Sapporo Fantasy Japanese Steak

★★★☆☆
  • 2939 Battleground Ave Ste C

    Greensboro, NC 27408

    Map & Directions
  • 336-282-5345

About Sapporo Fantasy Japanese Steak

Hours
Monday 5:00 PM - 10:00 PM Tuesday 5:00 PM - 10:00 PM Wednesday 5:00 PM - 10:00 PM Thursday 5:00 PM - 10:00 PM Friday 4:30 PM - 10:30 PM Saturday 4:30 PM - 10:30 PM Sunday 5:00 PM - 9:30 PM
3.3636 11
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i usually love this place until the other day my friend took me out and we sat with this lovely couple and usually i don't get to sit with such nice people especially ones that had stuff in common with me and my friend well after our meal our tickets were brought to us and myself and my friend as well as the couple next to us got very expensive dishes not to mention and so once we put our money in the little black books and handed them to the waitress that seats everyone when you go in there on a regular basis me and my friend and the couple went ahead and left the grill area because the bus person was clearing our area rushing us and as i was walking up the couple were being asked for a tip from the waitress and he said ya know i was gonna give you a tip and pulled out the money from the little book she handed back and showed it to her and said but ya know you f*cked up and ya ain't getting one now, she said you get served by me i get tip, its one thing to not give a good tip and fuss about it but you need to at least wait til people have a chance to tip you before you're asking for it some people wait for there change to come back and then tip well that kind of behavior not only got her no tip from them but from me also because she's snoody and she rushes you, when she pours your drink she splashes it all in your food and on you so get it together lady or find another profession...i won't be going back...that was rude of her...not mention it was the couples first time and they liked it up to that point when the staff acted like a jerk.

1
★☆☆☆☆

i usually love this place until the other day my friend took me out and we sat with this lovely couple and usually i don't get to sit with such nice people especially ones that had stuff in common with me and my friend well after our meal our tickets were brought to us and myself and my friend as well as the couple next to us got very expensive dishes not to mention and so once we put our money in the little black books and handed them to the waitress that seats everyone when you go in there on a regular basis me and my friend and the couple went ahead and left the grill area because the bus person was clearing our area rushing us and as i was walking up the couple were being asked for a tip from the waitress and he said ya know i was gonna give you a tip and pulled out the money from the little book she handed back and showed it to her and said but ya know you f*cked up and ya ain't getting one now, she said you get served by me i get tip, its one thing to not give a good tip and fuss about it but you need to at least wait til people have a chance to tip you before you're asking for it some people wait for there change to come back and then tip well that kind of behavior not only got her no tip from them but from me also because she's snoody and she rushes you, when she pours your drink she splashes it all in your food and on you so get it together lady or find another profession...i won't be going back...that was rude of her...not mention it was the couples first time and they liked it up to that point when the staff acted like a jerk.

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We have eaten at this restaurant numerous times, and we ate here again on Sept 5, 2010. My wife and son were eating their sushi and while my wife was eating one of the rolls she felt a sharp object cut the roof of her mouth, at first we thought it was a piece of glass but after looking at it further we believe it was a sliver of plastic that was almost as sharp as a needle. We said something to the waitress and she talked to the manager, we obvously did not want to continue eating the rolls so the waitress took the remaining sushi rolls. The manager told the waitress that he would remake a roll or not charge us for one, which i felt to be a little insuffienct considering they took more than one roll away. I spoke directly to the manager and not only did he not care about the situation, his solution to resolve the issue was "We have insurance and our insurance company will pay for any medical bills." Needless to say we will never eat at this restaurant again and would recommend the same to anyone considering doing so.

1
★☆☆☆☆

We have eaten at this restaurant numerous times, and we ate here again on Sept 5, 2010. My wife and son were eating their sushi and while my wife was eating one of the rolls she felt a sharp object cut the roof of her mouth, at first we thought it was a piece of glass but after looking at it further we believe it was a sliver of plastic that was almost as sharp as a needle. We said something to the waitress and she talked to the manager, we obvously did not want to continue eating the rolls so the waitress took the remaining sushi rolls. The manager told the waitress that he would remake a roll or not charge us for one, which i felt to be a little insuffienct considering they took more than one roll away. I spoke directly to the manager and not only did he not care about the situation, his solution to resolve the issue was "We have insurance and our insurance company will pay for any medical bills." Needless to say we will never eat at this restaurant again and would recommend the same to anyone considering doing so.

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I've yet to have a good experience at Sapporo (yet I keep returning when I have a coupon...in an attempt to find the good that others see in the restaurant). I've dined at Sapporo probably 10-12 times in the past few years. I've never left the restaurant happy. Something has always gone wrong with the meal, either the service was poor, the restaurant was dirty, the staff was rude, or the food wasn't cooked properly. The portions are incredibly small compared to other Japanese restaurants in Greensboro. I always feel rushed when I eat there - it just feels like there is no time to enjoy the meal, like the servers are trained to turn over tables to make more money instead of allowing the customers to eat comfortably without rushing. This is the absolute last Japanese restaurant I choose when given options.

1
★☆☆☆☆

I've yet to have a good experience at Sapporo (yet I keep returning when I have a coupon...in an attempt to find the good that others see in the restaurant). I've dined at Sapporo probably 10-12 times in the past few years. I've never left the restaurant happy. Something has always gone wrong with the meal, either the service was poor, the restaurant was dirty, the staff was rude, or the food wasn't cooked properly. The portions are incredibly small compared to other Japanese restaurants in Greensboro. I always feel rushed when I eat there - it just feels like there is no time to enjoy the meal, like the servers are trained to turn over tables to make more money instead of allowing the customers to eat comfortably without rushing. This is the absolute last Japanese restaurant I choose when given options.

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i would recommend this restaurant to other people the cook was awesome and i especially loved it when he made the onion volcano the service was great it was better than kabutu

5
★★★★★

i would recommend this restaurant to other people the cook was awesome and i especially loved it when he made the onion volcano the service was great it was better than kabutu

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This is my favorite Japanese restaurant of all time. They have great service and GREAT food. They always accommodate to the best of their ability to make your experience there as good as possible. I wont go anywhere else. They are also the best deal for your money. I don't know of anywhere that you can go get enough food for at least 2 meals for under 10 dollars that taste as good. Love the food! In fact... lunch there today!

5
★★★★★

This is my favorite Japanese restaurant of all time. They have great service and GREAT food. They always accommodate to the best of their ability to make your experience there as good as possible. I wont go anywhere else. They are also the best deal for your money. I don't know of anywhere that you can go get enough food for at least 2 meals for under 10 dollars that taste as good. Love the food! In fact... lunch there today!

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1 out of 1 people found this review helpful.

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5
★★★★★

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Sounds rike you are a crybaby, b.f.
Sapporo is a very good place to eat and the "Manager" is a wonderful lady who goes well above and beyond the call to provide great customer service. Maybe b.f., you were not clear about what you WANTED for your INCONVIENENCE?
I have seen this place packed and if it were as uncustomer friendly as you report, I highly doubt that so many people would come there to eat.
Everybody has a bad day. Grow up and get over yourself. Sapporo's ROCKS! I know it, everybody reading this knows it too.
Better Ruck Next Time b.f. :)

5
★★★★★

Sounds rike you are a crybaby, b.f.
Sapporo is a very good place to eat and the "Manager" is a wonderful lady who goes well above and beyond the call to provide great customer service. Maybe b.f., you were not clear about what you WANTED for your INCONVIENENCE?
I have seen this place packed and if it were as uncustomer friendly as you report, I highly doubt that so many people would come there to eat.
Everybody has a bad day. Grow up and get over yourself. Sapporo's ROCKS! I know it, everybody reading this knows it too.
Better Ruck Next Time b.f. :)

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The hospitality is Japanese, their blunt, quick and to the point. I would go to Sapporo's any day over the other Japanese restaurants. For the money it is worth going. The amount of food and the quality of the food is unbelievable. I love being able to go and not have to wait forever to get a bite to eat or to be seated. Like others that are well known in the GSO area Sapporo's is the only Japanese that I will go to. It takes about 20 minutes to get there. To my family and I it is worth the trip. We live near a few, I will drive by the others just to get to Battleground for Sapporo's.

4
★★★★☆

The hospitality is Japanese, their blunt, quick and to the point. I would go to Sapporo's any day over the other Japanese restaurants. For the money it is worth going. The amount of food and the quality of the food is unbelievable. I love being able to go and not have to wait forever to get a bite to eat or to be seated. Like others that are well known in the GSO area Sapporo's is the only Japanese that I will go to. It takes about 20 minutes to get there. To my family and I it is worth the trip. We live near a few, I will drive by the others just to get to Battleground for Sapporo's.

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This is our favorite Japanese restaurant. Every once in a while you get a cook that is sorta shy which does not make it as much fun but we have had very good luck. The food is delicious. We have never gotten something that we did not like. One time we did get rice that had not been fully cooked but that has not happened since. I love the pineapple dessert and the onion volcano that they have recently added. The steak and shrimp and chicken is always cooked to perfection. You can make reservations and almost always get the time that you want. We like to go with a group but have gone with as little as two people and had a wonderful time. The parking lot is shared with other businesses and can be sorta crowded but has easy access back to Battleground Avenue.

4
★★★★☆

This is our favorite Japanese restaurant. Every once in a while you get a cook that is sorta shy which does not make it as much fun but we have had very good luck. The food is delicious. We have never gotten something that we did not like. One time we did get rice that had not been fully cooked but that has not happened since. I love the pineapple dessert and the onion volcano that they have recently added. The steak and shrimp and chicken is always cooked to perfection. You can make reservations and almost always get the time that you want. We like to go with a group but have gone with as little as two people and had a wonderful time. The parking lot is shared with other businesses and can be sorta crowded but has easy access back to Battleground Avenue.

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Beware people, the treatment here may leave you infuriated. We arrived to a not too busy restaurant and were told the wait was 30 minutes. Sounded fine until well after an hour and 15-20 mins later. Finally our party of 6 was brought to a table that seated 11 with another party of 6. When the obvious seating issue became apparent, one of the members of the other party immediately started protesting that sure they mentioned that one of their party was a baby and needed a 6th chair while the older lady in the group also started whining that they made reservations and the "other" group needed to be seated elsewhere! The "manager" proceed to tell me they had to honor their reserved seating first. During the course of the ongoing discussion I had with the "manager" it became clear that she had no clue that these people had even made a reservation and even if they did, couldn't tell me when it was placed and for what time which would clearly have made a big difference in how anyone would have handled the situation. (Based on comments made by the other party, they should not have been seated before us and clearly planed on the infant sitting on the mothers lap...they clearly made a mistake) After repeated attempts to get the "manager" to discuss the situation, she would not listen and just continued to repeat that there's no problem and we'll seat you right away and don't worry we can adjust your bill. Another 10-15 minutes later after being unceremoniously yanked from our first table and sent back to stand with the waiting, we were finally seated. The Chief did a fine job serving/preparing the good food. However, good food is only part of the dining experience. The bill was not adjusted and we never saw or heard from the "manager" again. The adjusted bill was not the issue, I wasn't even paying for it. The issue is you don't mistreat customers and then not even acknowledge it. That leaves a bad taste in any ones mouth.

2
★★☆☆☆

Beware people, the treatment here may leave you infuriated. We arrived to a not too busy restaurant and were told the wait was 30 minutes. Sounded fine until well after an hour and 15-20 mins later. Finally our party of 6 was brought to a table that seated 11 with another party of 6. When the obvious seating issue became apparent, one of the members of the other party immediately started protesting that sure they mentioned that one of their party was a baby and needed a 6th chair while the older lady in the group also started whining that they made reservations and the "other" group needed to be seated elsewhere! The "manager" proceed to tell me they had to honor their reserved seating first. During the course of the ongoing discussion I had with the "manager" it became clear that she had no clue that these people had even made a reservation and even if they did, couldn't tell me when it was placed and for what time which would clearly have made a big difference in how anyone would have handled the situation. (Based on comments made by the other party, they should not have been seated before us and clearly planed on the infant sitting on the mothers lap...they clearly made a mistake) After repeated attempts to get the "manager" to discuss the situation, she would not listen and just continued to repeat that there's no problem and we'll seat you right away and don't worry we can adjust your bill. Another 10-15 minutes later after being unceremoniously yanked from our first table and sent back to stand with the waiting, we were finally seated. The Chief did a fine job serving/preparing the good food. However, good food is only part of the dining experience. The bill was not adjusted and we never saw or heard from the "manager" again. The adjusted bill was not the issue, I wasn't even paying for it. The issue is you don't mistreat customers and then not even acknowledge it. That leaves a bad taste in any ones mouth.

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0 out of 1 people found this review helpful.

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This restaurant is a lot of fun. You sit at a table that seats 8 people choose your dinner and then they come and cook it at the table. They cooks are always a lot of fun and know how to entertain while you eat. They serve everything in courses Soup, Salad, a couple shrimp, onions and zucchini, rice and then your meat (steak, shrimp, chicken etc). The food is great and you will not leave hungry. I always take enough leftovers home for a second meal. If your taking children with you they will have as much fun as the adults.

4
★★★★☆

This restaurant is a lot of fun. You sit at a table that seats 8 people choose your dinner and then they come and cook it at the table. They cooks are always a lot of fun and know how to entertain while you eat. They serve everything in courses Soup, Salad, a couple shrimp, onions and zucchini, rice and then your meat (steak, shrimp, chicken etc). The food is great and you will not leave hungry. I always take enough leftovers home for a second meal. If your taking children with you they will have as much fun as the adults.

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