Havertys Raleigh Showroom

★☆☆☆☆
Furniture Built for Life
  • 6701-121 Glenwood Ave.

    Raleigh, NC 27612

    Map & Directions
  • 919-783-6115

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A few years ago, I went shopping for new living room and dining room furniture. I had heard that Haverty's has nice furniture, so I loaded up my son and headed over.

We went inside, son in stroller, me in shorts and a tee shirt as it was summer, and strolled around. No one waited on us at all. In fact, all the sales people were lounging around in the center of the stor having fun and laughing. I approached the group and waited.

Not one person even addressed me. I asked if I could get some help, and no one got up, just asked "With what?" I was taken aback by this and said I didn't mean to interrupt their fun, as which point one of them rolled their eyes at me. I asked for the manager and SHE was the manager!

The prices are quite high at Haverty's, but I had the money to spend. Maybe I just didn't look like I did. I complained all the way up the food chain about my treatment.

The furniture is nice, the prices are high, the stores are clean, but the people are horrible. I would discourage everyone from shopping there.

PROS: The furniture is nice.
CONS: Customer service does not exist, the prices are a bit high.

1
★☆☆☆☆

A few years ago, I went shopping for new living room and dining room furniture. I had heard that Haverty's has nice furniture, so I loaded up my son and headed over.

We went inside, son in stroller, me in shorts and a tee shirt as it was summer, and strolled around. No one waited on us at all. In fact, all the sales people were lounging around in the center of the stor having fun and laughing. I approached the group and waited.

Not one person even addressed me. I asked if I could get some help, and no one got up, just asked "With what?" I was taken aback by this and said I didn't mean to interrupt their fun, as which point one of them rolled their eyes at me. I asked for the manager and SHE was the manager!

The prices are quite high at Haverty's, but I had the money to spend. Maybe I just didn't look like I did. I complained all the way up the food chain about my treatment.

The furniture is nice, the prices are high, the stores are clean, but the people are horrible. I would discourage everyone from shopping there.

PROS: The furniture is nice.
CONS: Customer service does not exist, the prices are a bit high.

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