Ruth Hall Florist

★★★☆☆
  • 2719 Guess Rd

    Durham, NC 27705

    Map & Directions
  • 919-477-3514

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Worst retail experience ever. Incompetent people who could not even deliver flowers on Valentines day. And they call themselves florists?

1
★☆☆☆☆

Worst retail experience ever. Incompetent people who could not even deliver flowers on Valentines day. And they call themselves florists?

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I made an internet purchase and called during business hours to verify the order. I was told by a rude worker (name kept off the internet) that deliver that day couldn't be guaranteed. The rude attendant went on to explain that they had too many orders and weren't taking anymore (must me a good economy) all this in a rude manner. I explained that it doesn't make sense to receive Valentine's Day flowers the day after. I asked to cancel the order. The worker said Ok. So I took my business elsewhere. The Ninth Street Florist did and excellent job of providing great service and customer service. The delivery still showed from Ruth Hall's who isn't the owners name BTW. I was charged for something I cancelled. I called to talk to the manager and all I good was her sad story of how they stayed up late filling orders and thing were really busy this morning. This doesn't solve the fact that I cancelled and still was charged etc. The owner told me she would talk to the worker and let her decide what she would do.......All this because she has forty years in business and now she lets her workers take responsibilities for there actions. She did offer to pick them up which I took her up on .....I told her were I lived and said they would be on the front porch.....She said I'm not going out there. SO why did she offer. This is why the country is jacked up.....Dishonest business people voting lawyers into political offices. I'm baffled......I have a sad story about 20 years in the military and multiple combat tours to the middle east.......Wow....BLUF if your in Durham take your business to Ninth street Florist!

1
★☆☆☆☆

I made an internet purchase and called during business hours to verify the order. I was told by a rude worker (name kept off the internet) that deliver that day couldn't be guaranteed. The rude attendant went on to explain that they had too many orders and weren't taking anymore (must me a good economy) all this in a rude manner. I explained that it doesn't make sense to receive Valentine's Day flowers the day after. I asked to cancel the order. The worker said Ok. So I took my business elsewhere. The Ninth Street Florist did and excellent job of providing great service and customer service. The delivery still showed from Ruth Hall's who isn't the owners name BTW. I was charged for something I cancelled. I called to talk to the manager and all I good was her sad story of how they stayed up late filling orders and thing were really busy this morning. This doesn't solve the fact that I cancelled and still was charged etc. The owner told me she would talk to the worker and let her decide what she would do.......All this because she has forty years in business and now she lets her workers take responsibilities for there actions. She did offer to pick them up which I took her up on .....I told her were I lived and said they would be on the front porch.....She said I'm not going out there. SO why did she offer. This is why the country is jacked up.....Dishonest business people voting lawyers into political offices. I'm baffled......I have a sad story about 20 years in the military and multiple combat tours to the middle east.......Wow....BLUF if your in Durham take your business to Ninth street Florist!

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I got practically all my flowers from here for my wedding. I love the staff, they were very nice and friendly. They sat down with me and worked with me on making sure I stayed within my budget. They had all the flowers in on time and my bouquet was the best

5
★★★★★

I got practically all my flowers from here for my wedding. I love the staff, they were very nice and friendly. They sat down with me and worked with me on making sure I stayed within my budget. They had all the flowers in on time and my bouquet was the best

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There are only a few places in Durham, NC that I get flowers from. This is one of the best places for selection and arrangement, but also is pricey. I have gotten over 50 roses on different occasions from Ruth's florist. Each time the arrangement has been beautiful. They seem to have the best red roses in town. I have also gotten peace lillies and some other types of flower/plants here to accent the roses I get. The flowers from this place seem to also last longer than roses I get from anywhere else.

4
★★★★☆

There are only a few places in Durham, NC that I get flowers from. This is one of the best places for selection and arrangement, but also is pricey. I have gotten over 50 roses on different occasions from Ruth's florist. Each time the arrangement has been beautiful. They seem to have the best red roses in town. I have also gotten peace lillies and some other types of flower/plants here to accent the roses I get. The flowers from this place seem to also last longer than roses I get from anywhere else.

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