East Charlotte Nissan

★★★★☆
Charlotte Nissan. Visit Us Online for Local Offers & Events.
  • 6901 E Independence Blvd

    Charlotte, NC 28227

    Map & Directions
  • 704-535-4012

4.4299 107
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I would like to thank Ross for providing us with the exact details I was looking for in purchasing a new car. He was quick to respond, courteous and answered all my questions. When it came time to make the purchase he gave several

3
★★★★★

I would like to thank Ross for providing us with the exact details I was looking for in purchasing a new car. He was quick to respond, courteous and answered all my questions. When it came time to make the purchase he gave several

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I went to East Charlotte Nissan after going to well over 10 dealerships in the Charlotte Metro area. I came across some rebate offers with 2013 Nissan. So I called East Charlotte Nissan and the first person I talked too was wonderful. Troy

3
★★★★★

I went to East Charlotte Nissan after going to well over 10 dealerships in the Charlotte Metro area. I came across some rebate offers with 2013 Nissan. So I called East Charlotte Nissan and the first person I talked too was wonderful. Troy

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My sixth car purchase and my 4th Nissan Altima! So, I can comfortably say I have been through the wringer with car purchases. So, reluctantly I went into East Charlotte Nissan just to inquire and look at the inventory and Troy Moffatt offered to sit down with me just to get an idea of what I was actually looking for in a "newer" car. I told him exactly what I wanted and what I did not want. He was very patient with me after about 4 test drives (that I turned down)....and then he ended up pulling around the perfect car for me that had everything I wanted and then some! The figures worked out and I took home a 2012 Nissan Altima. Troy made what is usually a very stressful experience in my life a very pleasant experience. So I plan to see Troy the next time I purchase another vehicle.

4
★★★★☆

My sixth car purchase and my 4th Nissan Altima! So, I can comfortably say I have been through the wringer with car purchases. So, reluctantly I went into East Charlotte Nissan just to inquire and look at the inventory and Troy Moffatt offered to sit down with me just to get an idea of what I was actually looking for in a "newer" car. I told him exactly what I wanted and what I did not want. He was very patient with me after about 4 test drives (that I turned down)....and then he ended up pulling around the perfect car for me that had everything I wanted and then some! The figures worked out and I took home a 2012 Nissan Altima. Troy made what is usually a very stressful experience in my life a very pleasant experience. So I plan to see Troy the next time I purchase another vehicle.

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My husband and I have been so pleased with our experiences at East Charlotte Nissan. Aaron Hampton is a great sales team member to work with and continues to keep in touch and take great care of us. The service we received here is the

3
★★★★★

My husband and I have been so pleased with our experiences at East Charlotte Nissan. Aaron Hampton is a great sales team member to work with and continues to keep in touch and take great care of us. The service we received here is the

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Angel Defreitas at East Charlotte Nissan was very helpful with my new car lease. He was diligent to call more than once to make sure that my Nissan Altima was satisfactory and that I had everything I needed... down to the cargo net he

3
★★★★★

Angel Defreitas at East Charlotte Nissan was very helpful with my new car lease. He was diligent to call more than once to make sure that my Nissan Altima was satisfactory and that I had everything I needed... down to the cargo net he

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Totally Amazed! On September 14, (my birthday) I went to East Charlotte Nissan. I was really hesitant about buying a car at a dealership but this experience changed my opinion. With the credit issues that I have, I didn't think a new car

3
★★★★★

Totally Amazed! On September 14, (my birthday) I went to East Charlotte Nissan. I was really hesitant about buying a car at a dealership but this experience changed my opinion. With the credit issues that I have, I didn't think a new car

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Two years ago my husband and I went to the Nissan dealership just to look at car. We met with Ron and he showed us some Nissan Muranos' but we were not ready to purchase because we recently purchased a car. The next day my husband

3
★★★★★

Two years ago my husband and I went to the Nissan dealership just to look at car. We met with Ron and he showed us some Nissan Muranos' but we were not ready to purchase because we recently purchased a car. The next day my husband

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It was a pleasant experience. I was not happy with the service when I purchased my previous vehicle; but was able to encounter a better experience. If you are looking for someone to assit you in finding a vehicle that will match you as a

3
★★★★★

It was a pleasant experience. I was not happy with the service when I purchased my previous vehicle; but was able to encounter a better experience. If you are looking for someone to assit you in finding a vehicle that will match you as a

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I was given false information and i was cheaten completely .
No enough car details will be provided.
No estimation would be given.
I was robbed by providing false information about the car.(My car is LS model and but the finance guy told

3
★★★★★

I was given false information and i was cheaten completely .
No enough car details will be provided.
No estimation would be given.
I was robbed by providing false information about the car.(My car is LS model and but the finance guy told

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This was my first time buying a vehicle and I had a great experience. Ron and Vince were great and got the price just were i wanted it. They help me pick out a great vehicle and we didn't have to spend all day at the dealer. I would

3
★★★★★

This was my first time buying a vehicle and I had a great experience. Ron and Vince were great and got the price just were i wanted it. They help me pick out a great vehicle and we didn't have to spend all day at the dealer. I would

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On February 3,2012 I decided to go back to Nissan to upgrade. I wasn't going to go because i had a very bad experience the first time. But this time was the best ever. I not only got what I wanted but at the price too. Ronald was

3
★★★★★

On February 3,2012 I decided to go back to Nissan to upgrade. I wasn't going to go because i had a very bad experience the first time. But this time was the best ever. I not only got what I wanted but at the price too. Ronald was

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The people at this place were very rude. The manager (Josephine) was so arrogant and racist saying that in america cars wont come to any lesser price than ticketed price may be in your country they may come. We got a quote for a lot

3
★★★★★

The people at this place were very rude. The manager (Josephine) was so arrogant and racist saying that in america cars wont come to any lesser price than ticketed price may be in your country they may come. We got a quote for a lot

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If I had read (and took to heart) the negative reviews before visiting East Charlotte Nissan then I would have missed out on the car and the price I was hoping for. Thanks to Vince, Eun, the Service Department and the biggest THANKS to

3
★★★★★

If I had read (and took to heart) the negative reviews before visiting East Charlotte Nissan then I would have missed out on the car and the price I was hoping for. Thanks to Vince, Eun, the Service Department and the biggest THANKS to

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On October of 2011, I had gone to carmax to buy a car and was not satified with it, so i thought i would shop around, i ended up at east charlotte nissan on independence blvd, walked in, there was a gentlemen walked up to me and asked can

3
★★★★★

On October of 2011, I had gone to carmax to buy a car and was not satified with it, so i thought i would shop around, i ended up at east charlotte nissan on independence blvd, walked in, there was a gentlemen walked up to me and asked can

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This was my first time in a nissan dealership,I've been wanting a murano since they first came out.Ronald Digsby made it possible.He was very friendly respectful,and patient.He explained how everything worked and a test drive.It was an

3
★★★★★

This was my first time in a nissan dealership,I've been wanting a murano since they first came out.Ronald Digsby made it possible.He was very friendly respectful,and patient.He explained how everything worked and a test drive.It was an

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I had a good car buying experience at East Charlotte Nissan. Salesperson Ronald Digsby help me get out of my old car and purchase a new one with less interest rates. I'm enjoying the car I purchased, Ronald showed me all of the extra

3
★★★★★

I had a good car buying experience at East Charlotte Nissan. Salesperson Ronald Digsby help me get out of my old car and purchase a new one with less interest rates. I'm enjoying the car I purchased, Ronald showed me all of the extra

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Yesterday this review was a "one star" and quite negative in nature, and In less than 24 hours from the previous post I was contacted by Norman (the best salesperson there) and the GM(Jeff) of the store. He appologized for the mistake and

3
★★★★★

Yesterday this review was a "one star" and quite negative in nature, and In less than 24 hours from the previous post I was contacted by Norman (the best salesperson there) and the GM(Jeff) of the store. He appologized for the mistake and

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I had a wonderful experience at East Nissan. Ronald was very friendly and able to put me in the car I wanted without a hassle. He was very thorough and made sure I was happy in the end. The car was detailed and cleaned before I took it

3
★★★★★

I had a wonderful experience at East Nissan. Ronald was very friendly and able to put me in the car I wanted without a hassle. He was very thorough and made sure I was happy in the end. The car was detailed and cleaned before I took it

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I would rate East nissan in the negitive if i could. This is the worst dealership EVER! They make u feel like ur vehicle is not worth a dime and when you tell them what u are looking to upgrade too and they try to put u in a basic model

3
★★★★★

I would rate East nissan in the negitive if i could. This is the worst dealership EVER! They make u feel like ur vehicle is not worth a dime and when you tell them what u are looking to upgrade too and they try to put u in a basic model

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If you want the best car buying experience you have ever had then you need to go see RonalD Digsby at East Charlotte Nissan. I have bought tWO Nissan's prior in NJ and though I loved the vehicle I bought the sales experience was less than

3
★★★★★

If you want the best car buying experience you have ever had then you need to go see RonalD Digsby at East Charlotte Nissan. I have bought tWO Nissan's prior in NJ and though I loved the vehicle I bought the sales experience was less than

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Ronald is a good salesman. He was patient and kind while we walked through the car buying experience. We were not going to buy a new car--just an extended warrenty. We walked out with a 2012 Altima at a lower interest rate---lower car

3
★★★★★

Ronald is a good salesman. He was patient and kind while we walked through the car buying experience. We were not going to buy a new car--just an extended warrenty. We walked out with a 2012 Altima at a lower interest rate---lower car

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I had the best salesman @ East Charlotte Nissan! i went in just to see what i could get for my car i had which wasn't paid off by a long shot! But wanted something better on gas.Needless to say Ronald is amazing at what he does!! they paid

3
★★★★★

I had the best salesman @ East Charlotte Nissan! i went in just to see what i could get for my car i had which wasn't paid off by a long shot! But wanted something better on gas.Needless to say Ronald is amazing at what he does!! they paid

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on october 28 i was in contact with East charlote Nissan. I spoke to Mr. Danny Howel. My front passenger seat was stuck and i could not move it. When i arrived Danny was paged and met to take care of my passeger seat situation. I also

3
★★★★★

on october 28 i was in contact with East charlote Nissan. I spoke to Mr. Danny Howel. My front passenger seat was stuck and i could not move it. When i arrived Danny was paged and met to take care of my passeger seat situation. I also

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Today I purchased a new Altima what a great hassel free experience it turned out to be. Upon entering the lot I was greeted by Ronald Digsby and it was very hot today. But he mad that better. Instead of walking around the lot Mr. Digsby

3
★★★★★

Today I purchased a new Altima what a great hassel free experience it turned out to be. Upon entering the lot I was greeted by Ronald Digsby and it was very hot today. But he mad that better. Instead of walking around the lot Mr. Digsby

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I recently purchased a new Altima. I have bought cars other places before but my experience at East Charlotte Nissan by far has been the best experience thanks to Ronald Digsby. Ronald and the staff really took the time to helped me find

3
★★★★★

I recently purchased a new Altima. I have bought cars other places before but my experience at East Charlotte Nissan by far has been the best experience thanks to Ronald Digsby. Ronald and the staff really took the time to helped me find

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East Charlotte Nissan was a great place to purchase my new Nissan Rouge! As a first time car buyer, and a recent college graduate, Ronald Digsby and the rest of the team at East Charlotte Nissan were so helpful! They were very

3
★★★★★

East Charlotte Nissan was a great place to purchase my new Nissan Rouge! As a first time car buyer, and a recent college graduate, Ronald Digsby and the rest of the team at East Charlotte Nissan were so helpful! They were very

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East Charlotte Nissan was wonderful in helping me purchase my new Altima. My salesperson Ronald Digbsy did a great job and was very helpful in handling all the needs I had when purchasing my new vehicle. I will refer my friends and family

3
★★★★★

East Charlotte Nissan was wonderful in helping me purchase my new Altima. My salesperson Ronald Digbsy did a great job and was very helpful in handling all the needs I had when purchasing my new vehicle. I will refer my friends and family

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I went there to get information to trade in my truck for a Nissan Cube. I owe a little over $13000 on the Nissan Frontier, Kelley BB value is around $15,500-$16,000 for excellent condition. They offered me $14,500 for it and acted like

3
★★★★★

I went there to get information to trade in my truck for a Nissan Cube. I owe a little over $13000 on the Nissan Frontier, Kelley BB value is around $15,500-$16,000 for excellent condition. They offered me $14,500 for it and acted like

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I am not a person who normaly takes the time to review stuff... but wow! What an experince. I cannot say enough about my new Maxima! I know the manager went out of his way to make my deal for me! Thank you Beaver!\r
And the cute girl

3
★★★★★

I am not a person who normaly takes the time to review stuff... but wow! What an experince. I cannot say enough about my new Maxima! I know the manager went out of his way to make my deal for me! Thank you Beaver!\r
And the cute girl

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I went to East Charlotte Nissan with my husband to research what car we should trade in for. The sales person was friendly enough, but when he saw us leaving, he quickly got his Manager to come meet us.. this is where things took a turn

3
★★★★★

I went to East Charlotte Nissan with my husband to research what car we should trade in for. The sales person was friendly enough, but when he saw us leaving, he quickly got his Manager to come meet us.. this is where things took a turn

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The first review (a pretty good review) I wrote was premature! Three weeks after my purchase, the engine light came on. I panicked and called the sales person (it was 5:30 am and I was 60 miles from home)...he blew me off when I spoke to

3
★★★★★

The first review (a pretty good review) I wrote was premature! Three weeks after my purchase, the engine light came on. I panicked and called the sales person (it was 5:30 am and I was 60 miles from home)...he blew me off when I spoke to

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I have been going to this dealership for 10 years and never have I been so appalled with the their customer service. Two months ago I went in to get my Xterra serviced. I had also made an appointment to look at some vehicles that had

3
★★★★★

I have been going to this dealership for 10 years and never have I been so appalled with the their customer service. Two months ago I went in to get my Xterra serviced. I had also made an appointment to look at some vehicles that had

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I stopped by East Charlotte Nissan one Sunday evening just to look and was surprised that there was someone there at that time to answer my questions. Alice Crowder came out to greet me and was very pleasant. I went back the next day and

3
★★★★★

I stopped by East Charlotte Nissan one Sunday evening just to look and was surprised that there was someone there at that time to answer my questions. Alice Crowder came out to greet me and was very pleasant. I went back the next day and

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I went into East Charlotte Nissan not really sure if I really even wanted to buy a car. Ronal Digsby was excellent to me and really helped me find a car that fit my personality. He helped me explore all of my options and helped walk me through all of the steps i needed to take being that i am a first time car buyer. I am now very happy and proud to say i drive a 2011 Nissan Sentra thanks to Digs :-) I already told him that I am reccommending people to him if they tell me they want to buy a car. I want nothing but the best for myself and i feel that East Charlotte Nissan was able to provide that for me at an affordable rate and at an offer i just could not deny.

2
★★★★★

I went into East Charlotte Nissan not really sure if I really even wanted to buy a car. Ronal Digsby was excellent to me and really helped me find a car that fit my personality. He helped me explore all of my options and helped walk me through all of the steps i needed to take being that i am a first time car buyer. I am now very happy and proud to say i drive a 2011 Nissan Sentra thanks to Digs :-) I already told him that I am reccommending people to him if they tell me they want to buy a car. I want nothing but the best for myself and i feel that East Charlotte Nissan was able to provide that for me at an affordable rate and at an offer i just could not deny.

.

My experience with Salesman Ronald Digsby was excellent. My husband and I was just looking not sure what we wanted but Ronald found the right car for us and gave us the best price. We left there with a 2011 Nissan Rogue. He was very sincere and honest with us on our purchase. My experience with Salesman Ronald was wonderful and would recommend him and East Charlotte Nissan to all my family and friends

2
★★★★★

My experience with Salesman Ronald Digsby was excellent. My husband and I was just looking not sure what we wanted but Ronald found the right car for us and gave us the best price. We left there with a 2011 Nissan Rogue. He was very sincere and honest with us on our purchase. My experience with Salesman Ronald was wonderful and would recommend him and East Charlotte Nissan to all my family and friends

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My experience with Salesman Derek was excellent he made sure I was happy with my new car, and i am I love my 2011 Nissan Altima the color and feel make me speechless. Derek was also very sincerely concerned with how I felt about my purchase and how my family feels about our new purchase. All in all my experience was wonderful with Salesman Derek

2
★★★★★

My experience with Salesman Derek was excellent he made sure I was happy with my new car, and i am I love my 2011 Nissan Altima the color and feel make me speechless. Derek was also very sincerely concerned with how I felt about my purchase and how my family feels about our new purchase. All in all my experience was wonderful with Salesman Derek

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I had such a wonderful experience with East Charlotte Nissan. I got to choose the vehicle I wanted and had a wonderful salesman Ronald Digsby is the man! He worked it out, and I'm very pleased with the outcome. Got a 2011 Nissan Coupe,favorite color with a reasonable payment and interest rate...wow is all I can say. If you need a car Ronald is the man to go see. Make sure you tell em Aneesah referred you...he will take good care of you. I already sent several people and everyone walked away happy and very pleased with the service recieved. Believe me you will not be disappointed!!!

2
★★★★★

I had such a wonderful experience with East Charlotte Nissan. I got to choose the vehicle I wanted and had a wonderful salesman Ronald Digsby is the man! He worked it out, and I'm very pleased with the outcome. Got a 2011 Nissan Coupe,favorite color with a reasonable payment and interest rate...wow is all I can say. If you need a car Ronald is the man to go see. Make sure you tell em Aneesah referred you...he will take good care of you. I already sent several people and everyone walked away happy and very pleased with the service recieved. Believe me you will not be disappointed!!!

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I was not planning on buying a car that day until Norman found a way to hit the number which fit into my budget. He has returned phone calls when I have had questions and reminds me to contact him any time in the future if I need further assistance. It was a nice experience working with Norman. I would recommend him to anyone.

2
★★★★☆

I was not planning on buying a car that day until Norman found a way to hit the number which fit into my budget. He has returned phone calls when I have had questions and reminds me to contact him any time in the future if I need further assistance. It was a nice experience working with Norman. I would recommend him to anyone.

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I needed a second chance with little money down and Emmaunel and Tony went way above and beyond to help me get into a car! It only took 24 hrs!!! They were nice and transparent. They didn't try to put me into anything but something that I would love and that will fir my life style. Now I am driving my Nissian Maxima and I love it!!!! Go see Emmaunel!!

2
★★★★★

I needed a second chance with little money down and Emmaunel and Tony went way above and beyond to help me get into a car! It only took 24 hrs!!! They were nice and transparent. They didn't try to put me into anything but something that I would love and that will fir my life style. Now I am driving my Nissian Maxima and I love it!!!! Go see Emmaunel!!

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I had a great experience with the East Charlotte dealership,i love my nissian altima it's the best. If anyone is looking for a great deal the best car buying experience you will ever have go see ronald digsy at east charlotte nissian,he made everything a smooth and pleasant experience for me!!!

2
★★★★★

I had a great experience with the East Charlotte dealership,i love my nissian altima it's the best. If anyone is looking for a great deal the best car buying experience you will ever have go see ronald digsy at east charlotte nissian,he made everything a smooth and pleasant experience for me!!!

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I received a letter in the mail that promised a $30 gift card if I would come by the dealership and consider selling them my car and buying a Nissan. It sounds too good to be true, right. I thought so. I was not quite ready to buy right then but I thought it would be nice to do some window shopping. I called and set up an appointment with Omar Lawrence. Omar was a very nice guy. We talked about different trucks and even did a test drive. He not only understood my needs as far as the truck I was interested in, but also understood that I was not ready to purchase. I didn?t buy the truck and I didn?t have to endure a high pressure sales pitch. I got some good information on a truck and I got the $30 worth of gift cards for Subway. Just my opinion, but if you are looking for a Nissan, you should look up Omar Lawrence at East Charlotte Nissan on Independence.

2
★★★★★

I received a letter in the mail that promised a $30 gift card if I would come by the dealership and consider selling them my car and buying a Nissan. It sounds too good to be true, right. I thought so. I was not quite ready to buy right then but I thought it would be nice to do some window shopping. I called and set up an appointment with Omar Lawrence. Omar was a very nice guy. We talked about different trucks and even did a test drive. He not only understood my needs as far as the truck I was interested in, but also understood that I was not ready to purchase. I didn?t buy the truck and I didn?t have to endure a high pressure sales pitch. I got some good information on a truck and I got the $30 worth of gift cards for Subway. Just my opinion, but if you are looking for a Nissan, you should look up Omar Lawrence at East Charlotte Nissan on Independence.

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Go see Omar Lawrence at East Charlotte Nissan if you need a car and good experience. The team was great! From Omar to Donte the sales team is knowledgable and personable. In addition from Brian Pinkney, Chris Cole and Richard in finance the management team is TOP NOTCH!!!

2
★★★★☆

Go see Omar Lawrence at East Charlotte Nissan if you need a car and good experience. The team was great! From Omar to Donte the sales team is knowledgable and personable. In addition from Brian Pinkney, Chris Cole and Richard in finance the management team is TOP NOTCH!!!

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I wish there were a rating lower than one star that I could give this place.
Our attempt to cancel a service contract has been a seven month ordeal (still is not cancelled, still costing us $$ in interest). They dropped the ball on the paperwork, and I have made 15 or 20 phone calls over the course of SEVEN MONTHS to try to get it resolved. Some employees are rude, NONE return phone calls, and ALL are ineffective at solving customers' problems. We have been given bad information, and have invested countless hours of our OWN TIME into trying to get the issue fixed. I have found Manager Mike Simone to be dismissive and patronizing.
I wouldn't recommend East Charlotte Nissan to my worst enemy.

0
★☆☆☆☆

I wish there were a rating lower than one star that I could give this place.
Our attempt to cancel a service contract has been a seven month ordeal (still is not cancelled, still costing us $$ in interest). They dropped the ball on the paperwork, and I have made 15 or 20 phone calls over the course of SEVEN MONTHS to try to get it resolved. Some employees are rude, NONE return phone calls, and ALL are ineffective at solving customers' problems. We have been given bad information, and have invested countless hours of our OWN TIME into trying to get the issue fixed. I have found Manager Mike Simone to be dismissive and patronizing.
I wouldn't recommend East Charlotte Nissan to my worst enemy.

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The buying experience was less than satisfactory, including the dealership??s neglect to submit my information to the insurance company to cover my new vehicle. Fortunately, I realized the absence in coverage and took care of this myself. However, the disappointing sales experience is minor in comparison to the service I have received in the 3 months since buying the vehicle. The "Nissan Certified Used Vehicle" that I purchased 3 MONTHS AGO has been brought back to the dealership 3 times? so far! Once for a bad seal around the headlight, this after multiple phone calls and 1 MONTH was finally replaced. Second for leaking transmission fluid, which luckily was repaired the day I brought it in (still an inconvenience to drive to the dealership). Most recently, my battery died and I had to be towed to another Nissan dealership. The service department at this dealership informed me that my V8 truck had a battery equipped for a mid size car!!! After explaining the situation to multiple employees at East Charlotte Nissan they apologized that this happened, but would not be reimbursing me for the cost of the new battery or the towing fee (totaling around $250). The only explanation that they offered was that the vehicle was thoroughly inspected before I purchased it. Which implies one of 2 things: THEY ARE IN DESPERATE NEED OF NEW SERVICE TECHNICIANS; or they believe that I enjoy spending so much time and money there, that I damaged my headlight, loosened the bolts on the transmission and switched the battery for fun.
At this point my only option is to report the dealership to the Better Business Bureau with the documentation of my continued issues as well as pursuing a small claims case. This may sound petty considering the amount I??m requesting for reimbursement, but at this point it is the principle of the matter!! Do not go to East Charlotte Nissan unless you enjoy being taken advantage of.

1
★☆☆☆☆

The buying experience was less than satisfactory, including the dealership??s neglect to submit my information to the insurance company to cover my new vehicle. Fortunately, I realized the absence in coverage and took care of this myself. However, the disappointing sales experience is minor in comparison to the service I have received in the 3 months since buying the vehicle. The "Nissan Certified Used Vehicle" that I purchased 3 MONTHS AGO has been brought back to the dealership 3 times? so far! Once for a bad seal around the headlight, this after multiple phone calls and 1 MONTH was finally replaced. Second for leaking transmission fluid, which luckily was repaired the day I brought it in (still an inconvenience to drive to the dealership). Most recently, my battery died and I had to be towed to another Nissan dealership. The service department at this dealership informed me that my V8 truck had a battery equipped for a mid size car!!! After explaining the situation to multiple employees at East Charlotte Nissan they apologized that this happened, but would not be reimbursing me for the cost of the new battery or the towing fee (totaling around $250). The only explanation that they offered was that the vehicle was thoroughly inspected before I purchased it. Which implies one of 2 things: THEY ARE IN DESPERATE NEED OF NEW SERVICE TECHNICIANS; or they believe that I enjoy spending so much time and money there, that I damaged my headlight, loosened the bolts on the transmission and switched the battery for fun.
At this point my only option is to report the dealership to the Better Business Bureau with the documentation of my continued issues as well as pursuing a small claims case. This may sound petty considering the amount I??m requesting for reimbursement, but at this point it is the principle of the matter!! Do not go to East Charlotte Nissan unless you enjoy being taken advantage of.

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Ratings_icons Ratings_icons

.

The buying experience was less than satisfactory, including the dealership?s neglect to submit my information to the insurance company to cover my new vehicle. Fortunately, I realized the absence in coverage and took care of this myself. However, the disappointing sales experience is minor in comparison to the service I have received in the 3 months since buying the vehicle. The "Nissan Certified Used Vehicle" that I purchased 3 MONTHS AGO has been brought back to the dealership 3 times? so far! Once for a bad seal around the headlight, this after multiple phone calls and 1 MONTH was finally replaced. Second for leaking transmission fluid, which luckily was repaired the day I brought it in (still an inconvenience to drive to the dealership). Most recently, my battery died and I had to be towed to another Nissan dealership. The service department at this dealership informed me that my V8 truck had a battery equipped for a mid size car!!! After explaining the situation to multiple employees at East Charlotte Nissan they apologized that this happened, but would not be reimbursing me for the cost of the new battery or the towing fee (totaling around $250). The only explanation that they offered was that the vehicle was thoroughly inspected before I purchased it. Which implies one of 2 things: THEY ARE IN DESPERATE NEED OF NEW SERVICE TECHNICIANS; or they believe that I enjoy spending so much time and money there, that I damaged my headlight, loosened the bolts on the transmission and switched the battery for fun.
At this point my only option is to report the dealership to the Better Business Bureau with the documentation of my continued issues as well as pursuing a small claims case. This may sound petty considering the amount I?m requesting for reimbursement, but at this point it is the principle of the matter!! Do not go to East Charlotte Nissan unless you enjoy being taken advantage of.

0
★☆☆☆☆

The buying experience was less than satisfactory, including the dealership?s neglect to submit my information to the insurance company to cover my new vehicle. Fortunately, I realized the absence in coverage and took care of this myself. However, the disappointing sales experience is minor in comparison to the service I have received in the 3 months since buying the vehicle. The "Nissan Certified Used Vehicle" that I purchased 3 MONTHS AGO has been brought back to the dealership 3 times? so far! Once for a bad seal around the headlight, this after multiple phone calls and 1 MONTH was finally replaced. Second for leaking transmission fluid, which luckily was repaired the day I brought it in (still an inconvenience to drive to the dealership). Most recently, my battery died and I had to be towed to another Nissan dealership. The service department at this dealership informed me that my V8 truck had a battery equipped for a mid size car!!! After explaining the situation to multiple employees at East Charlotte Nissan they apologized that this happened, but would not be reimbursing me for the cost of the new battery or the towing fee (totaling around $250). The only explanation that they offered was that the vehicle was thoroughly inspected before I purchased it. Which implies one of 2 things: THEY ARE IN DESPERATE NEED OF NEW SERVICE TECHNICIANS; or they believe that I enjoy spending so much time and money there, that I damaged my headlight, loosened the bolts on the transmission and switched the battery for fun.
At this point my only option is to report the dealership to the Better Business Bureau with the documentation of my continued issues as well as pursuing a small claims case. This may sound petty considering the amount I?m requesting for reimbursement, but at this point it is the principle of the matter!! Do not go to East Charlotte Nissan unless you enjoy being taken advantage of.

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we where looking for a 2010 maxima,this past sat.3/6/2010 we 1st shoped east charlotte nissan and it was nothing but the same old car tricks not giveing us a price, then low ballong us on our trade,hideing my trade keys and not giveing them back,it made us feel like dirt!!! Then we went to south charlotte nissan on south blvd. at the time little did we know it was the same owners. But we found out very quick, becouse the same things started all over again,the trash talking the makeing like they could'nt find our trade keys and thenthe same old stuff when we where leaveing only then offering us the lower price!!! it made us not even want to buy a new nissan and we did'nt.... our shopping stoped at the honda store,we where treated like kings and queens we got a great car and a great deal and no lie's like south charlotte nissan managers and no hideing keys like east charlotte nissan no saying one thing and the something else. south charlotte nissan managers not one manager but 3 different managers lie,hide my trade keys, I could go on and on WITH THE BAD TREATMENT WE GOT!it made me feel like dirt we will never ever step foot at either place again

0
★☆☆☆☆

we where looking for a 2010 maxima,this past sat.3/6/2010 we 1st shoped east charlotte nissan and it was nothing but the same old car tricks not giveing us a price, then low ballong us on our trade,hideing my trade keys and not giveing them back,it made us feel like dirt!!! Then we went to south charlotte nissan on south blvd. at the time little did we know it was the same owners. But we found out very quick, becouse the same things started all over again,the trash talking the makeing like they could'nt find our trade keys and thenthe same old stuff when we where leaveing only then offering us the lower price!!! it made us not even want to buy a new nissan and we did'nt.... our shopping stoped at the honda store,we where treated like kings and queens we got a great car and a great deal and no lie's like south charlotte nissan managers and no hideing keys like east charlotte nissan no saying one thing and the something else. south charlotte nissan managers not one manager but 3 different managers lie,hide my trade keys, I could go on and on WITH THE BAD TREATMENT WE GOT!it made me feel like dirt we will never ever step foot at either place again

Pros: nothing good to say

Cons: CAN SAY NOTHING GOOD ABOUT THESE PEOPLE OR MANAGERS

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I would not recommend to anyone that I know. I went in there and thought I had a deal in place. This happened on a Sunday. I was under the impression that everything was kosher. 5 days later one of their sleazy finance guys called me and let me know that they were changing the terms of the agreement (that they signed off on, mind you.) Long story short, I got my Passat back and took my business to Modern NIssan of Lake Norman and got a 2009 Nissan Altima. I will never go to East Charlotte NIssan or South Charlotte NIssan for that matter. And I'm not an employee of Modern, just a satisfied, happy customer of theirs. And I drive over 40 miles round trip for service on my car.

0
★☆☆☆☆

I would not recommend to anyone that I know. I went in there and thought I had a deal in place. This happened on a Sunday. I was under the impression that everything was kosher. 5 days later one of their sleazy finance guys called me and let me know that they were changing the terms of the agreement (that they signed off on, mind you.) Long story short, I got my Passat back and took my business to Modern NIssan of Lake Norman and got a 2009 Nissan Altima. I will never go to East Charlotte NIssan or South Charlotte NIssan for that matter. And I'm not an employee of Modern, just a satisfied, happy customer of theirs. And I drive over 40 miles round trip for service on my car.

Pros: None

Cons: Condescending staff, shady sales tactics.

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This is the worst dealership ever!! I bought a car back in November and worked with a saleswoman Alice Crawford. She tried to have the "cool older lady" approach but CLEARLY did NOT know what she was doing. She gave me all types of wrong information and rushed me to sign paperwork only for me to find that my car did NOT have the options she promised like a 6-disc changer and Xenon headlights. She was clearly more concerned with making a sale and getting her commission than making sure she helped her customer make the best deal possible. In the finance portion of the sale, I worked with a woman named E. Terry. She sold me the full service protection plan and told me to cancel the rental coverage on my auto insurance because the service plan covered rentals. So I did. Earlier this week I was in a pretty bad car accident and will need a rental for a few weeks. I called Nissan to file a claim and was told by the service department that accidents are NOT covered by the service protection plan I am paying for. My car will be in the shop for nearly a month and I have to foot the bill for a rental because of misinformation from Nissan. Furthermore, I called and spoke with the finance manager (Amber) and explained what I was told by E. Terry. As I was explaining, she AGREED when I told her that I was told to cancel my rental coverage. Then I told her what the service department told me and her response was "Oh, I didn't know it doesn't cover accidents." She placed me on hold several minutes and came back to tell me there's nothing they can do about it. I WILL be filing a lawsuit against this crooked dealership, this experience has been a complete and total nightmare for me and has put a bad taste in my mouth regarding future dealings with Nissan PERIOD.

0
★☆☆☆☆

This is the worst dealership ever!! I bought a car back in November and worked with a saleswoman Alice Crawford. She tried to have the "cool older lady" approach but CLEARLY did NOT know what she was doing. She gave me all types of wrong information and rushed me to sign paperwork only for me to find that my car did NOT have the options she promised like a 6-disc changer and Xenon headlights. She was clearly more concerned with making a sale and getting her commission than making sure she helped her customer make the best deal possible. In the finance portion of the sale, I worked with a woman named E. Terry. She sold me the full service protection plan and told me to cancel the rental coverage on my auto insurance because the service plan covered rentals. So I did. Earlier this week I was in a pretty bad car accident and will need a rental for a few weeks. I called Nissan to file a claim and was told by the service department that accidents are NOT covered by the service protection plan I am paying for. My car will be in the shop for nearly a month and I have to foot the bill for a rental because of misinformation from Nissan. Furthermore, I called and spoke with the finance manager (Amber) and explained what I was told by E. Terry. As I was explaining, she AGREED when I told her that I was told to cancel my rental coverage. Then I told her what the service department told me and her response was "Oh, I didn't know it doesn't cover accidents." She placed me on hold several minutes and came back to tell me there's nothing they can do about it. I WILL be filing a lawsuit against this crooked dealership, this experience has been a complete and total nightmare for me and has put a bad taste in my mouth regarding future dealings with Nissan PERIOD.

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4 days after buying a new new Nissan Altima what resonates with me still is not how much I love the car--I expected that....after all, it's a great car--but what a pleasant consumer experience it was for me. OMAR LAWRENCE was a pleasure to deal with. I was prepared to run around over the holiday weekend, playing up one Nissan dealer against another to get a good deal. Omar was able to find the win-win with no sales pressure whatsoever and thereby save me the long weekend to enjoy my new car. I highly recommend East Charlotte Nissan and Omar Lawrence, if you are looking at Nissans.

2
★★★★★

4 days after buying a new new Nissan Altima what resonates with me still is not how much I love the car--I expected that....after all, it's a great car--but what a pleasant consumer experience it was for me. OMAR LAWRENCE was a pleasure to deal with. I was prepared to run around over the holiday weekend, playing up one Nissan dealer against another to get a good deal. Omar was able to find the win-win with no sales pressure whatsoever and thereby save me the long weekend to enjoy my new car. I highly recommend East Charlotte Nissan and Omar Lawrence, if you are looking at Nissans.

Pros: Best new car buying experience I have ever had

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Awesome Service..... Very professional smooth transaction and I got a great price on my New Maxima.
I Cant tell you how many weird, pushy salesmen I have had the unfortunate pleasure of meeting. I HATE PUSHY CAR SALESMEN WHO TRY AND SELL YOU EVER WARRANTY THEY HAVE AND WONT EVEN NEGOTIATE ON THE PRICE..... You don't have to worry about that with this guy... He listened to what I needed and was looking for in a car... Wonderful service...

2
★★★★★

Awesome Service..... Very professional smooth transaction and I got a great price on my New Maxima.
I Cant tell you how many weird, pushy salesmen I have had the unfortunate pleasure of meeting. I HATE PUSHY CAR SALESMEN WHO TRY AND SELL YOU EVER WARRANTY THEY HAVE AND WONT EVEN NEGOTIATE ON THE PRICE..... You don't have to worry about that with this guy... He listened to what I needed and was looking for in a car... Wonderful service...

Pros: Great service, Not the Typical sales man

Cons: None

Message from East Charlotte Nissan

We are the Carolinas #1 Nissan dealership offering you top notch service and the greatest customer satisfaction.

Nissan Owner 1st Circle of Excellence 2007, 2009, 2011, and 2012.

More about East Charlotte Nissan

New, Used, Pre-Owned, Certified Pre-Owned & Commercial/Fleet Vehicles. Service Center, Detailing, Loaner Cars, Rental Cars, Parts & Accessories, Internet Access, Comfortable Waiting Area.

 

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