The Boat Rack

★★★★☆
  • 7865 Spinnaker Bay Dr.

    Sherrills Ford, NC 28673

    Map & Directions
  • 828-478-2222

About The Boat Rack

Categories
  • Boat Dealers
  • Boat Storage
  • Marinas
Hours
M-F 9am-5pm, Sa 9am-3pm, Su Closed (Parts & Service: 8 am to 5 pm)
Special Offer
Call Today
Year Established
  • 1980
Keywords
  • Boat sales in Sherrills Ford, NC
  • Selling Family Fun
  • Pre-owned boats
  • Boat Maintenance
  • Store your boat at The Boat Rack
  • North Carolina Marina
Products
  • Sport Boats
  • Pontoon Boats
Brands
  • Chaparral
  • South Bay
  • Robalo
Services
  • 20-50 Hour Service Check
  • Battery Replacement
  • Boat Detailing
  • Canvas
  • Engine Repair
  • Fiberglass & Gelcoat Repair
  • Insurance and Warranty Repair Service
  • Marina
  • Oil Change
  • Pressure Washing - Bottom Cleaning
  • Propeller Repair (Prop Repair)
  • Shrink Wrapping
  • Storage - Dry Stack
  • Storage - Wet Slips
  • Tune-Ups
  • Winterization

Transportation & Storage

Transportation & Storage
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.

World Class is right. I've been a Boat Rack customer and Chaparral owner for over 15 years. Always top notch service. Most of the employees have been there for years and call me by name! I've bought multiple Chaparral boats from them and have always received a great deal and professional attention! I noticed a couple bad reviews so I had to chime in. They treat everybody very fairly. I think sometimes what finds these review site are mostly "bad eggs". Out of 100%, I'd say they'll make 98% very happy!!

5
★★★★★

World Class is right. I've been a Boat Rack customer and Chaparral owner for over 15 years. Always top notch service. Most of the employees have been there for years and call me by name! I've bought multiple Chaparral boats from them and have always received a great deal and professional attention! I noticed a couple bad reviews so I had to chime in. They treat everybody very fairly. I think sometimes what finds these review site are mostly "bad eggs". Out of 100%, I'd say they'll make 98% very happy!!

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What has happened to service Lake Norman? Boats are expensive, and their owners buy them for recreation. So why the Boat Rack would take advantage of Service Customers is beyond me. But I would strongly suggest NOT taking you boat here for ANY KIND of engine service or the most basic maintenance. IF you do, check their work immediately.

I was sold an In Peller, as they suggested it be replaced every year. While, manufacturer suggests every 10 years. An after my first fill up this season, I checked my oil only to find it black. But, I had paid for an oil change. When I called them to inquire, they said that they need an oil change every 30 hours! Manufacturer suggests every 100 hours or once a season! And the worst part- this was our first season with this used boat. And when I checked the oil filter, IT WAS THE ORIGINAL FILTER THAT CAME WITH THE BOAT!!! ( Obvious because the filter was sprayed black like the motor as it goes through the assembly line process) Truly unbelievable....when you think about the cost, the repeat business opportunity and potentially long standing customer.

Ask around at boat stores that are NOT on the lake to find a trustworthy mechanic. It will be the difference in enjoying your boat all summer OR dropping money for work that is not needed. And the worst part - is after taking your money, when you call them with questions - they give you information that is inconsistent with just about everything you read in your manufacturers suggested maintenance.

STAY AWAY and save yourself money, time and heart ache!!
Safe boating!

1
★☆☆☆☆

What has happened to service Lake Norman? Boats are expensive, and their owners buy them for recreation. So why the Boat Rack would take advantage of Service Customers is beyond me. But I would strongly suggest NOT taking you boat here for ANY KIND of engine service or the most basic maintenance. IF you do, check their work immediately.

I was sold an In Peller, as they suggested it be replaced every year. While, manufacturer suggests every 10 years. An after my first fill up this season, I checked my oil only to find it black. But, I had paid for an oil change. When I called them to inquire, they said that they need an oil change every 30 hours! Manufacturer suggests every 100 hours or once a season! And the worst part- this was our first season with this used boat. And when I checked the oil filter, IT WAS THE ORIGINAL FILTER THAT CAME WITH THE BOAT!!! ( Obvious because the filter was sprayed black like the motor as it goes through the assembly line process) Truly unbelievable....when you think about the cost, the repeat business opportunity and potentially long standing customer.

Ask around at boat stores that are NOT on the lake to find a trustworthy mechanic. It will be the difference in enjoying your boat all summer OR dropping money for work that is not needed. And the worst part - is after taking your money, when you call them with questions - they give you information that is inconsistent with just about everything you read in your manufacturers suggested maintenance.

STAY AWAY and save yourself money, time and heart ache!!
Safe boating!

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.

Get a clue on how to treat customers. Be honest, trustworthy, provide quality work - and quit taking $$ for services not rendered. Worst Service on the lake!!

3
★★★★★

Get a clue on how to treat customers. Be honest, trustworthy, provide quality work - and quit taking $$ for services not rendered. Worst Service on the lake!!

.

I recently purchased a new boat from the Boat Rack. When I first entered the dealership the salesman who greeted me was a bit off putting. He asked me what I was looking to spend, and when I answered, he told me I would be better off throwing that money in the lake. Needless to say, I was insulted. However, after browsing the showroom and researching boats on line, I decided that the Chaparral was what I wanted. I returned, and bought a boat.

3
★★★☆☆

I recently purchased a new boat from the Boat Rack. When I first entered the dealership the salesman who greeted me was a bit off putting. He asked me what I was looking to spend, and when I answered, he told me I would be better off throwing that money in the lake. Needless to say, I was insulted. However, after browsing the showroom and researching boats on line, I decided that the Chaparral was what I wanted. I returned, and bought a boat.

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Message from The Boat Rack

Welcome to The Boat Rack! We offer a variety of marine products and our selection is second to none. The Boat Rack prides itself on having the friendliest and most knowledgeable staff in Sherrills Ford, NC. It is our goal to help our customers find the perfect watercraft to fit their lifestyle, along with just the right parts and accessories. Check out our brochures to see what products we offer. If you need help in making your selection, feel free call or stop in—we're always ready to serve you.



The Boat Rack is family-owned and operated and conveniently located in Sherrills Ford, NC. The Boat Rack can provide you with the latest and best in marine products to make your outdoor living more enjoyable. We specialize in offering the latest innovations in boating technology. We combine a wide variety of products with a friendly and knowledgeable staff to meet all of your boating needs. Our goal is to make The Boat Rack your one-stop dealership for sales, service, and fun!

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