Carolina Eye Assoc

I went to this office at the recommendation of a friend who had gotten lenses replaced through their Southern Pines clinic. I explained that my previous eye doctor was not forth coming with answers and never answered questions.

Well, despite that, the doctor at this office wouldn't listen. He started by giving me a prescription for progressive glasses. I tried to get them filled, but they made everything distorted, like a funhouse mirror. I thought the optical shop screwed up, and returned them. So instead, I figured I'd ask for simple contact lenses, for which I had to return for another exam.

They gave me a mismatched pair of contacts (the so-called "monocular vision" technique) even though I told him how displeased I was about gimmicks. I couldn't focus with them, and they were unusable when I worked on my computer. He insisted that I try them for two weeks. On my next visit when I explained the problems I had with them, I got a half-hearted smile, the kind given when someone feels contempt. They handed me a prescription for contacts without the mono vision, but the signature was blank. When I asked for a signature, it was refused. They never gave me samples for the new contact prescription either.

Well, the jury is still out on the contacts, but they don't seem optimal... the right eye seems less sharp than the left. I had the glasses prescription re-filled as standard, simple glasses (no progressive lenses)... with the same result as before: distorted vision. Every rectangle looks like a trapezoid. The optician suggested that maybe it was too great a "prismatic difference" between the prescription for each eye. She may be right, but I've never, ever, had this problem before, and my prescription hasn't changed all that much.

I'm giving up on them. I don't have time for a doctor that shows disdain for a customer, doesn't have the courtesy of signing his own prescriptions, and shows the rudeness and unprofessionalism of not providing samples for fitting.