Purgason's Leather-Western Wr

★★★★☆
  • 4901 Auburn Rd

    Summerfield, NC 27358

    Map & Directions
  • 336-643-5353

About Purgason's Leather-Western Wr

Details
Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Shopping

Shopping
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As it turns out, Purgasons is a great place to shop. I had written a review before that was less than flattering and I have been trying to take it down, but can't find a way to do that. I learned first hand that the staff goes the extra mile to help its customers. I had asked about a repair and at first was told little could be done, and a week or so later got a call from the manufacturer with instructions on what to do. Not many companies would have done that for me. I really do love Purgasons!

5
★★★★★

As it turns out, Purgasons is a great place to shop. I had written a review before that was less than flattering and I have been trying to take it down, but can't find a way to do that. I learned first hand that the staff goes the extra mile to help its customers. I had asked about a repair and at first was told little could be done, and a week or so later got a call from the manufacturer with instructions on what to do. Not many companies would have done that for me. I really do love Purgasons!

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What a great store! The staff is friendly and knowledgeable, they carry the best names brands in the industry, and they can answer just about any question you have about western or english riding gear. From the moment you walk into the store, there is a warm, friendly feeling, and I have always enjoyed visiting. I wouldn't consider shopping anywhere else.

5
★★★★★

What a great store! The staff is friendly and knowledgeable, they carry the best names brands in the industry, and they can answer just about any question you have about western or english riding gear. From the moment you walk into the store, there is a warm, friendly feeling, and I have always enjoyed visiting. I wouldn't consider shopping anywhere else.

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While Purgason's has a great selection of tack and boots, I would not recommend shopping here. The staff is unprofessional and unwilling to help, and, in my experience, rude. I have shopped at Purgason's on a number of occasions and after my last visit I will not go back. My first bad experience was when looking for a helmet. When I asked if they carried GPA helmets, a staff member replied rudely, "No one around here would spend that kind of money on a helmet." Not a very good sales strategy... Recently, I purchased a pair of Lucchese boots that I love. When my puppy chewed the toe of one of the boots, the staff seemed incompetent and careless. I simply asked for the phone number of the company to inquire about repairs. The staff was unwilling to help. After spending over $300 I expected a little more consideration. Overall, I would suggest shopping elsewhere.

2
★★☆☆☆

While Purgason's has a great selection of tack and boots, I would not recommend shopping here. The staff is unprofessional and unwilling to help, and, in my experience, rude. I have shopped at Purgason's on a number of occasions and after my last visit I will not go back. My first bad experience was when looking for a helmet. When I asked if they carried GPA helmets, a staff member replied rudely, "No one around here would spend that kind of money on a helmet." Not a very good sales strategy... Recently, I purchased a pair of Lucchese boots that I love. When my puppy chewed the toe of one of the boots, the staff seemed incompetent and careless. I simply asked for the phone number of the company to inquire about repairs. The staff was unwilling to help. After spending over $300 I expected a little more consideration. Overall, I would suggest shopping elsewhere.

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I grew up frequenting this tack shop. They have always had a great selection and very knowledgeable staff.

5
★★★★★

I grew up frequenting this tack shop. They have always had a great selection and very knowledgeable staff.

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