Precision Tune Auto Care

★★☆☆☆
Tuned in to you.
  • 1529 Peters Creek Pkwy

    Winston Salem, NC 27103

    Map & Directions
  • 336-748-8182

Automotive

Automotive
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I went to this location for the oil change and tire rotation for $28 (or around that price). I called the day before and asked about their hours of operation, which he told me they opened at 8. I explain to him that I work right down the street and have to be at work by 8:45am. I then asked if they could do the oil change and tire rotation in 30 minutes, which he answered "oh yeah it won't take over 15 minutes". I got there a few minutes before 8am the next day and started waiting. At about 8:05am the doors were still locked and I could see a group of 4 or 5 employees standing on the other side of the garage door talking and laughing. They finally opened the door at 8:10am and I was the ONLY customer there. It took another 10 minutes of me waiting for the crowd of talking employees to break up to get my car in the garage. About 25 minutes later (as I watched them work on my car) the guy came in and started shaking his head. He told me that my car need about $300 in work done today, but he "begged" his manager to give me a discount, so they will do all the work for $180 TODAY ONLY. Most of the "work" was flushing fuel lines, air filter, nothing major. I looked in the garage and my car looked like it just got demolished... they left my hood up and certain tubes out to "show me all the issues". Basically they "staged" my car to look worse. I told the guy I want my oil change and tire rotation and that's it, I also told him that I had to leave for work 5 minutes ago, he acted like I just took his first born child, since I didn't take the "deal of a lifetime" (as he called it). It took them another 10-15 minutes to put my car back together from the "surgery". While I was there a customer came in with a coupon for an oil change and it had no "fine print" on it and the guy told him "tough look" and "they don't honor that coupon anymore" the customer showed me the coupon that had NO expiration date or restrictions... just don't go here.

1
★☆☆☆☆

I went to this location for the oil change and tire rotation for $28 (or around that price). I called the day before and asked about their hours of operation, which he told me they opened at 8. I explain to him that I work right down the street and have to be at work by 8:45am. I then asked if they could do the oil change and tire rotation in 30 minutes, which he answered "oh yeah it won't take over 15 minutes". I got there a few minutes before 8am the next day and started waiting. At about 8:05am the doors were still locked and I could see a group of 4 or 5 employees standing on the other side of the garage door talking and laughing. They finally opened the door at 8:10am and I was the ONLY customer there. It took another 10 minutes of me waiting for the crowd of talking employees to break up to get my car in the garage. About 25 minutes later (as I watched them work on my car) the guy came in and started shaking his head. He told me that my car need about $300 in work done today, but he "begged" his manager to give me a discount, so they will do all the work for $180 TODAY ONLY. Most of the "work" was flushing fuel lines, air filter, nothing major. I looked in the garage and my car looked like it just got demolished... they left my hood up and certain tubes out to "show me all the issues". Basically they "staged" my car to look worse. I told the guy I want my oil change and tire rotation and that's it, I also told him that I had to leave for work 5 minutes ago, he acted like I just took his first born child, since I didn't take the "deal of a lifetime" (as he called it). It took them another 10-15 minutes to put my car back together from the "surgery". While I was there a customer came in with a coupon for an oil change and it had no "fine print" on it and the guy told him "tough look" and "they don't honor that coupon anymore" the customer showed me the coupon that had NO expiration date or restrictions... just don't go here.

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hmm, where do i start. the man that claims to be management (eventhough he was working on cars asif he were one of the machanics) named "mike" is the most disrespectful/hateful person i have ever met. i walked up to the first door of the shop to ask for a price on 4 tires and he looked at me with the most nasty look on his face and said "office is that way", i thought eh no big deal, and as i was walkin away i heard him say, "what a bleeping idiot, why cant these people find the office?", i could also hear the machanics in the front of the shop shouting very racial slurs, and cursing like sailors. and by the looks of the shop, they do absolutly NO cleaning what so ever, oil all over the place, trash laying everywhere, and extremely filthy hand prints on one of the vehicles they were working on. i happened to notice one of the machanics were sitting in a vehicle revving the engine like crazy when all of the doors on the back of the shop were closed, this shop isnt only full of ridiculously negitive people, but also a health hazard as well. if you actually like your vehicle and dont want it to turn into a huge chunk of worthless metal, DO NOT take it the this location.

1
★☆☆☆☆

hmm, where do i start. the man that claims to be management (eventhough he was working on cars asif he were one of the machanics) named "mike" is the most disrespectful/hateful person i have ever met. i walked up to the first door of the shop to ask for a price on 4 tires and he looked at me with the most nasty look on his face and said "office is that way", i thought eh no big deal, and as i was walkin away i heard him say, "what a bleeping idiot, why cant these people find the office?", i could also hear the machanics in the front of the shop shouting very racial slurs, and cursing like sailors. and by the looks of the shop, they do absolutly NO cleaning what so ever, oil all over the place, trash laying everywhere, and extremely filthy hand prints on one of the vehicles they were working on. i happened to notice one of the machanics were sitting in a vehicle revving the engine like crazy when all of the doors on the back of the shop were closed, this shop isnt only full of ridiculously negitive people, but also a health hazard as well. if you actually like your vehicle and dont want it to turn into a huge chunk of worthless metal, DO NOT take it the this location.

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I was a regular customer to get oil and filter changed at Precision Tune Auto Care and was under illusion that these guys are good. Last time I got oil and filter changed for my Suzuki esteem and started driving to Virginia. At around Durham the engin oil light was on I pulled over and checked oil level and was surprized to see that oil level was below the lowest point. I checked for oil leak and found no sign of any leak. Got some oil from autozone and filled it to proper level. It took one and half quart of oil to fill it to proper level. Today (August 23, 2010) went there to get my vehicle inspected. The guy (Giles and williams and one more tech) came back and told me that my headlights are foggy and light emission is less than 50% and vehicle will fail inspection unless I get it cleaned. It will cost $79.99 that guy told me. I asked him when did you check that light emission (because I did not see him using any machine to check) and where is your machine that checked it. To my surpirze he had no satisfactory answer. I said show me then, they got a machine from one corner which it self was dirty and has not been used I guess may be since a year. He tried to convince me that he has used it on my vehicle (clear lie). I said well I will go to some one else to get it inspected. But they had already failed my vehicle and I had to pay all but $6.25 for inspection fee.
I went to AutoZone purchased that clear plastic cleaner in $7.99, used a few drop of that to rub on headlight plastic cover and lo and behold it was as good as new. I can use remaining cleaner for at least 100 more applications in future. I took my vehicle back to them within 1 hour and got it successfully passed. Now for a few cents worth cleaner and less than 2 minutes work (just apply and wipe it) they were trying to cheat me and were asking for $79.99.

With these two incidences, I am convince that these guys are thugs, unprofessional and unrelaible even though they may talk sweet at reception. I will never go again and advise others not to go. I am giving one star only because I cant give them 0 star or minus star.

1
★☆☆☆☆

I was a regular customer to get oil and filter changed at Precision Tune Auto Care and was under illusion that these guys are good. Last time I got oil and filter changed for my Suzuki esteem and started driving to Virginia. At around Durham the engin oil light was on I pulled over and checked oil level and was surprized to see that oil level was below the lowest point. I checked for oil leak and found no sign of any leak. Got some oil from autozone and filled it to proper level. It took one and half quart of oil to fill it to proper level. Today (August 23, 2010) went there to get my vehicle inspected. The guy (Giles and williams and one more tech) came back and told me that my headlights are foggy and light emission is less than 50% and vehicle will fail inspection unless I get it cleaned. It will cost $79.99 that guy told me. I asked him when did you check that light emission (because I did not see him using any machine to check) and where is your machine that checked it. To my surpirze he had no satisfactory answer. I said show me then, they got a machine from one corner which it self was dirty and has not been used I guess may be since a year. He tried to convince me that he has used it on my vehicle (clear lie). I said well I will go to some one else to get it inspected. But they had already failed my vehicle and I had to pay all but $6.25 for inspection fee.
I went to AutoZone purchased that clear plastic cleaner in $7.99, used a few drop of that to rub on headlight plastic cover and lo and behold it was as good as new. I can use remaining cleaner for at least 100 more applications in future. I took my vehicle back to them within 1 hour and got it successfully passed. Now for a few cents worth cleaner and less than 2 minutes work (just apply and wipe it) they were trying to cheat me and were asking for $79.99.

With these two incidences, I am convince that these guys are thugs, unprofessional and unrelaible even though they may talk sweet at reception. I will never go again and advise others not to go. I am giving one star only because I cant give them 0 star or minus star.

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1 out of 1 people found this review helpful.

.

I have a 1996 SUV with over 250K miles. These guys keep my car running great. My window motor broke and they fixed that too. Their prices are reasonable compared to other shops.

5
★★★★★

I have a 1996 SUV with over 250K miles. These guys keep my car running great. My window motor broke and they fixed that too. Their prices are reasonable compared to other shops.

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I wouldn't trust them for anything else. These people messed up my car and overcharged me by over 200 dollars. Really out to get you. They act friendly enough in the waiting room but they rip you off. They charge you 18 dollars just to inspect brakes when most places in the area do it for free.

1
★☆☆☆☆

I wouldn't trust them for anything else. These people messed up my car and overcharged me by over 200 dollars. Really out to get you. They act friendly enough in the waiting room but they rip you off. They charge you 18 dollars just to inspect brakes when most places in the area do it for free.

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This was a good place that I took my car for an oil change. The staff was helpful and friendly, I didn't wait long for them to service my car, and the prices were resonable. I did like that you had different choice of what to get with the oil change.

5
★★★★★

This was a good place that I took my car for an oil change. The staff was helpful and friendly, I didn't wait long for them to service my car, and the prices were resonable. I did like that you had different choice of what to get with the oil change.

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Message from Precision Tune Auto Care

Precision Tune Auto Care is the fast, convenient and affordable solution to your entire car repair and routine vehicle maintenance needs. Count on us for complete car care...from top to bottom!

More about Precision Tune Auto Care

Brake Service and Repair, Auto Air Conditioning Service, Scheduled Maintenance Services, Tune Up, Automotive Oil Change, Vehicle Inspections, Warning Lights / Diagnostic Services, Check Engine Lights, Fuel Injection Service, and More! No Appointment Necessary!

 

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