Salutations

My fiancee and I had a mixed experience in shopping for our wedding invitations at Salutations. On the positive side, they had a wide selection of invitations, and we did end up buying ours there. The staff was very helpful and pleasant through the process, and when a problem was encountered (see below) the person who helped me was very apologetic. Now for the negative experiences. While we did get our invitations printed and asssembled in their "standard" turnaround time of 2 weeks from approving the copy, this was not as fast as we had been led to believe they would be done. And when they were all done, we found an error that had not been present in the copy we approved. The explanation we were given is that two electronic versions of the invitation existed, and the erroneous one was chosen for printing. This was very distressing as we had spent a lot of time designing the invitations, and what we approved had appeared to be correct. Since we did not have time to wait for all new paper to be ordered and re-printed, we had to send the invitations with the mistake on them and hope no one noticed. We were given a small refund for the printing charge of the single portion that was wrong, but this only amounted to about 6% of the total money we had spent and did not feel adequate. So, if you use Salutations for wedding invitations, make sure you order your invitations plenty early and triple-check them for errors when you pick them up.

Great selection and customer service to go along with it, both with off the shelves stationery and custom orders. Custom stationery was well priced and delivered to me on time. I'd shop there again, for my personal and business needs. Definitely had the personal touch of a smaller store which is always welcome.

Salutations is the best stationery store I have found anywhere in the USA. The owner and her staff are knowledgeable, friendly, helpful, and accurate, paying a lot of attention to detail. I can visit the store with complete confidence, knowing that my orders for customized cards will turn out perfectly. I also appreciate the helpful suggestions made by the staff as regards design and layout. These people are really on the ball when it comes to invitations, announcements, cards...you name it: anything having to do with pen and paper!

excellent customer service, beautiful selection, lovely atmosphere, and convenient location

quality invitations and stationary at a variety of prices. I ordered baby announcements and the service was outstanding, turnaround time was quick and the cards were unique.