Phantasm Motorsport Inc

★★★★☆
Your 1 stop auto shop Phantasm Auto!
  • 919 Capital Blvd

    Raleigh, NC 27603

    Map & Directions
  • 919-828-1722

About Phantasm Motorsport Inc

Hours
Mon-Fri 10am-7pm, Sat 11am-4pm
Reservations
Make A Reservation

Automotive

Automotive
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Saw the name at local car show and thought i should go check out the store...

After seeing all the cars in the lot was these guys love cars, after a small tour of the shop, store and lot by a co-owner it was proven these guys love cars and take care of there customers. They will work with you on prices and payment options and have parts for trucks,cars, even jeeps highly recommend checking this place out. you will find helpful staff, good prices and feel safe having your vehicle worked on by them knowing they strive to make customers happy and to keep a strong local following.

Some reviews about them are negative but with further research you can see for yourself they were from impatient people buying parts online from sources with inferior products having phantasm install them, and then getting mad when something didn't work.

5
★★★★★

Saw the name at local car show and thought i should go check out the store...

After seeing all the cars in the lot was these guys love cars, after a small tour of the shop, store and lot by a co-owner it was proven these guys love cars and take care of there customers. They will work with you on prices and payment options and have parts for trucks,cars, even jeeps highly recommend checking this place out. you will find helpful staff, good prices and feel safe having your vehicle worked on by them knowing they strive to make customers happy and to keep a strong local following.

Some reviews about them are negative but with further research you can see for yourself they were from impatient people buying parts online from sources with inferior products having phantasm install them, and then getting mad when something didn't work.

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.

Very friendly people, and also very dedicated to what they do. First time using their services I had my car tuned there and it first off had a few problems which they fixed and even stayed after hours to complete the tune properly instead of rushing and kicking me out the door when they could do more. I've been continuing using their services and I am still very pleased.

5
★★★★★

Very friendly people, and also very dedicated to what they do. First time using their services I had my car tuned there and it first off had a few problems which they fixed and even stayed after hours to complete the tune properly instead of rushing and kicking me out the door when they could do more. I've been continuing using their services and I am still very pleased.

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1 out of 1 people found this review helpful.

.

I have been coming to Phantasm Motorsports for close to 3 years and there is no other shop in Raleigh I would trust more with my car. The thing that makes them different from other shops in the area is how willing they are to help you with

3
★★★★★

I have been coming to Phantasm Motorsports for close to 3 years and there is no other shop in Raleigh I would trust more with my car. The thing that makes them different from other shops in the area is how willing they are to help you with

.

DO NOT TAKE YOUR CAR HERE. They are not professional at all. Look at the parking lot, office and garage. You will get a price quote and it will always cost you more. It will take 2 or 3 times longer than the time they say it will 2 hours means between 4-6 - literally! If you are getting a dyno tune and you are not one of their "preferred" regular customers you are going to pay more and get a rush job so they can get you out and get their friends in. I have used them a few times giving them the benefit of the doubt. I never was proven wrong. Each time only confirmed the bad reputation that they have in the forums... do some research.

1
★☆☆☆☆

DO NOT TAKE YOUR CAR HERE. They are not professional at all. Look at the parking lot, office and garage. You will get a price quote and it will always cost you more. It will take 2 or 3 times longer than the time they say it will 2 hours means between 4-6 - literally! If you are getting a dyno tune and you are not one of their "preferred" regular customers you are going to pay more and get a rush job so they can get you out and get their friends in. I have used them a few times giving them the benefit of the doubt. I never was proven wrong. Each time only confirmed the bad reputation that they have in the forums... do some research.

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Business Response:

We have been looking out for our customers, if they can??t afford to fix their cars right away; we allow them some sympathy to store their vehicles at no charge and make slow payments on the repairs. Anyone else would have put a lien on it, or have it towed away, and impounded it. As with any automotive repair, our estimates are conservative to charge only enough for what we expect to be repaired, but sometime while in there, we find hidden damages or more areas that needs to be address. As a good advisor, we always notify our customer, weight out the ??pros and cons?, work up a new estimation, and get preauthorization before any services is performed. We will stop work, and don??t mind the extra time it takes to prepare, consult, and fully explain the technicalities to our customer??s understanding. We have always been known to charge fair and put in twice the work, that??s like buy one get one free on labor. Rushing a repair is not important as quality and paying attention to details.
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good service. the know scions inside and out. great place for car customization. willing to the extra mile to make sure you get what you want and that everything works properly. part prices are good, and service charges can be cheap. very happy customer.

4
★★★★☆

good service. the know scions inside and out. great place for car customization. willing to the extra mile to make sure you get what you want and that everything works properly. part prices are good, and service charges can be cheap. very happy customer.

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1 out of 2 people found this review helpful.

Business Response:

Thank you for your response. He is referring to Nam in our Parts Department.
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If you have a import go here, you will not belive the prices, are great, they have all kinds of stuff, from rims, wheels, tired, they do oil changes, they have show room with all the latest stuff , Great owners, the works know what they are doing they also can do paint work there to, not bad on wait time and also its clean , kinda hard to get into but over all very cool place to take the import!!

5
★★★★★

If you have a import go here, you will not belive the prices, are great, they have all kinds of stuff, from rims, wheels, tired, they do oil changes, they have show room with all the latest stuff , Great owners, the works know what they are doing they also can do paint work there to, not bad on wait time and also its clean , kinda hard to get into but over all very cool place to take the import!!

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2 out of 3 people found this review helpful.

Business Response:

Thank you Chrissy, we have since discontiuned out painting service and added Dyno Testing and Tuning. On December of 2009, Hung Phan has been accredited with the rare ??ACP Certificate? for ??High Performance Electronics Fuel Injection Tuner? by EFI University. On a side note, he has also been recognized by AEM Electronics and Greddy as factory a trained tuner.

Message from Phantasm Motorsport Inc

Family owned and operated, we are a small shop that will take care of you at a personal level. We will consult with you, one-on-one, to take care of your needs and explain everything that needs to be. We will give you the honest straight talk. We will prioritize what is important and what is not. We will not repair or bill for anything without your prior approval. We will itemize all parts installed and services performed, so that you know exactly what your money is doing for you. We are automotive enthusiast, we love cars, and we will take care of your car as our own. We are committed to QUALITY, over quantity. We want to be your personal mechanics, on and off the race track.

More about Phantasm Motorsport Inc

Timing belt services, brakes, tires, alignments, supercharging, turbocharging, engine overhaul, engine swap, welding, dyno testing, computer tuning, and performance chips.

 

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