The Townes At University Pointe

★★★☆☆
  • 336 Blackhawk Road

    Charlotte, NC 28213

    Map & Directions
  • 877-418-7534

About The Townes At University Pointe

Real Estate

Real Estate
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They lie and say they don't rent to felons that's a lie they do I call to let them know that a felon was staying on there property they hang up in my face

3
★★★★★

They lie and say they don't rent to felons that's a lie they do I call to let them know that a felon was staying on there property they hang up in my face

.

For starters the people in the office are nasty and rude. No matter what issues you have your problems will be ignored. My tub was leaking from upstairs into the kitchen which I complained about for 2 weeks. We were asked not to take a

3
★★★★★

For starters the people in the office are nasty and rude. No matter what issues you have your problems will be ignored. My tub was leaking from upstairs into the kitchen which I complained about for 2 weeks. We were asked not to take a

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This place was horrible. It was the worst stay of my life. Roaches, and other bugs I have never even seen before. Maintanence is no help and will try to charge you if they come back for the same issue although they never fixed the problem to begin with. I am getting a lawyer as they are trying to say I left without cleaning even though I did. They say I owe them 780 dollars even though I did everything except paint the walls. Do not move here. It is HELL. You will regret if you don't heed my warning.

1
★☆☆☆☆

This place was horrible. It was the worst stay of my life. Roaches, and other bugs I have never even seen before. Maintanence is no help and will try to charge you if they come back for the same issue although they never fixed the problem to begin with. I am getting a lawyer as they are trying to say I left without cleaning even though I did. They say I owe them 780 dollars even though I did everything except paint the walls. Do not move here. It is HELL. You will regret if you don't heed my warning.

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Unprofessional office staff and maintanence staff. My sink has been busted for months and they come to fix it every week with no luck. Also same story as chrissipoo. Nobody should move here the place needs to be shut down. I might call the health department on them

0
★☆☆☆☆

Unprofessional office staff and maintanence staff. My sink has been busted for months and they come to fix it every week with no luck. Also same story as chrissipoo. Nobody should move here the place needs to be shut down. I might call the health department on them

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The main office is very rude and unprofessional. When I first moved in the apartment was roach infested, but they showed me the apartment during the day so I didn??t spot any until I started to move my belongings in later on in the day. They refused to accommodate me in any way and I ended up having to live with roaches for 2 months before they were under control. I tried contacting their corporate office but they refused to provide any information, and to this day I still cannot locate a name or number for the owner of these apartments. These people are very shady, trashy, and unprofessional. I want to break my lease so bad, because it really isn??t worth the hassle. I guess you get what you pay for.

0
★☆☆☆☆

The main office is very rude and unprofessional. When I first moved in the apartment was roach infested, but they showed me the apartment during the day so I didn??t spot any until I started to move my belongings in later on in the day. They refused to accommodate me in any way and I ended up having to live with roaches for 2 months before they were under control. I tried contacting their corporate office but they refused to provide any information, and to this day I still cannot locate a name or number for the owner of these apartments. These people are very shady, trashy, and unprofessional. I want to break my lease so bad, because it really isn??t worth the hassle. I guess you get what you pay for.

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Lets begin with saying I gave this company one star only because it forced me to to continue. This is not a place I would recommend to anyone. They have been bought repossessed and sold three times in two years. They seem to ignore written formal complains of maintenance issues. Once I moved out They seemed to have lost my paperwork that shows my pet deposit my initial deposit and then tried to charge me to completely remodel the apartment when nc law automatically states that carpet paint and appliances can not be charged to the tenant and must be replaced every two years or two tenants. The bill they tried to charge me was $3,326.47. I am contacting a lawyer. There was nothing wrong with the apartment aside from vacuuming to be done. But knowing they had to replace anyways I did not do so. They tried to charge me for an unauthorized pet even though I have every bit of documentation showing our animal with her name registered with them and the payment of 350 deposit for her. Thank god I saved my papers cause they seem to have lost their mind and my paperwork.

1
★☆☆☆☆

Lets begin with saying I gave this company one star only because it forced me to to continue. This is not a place I would recommend to anyone. They have been bought repossessed and sold three times in two years. They seem to ignore written formal complains of maintenance issues. Once I moved out They seemed to have lost my paperwork that shows my pet deposit my initial deposit and then tried to charge me to completely remodel the apartment when nc law automatically states that carpet paint and appliances can not be charged to the tenant and must be replaced every two years or two tenants. The bill they tried to charge me was $3,326.47. I am contacting a lawyer. There was nothing wrong with the apartment aside from vacuuming to be done. But knowing they had to replace anyways I did not do so. They tried to charge me for an unauthorized pet even though I have every bit of documentation showing our animal with her name registered with them and the payment of 350 deposit for her. Thank god I saved my papers cause they seem to have lost their mind and my paperwork.

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