time talking to her, answering her questions (when can I have

3
★★★★★

We are patients at the Anderson Dr. office and have seen several of the ENTs. Recently, my daughter had her tonsils taken out by Dr. Clarkson. He was great with her - he spent time talking to her, answering her questions (when can I have

.

I was very impressed with how friendly everyone was. Most physician offices act like you don't matter. At this office everyone speaks to you and are very friendly. I had a hearing problem and got great advice and care. I will

3
★★★★★

I was very impressed with how friendly everyone was. Most physician offices act like you don't matter. At this office everyone speaks to you and are very friendly. I had a hearing problem and got great advice and care. I will

.

We first went to Raleigh ENT because several of my close friends - and my Mom's best friend (they've been around forever!) - suggested the practice. Our son was having ear infections over and over. They were very nice and made our son (and

3
★★★★★

We first went to Raleigh ENT because several of my close friends - and my Mom's best friend (they've been around forever!) - suggested the practice. Our son was having ear infections over and over. They were very nice and made our son (and

.

Poor ENT practice, expensive allergy treatment
I've been to 4 ENT's through the years. Of the 4, one particular doctor in this practice was the worst. I've had a chronic problem for the last 4 years and came to this ENT. I'd been on 3

3
★★★★★

Poor ENT practice, expensive allergy treatment
I've been to 4 ENT's through the years. Of the 4, one particular doctor in this practice was the worst. I've had a chronic problem for the last 4 years and came to this ENT. I'd been on 3

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Very happy with services here.

3
★★★★★

Very happy with services here.

.

If you CARE about the HEALTH of you and your family/friends do NOT go to Raleigh ENT!
This doctors office cares NOTHING for there patients! They only care about getting as much money as possible out of you and your insurance!!

My family and I had gone to Raleigh ENT for over a decade, I thought they were doing a decent job despite not really solving any of my lifelong sinus issues. I never thought their was an issue because if the medicine/ testing/ treatments didn't work they would place the blame onto me.
After leaving for college my sinuses had become so closed I couldn't breath through my nose; I found a local ENT since Raleigh ENT failed to help me. After Raleigh ENT faxed over my (phone book thick) records (a week after I'd asked) my new doctors did the very basic testing: head scan and allergy testing; these are tests that Raleigh ENT had done multiple times without any results. After my new doctor returned (within 15 minutes) with the head scan, I was shocked by what he showed to me. I had a severely deviated septum since birth and NO ONE had ever diagnosed it!
After looking back at my visits to Raleigh ENT I recalled all of the passing of the buck (never consistently seeing the same doctor), if a treatment didn't work out it was my fault (since supposedly my body was rejecting the medication or the treatments), and the time consuming testing they would do. After spending hours getting my hearing tested they insisted on me going to a specialist, there I spent 3 hours in a waiting room before speaking with a doctor who didn't understand why I was even there since Raleigh ENT had already done the testing! This was just about getting the insurance money!
The final straw was remembering my last visit: I arrived 5 minutes early to my afternoon appointment, the point of the appointment was a 6 month follow up for a hearing test. Once there I was told my insurance card had expired; I was on my mothers policy, she was also a patient but they insisted on having her fax over the new insurance card before they would let me in the back. After I called her and dealt with this issue they mentioned that the doctor was leaving soon (more than 1/2 early from closing time!) but despite this time issue they wouldn't let me see him until the fax came through. Once the fax came I was raced into the back where the doctor was already waiting. He didn't even know why I was there! After reminding him of my follow up he shrugged said there wasn't time nor was it necessary (contrary to what they'd said before, I was there to test if my hearing was getting progressively WORSE) , he wrote something in the file and stood up to leave. I quickly asked about getting a prescription for my sinuses which he whipped out his prescription pad after a quick glance at the LONG list of other meds I'd tried) wrote me a prescription and rushed me to the front check out. There the receptionists checked me out and asked for the co-pay; it was my moms plan and we'd met the deductible so I knew there wasn't one. I told them this and they refused to open the door to let me leave without paying the copay, they claimed if this was true the would refund the money (this never happened).
This doctors office cares NOTHING for there patients! They only care about getting as much money as possible out of you and your insurance!!

0
★☆☆☆☆

If you CARE about the HEALTH of you and your family/friends do NOT go to Raleigh ENT!
This doctors office cares NOTHING for there patients! They only care about getting as much money as possible out of you and your insurance!!

My family and I had gone to Raleigh ENT for over a decade, I thought they were doing a decent job despite not really solving any of my lifelong sinus issues. I never thought their was an issue because if the medicine/ testing/ treatments didn't work they would place the blame onto me.
After leaving for college my sinuses had become so closed I couldn't breath through my nose; I found a local ENT since Raleigh ENT failed to help me. After Raleigh ENT faxed over my (phone book thick) records (a week after I'd asked) my new doctors did the very basic testing: head scan and allergy testing; these are tests that Raleigh ENT had done multiple times without any results. After my new doctor returned (within 15 minutes) with the head scan, I was shocked by what he showed to me. I had a severely deviated septum since birth and NO ONE had ever diagnosed it!
After looking back at my visits to Raleigh ENT I recalled all of the passing of the buck (never consistently seeing the same doctor), if a treatment didn't work out it was my fault (since supposedly my body was rejecting the medication or the treatments), and the time consuming testing they would do. After spending hours getting my hearing tested they insisted on me going to a specialist, there I spent 3 hours in a waiting room before speaking with a doctor who didn't understand why I was even there since Raleigh ENT had already done the testing! This was just about getting the insurance money!
The final straw was remembering my last visit: I arrived 5 minutes early to my afternoon appointment, the point of the appointment was a 6 month follow up for a hearing test. Once there I was told my insurance card had expired; I was on my mothers policy, she was also a patient but they insisted on having her fax over the new insurance card before they would let me in the back. After I called her and dealt with this issue they mentioned that the doctor was leaving soon (more than 1/2 early from closing time!) but despite this time issue they wouldn't let me see him until the fax came through. Once the fax came I was raced into the back where the doctor was already waiting. He didn't even know why I was there! After reminding him of my follow up he shrugged said there wasn't time nor was it necessary (contrary to what they'd said before, I was there to test if my hearing was getting progressively WORSE) , he wrote something in the file and stood up to leave. I quickly asked about getting a prescription for my sinuses which he whipped out his prescription pad after a quick glance at the LONG list of other meds I'd tried) wrote me a prescription and rushed me to the front check out. There the receptionists checked me out and asked for the co-pay; it was my moms plan and we'd met the deductible so I knew there wasn't one. I told them this and they refused to open the door to let me leave without paying the copay, they claimed if this was true the would refund the money (this never happened).
This doctors office cares NOTHING for there patients! They only care about getting as much money as possible out of you and your insurance!!

.

This practice has been around a long time. We see Dr. Gerber. He has been a great doctor to our daughter. When she had surgery he called and follow up. Most of their surgery is done at Rex Healthcare. The nurses and front staff have beeen there a long time too. When you walk in the staff is very friendly and remembers your name. The office is perhaps a little out dated, but makes up for it in many ways.

PROS: Friendly ENT
CONS:

5
★★★★★

This practice has been around a long time. We see Dr. Gerber. He has been a great doctor to our daughter. When she had surgery he called and follow up. Most of their surgery is done at Rex Healthcare. The nurses and front staff have beeen there a long time too. When you walk in the staff is very friendly and remembers your name. The office is perhaps a little out dated, but makes up for it in many ways.

PROS: Friendly ENT
CONS:

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.

The facility is clean - the receptionist are very polite and helpful. The waiting room is nicely decorated and the wait short. The doctor is a good and patient listener. A care plan is devised, is reasonable and not too radical; one step at the time to determine the cause of the problem.

2
★★★★★

The facility is clean - the receptionist are very polite and helpful. The waiting room is nicely decorated and the wait short. The doctor is a good and patient listener. A care plan is devised, is reasonable and not too radical; one step at the time to determine the cause of the problem.

Pros: pleasant surrounding, professional staff, short wait

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After UVVV and septoplasty surgery (for sleep apnea) VERY PAINFUL my insurance had not be pre-approved though the nurse was responsible, and surgery was the extreme option so my insurance would not cover a $6000 operation that was recommended by this physician. P.S. My sleep disorder was not corrected and when I called this nurse to make another appointment to investigate she came back to my call and said "You are overweight. We don't need to see you anymore." I am 5'4 and weigh 135.

0
★☆☆☆☆

After UVVV and septoplasty surgery (for sleep apnea) VERY PAINFUL my insurance had not be pre-approved though the nurse was responsible, and surgery was the extreme option so my insurance would not cover a $6000 operation that was recommended by this physician. P.S. My sleep disorder was not corrected and when I called this nurse to make another appointment to investigate she came back to my call and said "You are overweight. We don't need to see you anymore." I am 5'4 and weigh 135.

Pros: Doctor is nice

Cons: Staff is rude, Surgeon Wants $, "Cut" Quota?

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Took out my son's tonsils and adenoids. Put all of us at ease. Answered concerns without defensiveness (who can say that about most doctors !). Surgery was quick. Recovery was normal. A polite and likeable woman.

2
★★★★★

Took out my son's tonsils and adenoids. Put all of us at ease. Answered concerns without defensiveness (who can say that about most doctors !). Surgery was quick. Recovery was normal. A polite and likeable woman.

Pros: Bedside Manner, Skill, Staff is Good

Cons: None

 

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