Best Friends

★★★★☆
  • 101 S Reilly Rd Ste Suite

    Fayetteville, NC 28314

    Cross street: Morganton/Reilly Rd

    Map & Directions
  • 910-339-8931

About Best Friends

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The employees of Best Friends including Kim, the head groomer moved to The Urban Dog in October 2010. The former owner sublet the Morganton location to a new groomer that had no prior affiliation. A grooming shop's reputation is determined by it's groomers and NOT it's name. So yes, there is still Best Friends BUT the only similarity is the name and location. If old clients or new clients are looking for the quality grooming that Best Friends provided over that past 10 years they will find it at the Urban Dog where it's employees now work. There is no doubt the new groomer/owner of thier previous location provides quality grooming but to say "they are still there" is incorrect.

5
★★★★★

The employees of Best Friends including Kim, the head groomer moved to The Urban Dog in October 2010. The former owner sublet the Morganton location to a new groomer that had no prior affiliation. A grooming shop's reputation is determined by it's groomers and NOT it's name. So yes, there is still Best Friends BUT the only similarity is the name and location. If old clients or new clients are looking for the quality grooming that Best Friends provided over that past 10 years they will find it at the Urban Dog where it's employees now work. There is no doubt the new groomer/owner of thier previous location provides quality grooming but to say "they are still there" is incorrect.

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I took my 100lb Mastiff and did the "wash your own dog" option for $10. This was SO much better than trying to wrestle him into my tub, and hurt my back leaning over to wash him. They offered soap, ear cleaner, tear free facial soap, a scrubber, cotton balls, a brush, towels, and a professional blow dryer. Getting him up the stairs, onto the platform, and into the tub was a little difficult in a tight space... But he is a pretty large dog and most of their clients had smaller dogs. They were very friendly and helpful. My only major dislike was that it was a little difficult to find and no one answered the phone. Other than that, it was great and I will definitely be taking him there from now on!

4
★★★★☆

I took my 100lb Mastiff and did the "wash your own dog" option for $10. This was SO much better than trying to wrestle him into my tub, and hurt my back leaning over to wash him. They offered soap, ear cleaner, tear free facial soap, a scrubber, cotton balls, a brush, towels, and a professional blow dryer. Getting him up the stairs, onto the platform, and into the tub was a little difficult in a tight space... But he is a pretty large dog and most of their clients had smaller dogs. They were very friendly and helpful. My only major dislike was that it was a little difficult to find and no one answered the phone. Other than that, it was great and I will definitely be taking him there from now on!

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I took my dog to Best Friends after using another groomer that totally distorted her look.My dog is beautiful now and has the correct style cut for her breed.The price was also great for the quality you get in return.I will be taking my Chi in for his Grooming as well.

5
★★★★★

I took my dog to Best Friends after using another groomer that totally distorted her look.My dog is beautiful now and has the correct style cut for her breed.The price was also great for the quality you get in return.I will be taking my Chi in for his Grooming as well.

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This used to be the best place in town. Sadly those days are gone. Whoever is running it now has hired people with zero customer service and the grooming is second rate at best.

1
★☆☆☆☆

This used to be the best place in town. Sadly those days are gone. Whoever is running it now has hired people with zero customer service and the grooming is second rate at best.

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It is very obvious that this establishment LOVES what they do! Our dog used to be very hesitant when approaching the door to certain groomers. But not Best Friends. They even work with him in the areas that frighten him (hair dryer) until they are used to it. We highly recommend them!

4
★★★★☆

It is very obvious that this establishment LOVES what they do! Our dog used to be very hesitant when approaching the door to certain groomers. But not Best Friends. They even work with him in the areas that frighten him (hair dryer) until they are used to it. We highly recommend them!

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I've taken my dog there for years and wouldn't take him anywhere else! The staff is wonderful, the grooming is awesome. Their retail section has a lot of natural items for my dog and ME!! I love taking my dog there!!

PROS: Great Place
CONS: None!

5
★★★★★

I've taken my dog there for years and wouldn't take him anywhere else! The staff is wonderful, the grooming is awesome. Their retail section has a lot of natural items for my dog and ME!! I love taking my dog there!!

PROS: Great Place
CONS: None!

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