Southeast Flooring Inspections

★★★★☆
Stepping in to fix any carpet or flooring repairs for residential areas.
  • 11828 North Exeter Way

    Raleigh, NC 27613

    Map & Directions
  • 919-844-6833

About Southeast Flooring Inspections

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3.5 2
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Be wary of this guy. There are a lot of positive reviews on his website but those are handpicked from a small pool of success stories. This company is not a member of the Better Business Bureau and they are not licensed which means they do not have insurance. If someone from Southeast Flooring gets hurt in your insured home and the company does not have insurance I can only guess what happens.

As for the work they did for me. The bottom line is that I paid the owner, Mike Phelan, to fix a bad squeak in our infant??s room and he did.....for 6 months it worked great. Now the squeak is back worse than before and it is actually so loud that it wakes our baby up when we come in at night to check on her.

I called Mike to ask him to come out to inspect our problem and he became very agitated at me and talked without listening. Never in my conversation did I ask for anything for free and I even offered to pay more if the problem was unrelated but Mike told me it was a flat $500 and he didn't need to inspect it first.

When I asked how he could make a determination without inspecting the problem for himself he said he already knew what the problem was and he would only inspect it for a fee. Upon hearing that he already knew what the problem was I asked why it wasn't fixed the first go around and he dodged the question and ranted about "cheap nails"??

The real problem with this company is on the back end of the work. Mike is very nice and personable up front. He speaks with knowledge about flooring and appears to really know what he is talking about. The problem is with the actual work itself. Remember the phrase, "Those that cannot do teach"? Mike seems to know what he is doing but can't actually do it.

The worst part of all of this how i was treated after I paid him. I really did not expect for him to yell at me through the phone about cheap nails and then hang up on me.

Do not pay Mike Phelan to work on your house. I am now going to pay another company to fix his poor workmanship and because he has zero professional affiliations there is nothing I can do but write a review on online. I was burned but you don??t have to get burned like me. Stay away from them.

1
★☆☆☆☆

Be wary of this guy. There are a lot of positive reviews on his website but those are handpicked from a small pool of success stories. This company is not a member of the Better Business Bureau and they are not licensed which means they do not have insurance. If someone from Southeast Flooring gets hurt in your insured home and the company does not have insurance I can only guess what happens.

As for the work they did for me. The bottom line is that I paid the owner, Mike Phelan, to fix a bad squeak in our infant??s room and he did.....for 6 months it worked great. Now the squeak is back worse than before and it is actually so loud that it wakes our baby up when we come in at night to check on her.

I called Mike to ask him to come out to inspect our problem and he became very agitated at me and talked without listening. Never in my conversation did I ask for anything for free and I even offered to pay more if the problem was unrelated but Mike told me it was a flat $500 and he didn't need to inspect it first.

When I asked how he could make a determination without inspecting the problem for himself he said he already knew what the problem was and he would only inspect it for a fee. Upon hearing that he already knew what the problem was I asked why it wasn't fixed the first go around and he dodged the question and ranted about "cheap nails"??

The real problem with this company is on the back end of the work. Mike is very nice and personable up front. He speaks with knowledge about flooring and appears to really know what he is talking about. The problem is with the actual work itself. Remember the phrase, "Those that cannot do teach"? Mike seems to know what he is doing but can't actually do it.

The worst part of all of this how i was treated after I paid him. I really did not expect for him to yell at me through the phone about cheap nails and then hang up on me.

Do not pay Mike Phelan to work on your house. I am now going to pay another company to fix his poor workmanship and because he has zero professional affiliations there is nothing I can do but write a review on online. I was burned but you don??t have to get burned like me. Stay away from them.

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Be very wary of this guy. There are a lot of positive reviews on his website but those are handpicked from a small pool of success stories. This company is not a member of the Better Business Bureau and they are not licensed which means

3
★★★★★

Be very wary of this guy. There are a lot of positive reviews on his website but those are handpicked from a small pool of success stories. This company is not a member of the Better Business Bureau and they are not licensed which means

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