Lone Star Steakhouse & Saloon

★★★★☆
  • 504 Hanes Mall Blvd

    Winston Salem, NC 27103

    Map & Directions
  • 336-760-9720

About Lone Star Steakhouse & Saloon

Food

Food
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Tonight we had a very disappointing experience at the Lone Star Steakhouse in Winston-Salem, North Carolina. The restaurant was not busy at all and it took forever to get soda refills. In fact, my wife requested a refill for her soda

3
★★★★★

Tonight we had a very disappointing experience at the Lone Star Steakhouse in Winston-Salem, North Carolina. The restaurant was not busy at all and it took forever to get soda refills. In fact, my wife requested a refill for her soda

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My family and I visited last week. The server was very friendly and attentive. We were all surprised at how good she was. Sadly, the food wasn't nearly as good as she was. It was average at best. The steaks were overcooked. They DID offer

3
★★★★★

My family and I visited last week. The server was very friendly and attentive. We were all surprised at how good she was. Sadly, the food wasn't nearly as good as she was. It was average at best. The steaks were overcooked. They DID offer

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never seen anything like it in my life.not go back the management and employees start fights with customers.the management sees rude employees and not do anything about it. they not want to complain and yell at customers what do you want me to do.they said i not see anything and yell at customers complaint.the female employees are rude to female tables only.and the male employees not nice to.the female customers have to ask hostesses to do job.wait on them and give menu and ask them to tell who is waiting on them.they like the other employees talk back rude,rush to get rid of, walk away while female customers are talking to them, not come back while waiting on them and the female customers have to ask them to come back and finish job,longer wait on them and more angry get at them,try to start fights,interrupt,talk on cell telephone while waiting on customers,not volunteer to give menu,and brush food crumbs off the table onto the floor and not clean them up. and female table customers are seated at dirty tables and the host/hostesses will not volunteer to clean up dirty table,and yell at customers like the waiters/waitresses.the employees waitstaff will not volunteer to wait on female tables,tell not want to write down order and did anyway. not volunteer to bring bill,food,silverware,drink, and napkins. they give bill and run away and not come back. instead of seeing female tables need help they gossip with other employees. and they put finger in the food of customers female and deny that they did it. and bring orders that they know are wrong and not volunteer to correct it.and expect a tip from the same customers.

1
★☆☆☆☆

never seen anything like it in my life.not go back the management and employees start fights with customers.the management sees rude employees and not do anything about it. they not want to complain and yell at customers what do you want me to do.they said i not see anything and yell at customers complaint.the female employees are rude to female tables only.and the male employees not nice to.the female customers have to ask hostesses to do job.wait on them and give menu and ask them to tell who is waiting on them.they like the other employees talk back rude,rush to get rid of, walk away while female customers are talking to them, not come back while waiting on them and the female customers have to ask them to come back and finish job,longer wait on them and more angry get at them,try to start fights,interrupt,talk on cell telephone while waiting on customers,not volunteer to give menu,and brush food crumbs off the table onto the floor and not clean them up. and female table customers are seated at dirty tables and the host/hostesses will not volunteer to clean up dirty table,and yell at customers like the waiters/waitresses.the employees waitstaff will not volunteer to wait on female tables,tell not want to write down order and did anyway. not volunteer to bring bill,food,silverware,drink, and napkins. they give bill and run away and not come back. instead of seeing female tables need help they gossip with other employees. and they put finger in the food of customers female and deny that they did it. and bring orders that they know are wrong and not volunteer to correct it.and expect a tip from the same customers.

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There is nothing intrinsically wrong with the dining experience at Lone Star (Pavilions). I received a coupon for a steak/shrimp combo meal in the mail. The 6oz. tenderloin wrapped in bacon probably is responsible for numerous deaths a year. But I digress, it was sinful and I enjoyed it.
Caveat emptor! The three shrimp that were included with the special were probably called that by their family. They were overcooked. However the meal was served with approximately 8 oz. of cocktail sauce, which made me wonder "Wheres the shrimp?"

2
★★★★☆

There is nothing intrinsically wrong with the dining experience at Lone Star (Pavilions). I received a coupon for a steak/shrimp combo meal in the mail. The 6oz. tenderloin wrapped in bacon probably is responsible for numerous deaths a year. But I digress, it was sinful and I enjoyed it.
Caveat emptor! The three shrimp that were included with the special were probably called that by their family. They were overcooked. However the meal was served with approximately 8 oz. of cocktail sauce, which made me wonder "Wheres the shrimp?"

Pros: discount coupon, multiple ESPN tvs, good beef

Cons: shrimpy shrimp, cost, no salad w/meal

 

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