Hanes Discount Furniture

★★★☆☆
36.0716 -80.3038
Map and Directions to Hanes Discount Furniture

336-760-4523

1602 S Stratford Rd

Winston Salem, NC

27103

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About Hanes Discount Furniture

Home & Garden

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Reviews 1 - 9 of 9.
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When a place of business acts as if you are bothering them when you come in to purchase something - you go elsewhere and never look back. You then tell others not to shop there so they can avoid the negative experience. Go elsewhere!

1
★☆☆☆☆

When a place of business acts as if you are bothering them when you come in to purchase something - you go elsewhere and never look back. You then tell others not to shop there so they can avoid the negative experience. Go elsewhere!

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.

I had a very similar situation. I walked in the store with my husband and two daughters to look for a bedroom suit for my daughter. We were greeted with "We close at 5." Apparently, they have plenty of business and didn't need mine or my 1,026 friends on Facebook business because I just discussed this poor customer service on my page. Curious as to what they would have done if I chose to continue shopping. I will not recommend this place to ANYONE and will actually deter people from this store.

1
★☆☆☆☆

I had a very similar situation. I walked in the store with my husband and two daughters to look for a bedroom suit for my daughter. We were greeted with "We close at 5." Apparently, they have plenty of business and didn't need mine or my 1,026 friends on Facebook business because I just discussed this poor customer service on my page. Curious as to what they would have done if I chose to continue shopping. I will not recommend this place to ANYONE and will actually deter people from this store.

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1 out of 1 people found this review helpful.

.

i walked in this customer free store today, after pulling in and Seeing one of the employees standing outside watching traffic. Immediately I was greeted by a female employee who informed me they closed at six as soon as she saw me. After she directed me to the restroom, because of her rude greeting, i decided this store would not get a cent of my money. As empty as the store was you would think they would be all over a customer not rushing one out of the door!

1
★☆☆☆☆

i walked in this customer free store today, after pulling in and Seeing one of the employees standing outside watching traffic. Immediately I was greeted by a female employee who informed me they closed at six as soon as she saw me. After she directed me to the restroom, because of her rude greeting, i decided this store would not get a cent of my money. As empty as the store was you would think they would be all over a customer not rushing one out of the door!

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2 out of 2 people found this review helpful.

.

I have purchased on at least 10 occasions from Hanes. Some of my friends have to and none of us have ever had a negative experience. The quality was always very good. The delivery men always took such care to not damage my house. I have been in retail sales for many years and all tho they may be a little old fashioned. That is what I like about them. Real people in modern times.

5
★★★★★

I have purchased on at least 10 occasions from Hanes. Some of my friends have to and none of us have ever had a negative experience. The quality was always very good. The delivery men always took such care to not damage my house. I have been in retail sales for many years and all tho they may be a little old fashioned. That is what I like about them. Real people in modern times.

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0 out of 1 people found this review helpful.

.

My wife and I purchased a mattress there in 2008. After on 6 months, the mattress was failing and they replaced it without question. After another 6 months, the new one was failing also. I, unfortunately, procrastinated in contacting them about the issue, but did so in late 2009. Mattress still under 2 years old and under warranty. After 4 months of failing to return phone calls and excuses like "the sales person from the mattress company is coming next week" I finally made contact with the maager Mr. Snow. When he answered the phone, I told him who I was and why I was calling, and he stated "No, we can't do anything about it." and hung up. I then contacted the mattress manufacturer who immediately said that they would repair of replace the mattress and that Hanes is no longer a distibutor for them.

I think this is very poor business practice and especially in times like these, you should at least be honest and make SOME attempt to help your customers. All those planning to do business with Hanes Discount Furniture in Winston Salem, NC BEWARE!

2
★★☆☆☆

My wife and I purchased a mattress there in 2008. After on 6 months, the mattress was failing and they replaced it without question. After another 6 months, the new one was failing also. I, unfortunately, procrastinated in contacting them about the issue, but did so in late 2009. Mattress still under 2 years old and under warranty. After 4 months of failing to return phone calls and excuses like "the sales person from the mattress company is coming next week" I finally made contact with the maager Mr. Snow. When he answered the phone, I told him who I was and why I was calling, and he stated "No, we can't do anything about it." and hung up. I then contacted the mattress manufacturer who immediately said that they would repair of replace the mattress and that Hanes is no longer a distibutor for them.

I think this is very poor business practice and especially in times like these, you should at least be honest and make SOME attempt to help your customers. All those planning to do business with Hanes Discount Furniture in Winston Salem, NC BEWARE!

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1 out of 1 people found this review helpful.

.

my wife and i have been purchasing furniture from hanes for years, as did my parents. We have never had a problem with any of the people that work there. We had a problem with a drawer and the store manager, wes i believe ordered us another one, the delivery people were very carefull not to touch the walls or doors when they brought in our couch.their new store is very nice and clean, I would recommend Hanes to our family and freinds.

5
★★★★★

my wife and i have been purchasing furniture from hanes for years, as did my parents. We have never had a problem with any of the people that work there. We had a problem with a drawer and the store manager, wes i believe ordered us another one, the delivery people were very carefull not to touch the walls or doors when they brought in our couch.their new store is very nice and clean, I would recommend Hanes to our family and freinds.

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0 out of 1 people found this review helpful.

.

I went in the store on oct. 25th 2009 about 2:30pm, we were the only people in the store.I know times are tight and sales all over are down , but after visiting the store I know why the store was empty. we looked at everything they had, the salesman (chuck) asked if we had found anything, I told him we had found something but it was too much, told him we wanted quality furniture on a big lot budget, his response was " yea, and they want ice water in hell" I was in shock that a salesman who makes his money from sales from customers would say that to a customer, so I left there and drove about 3 miles more and was happy to spend 1,978.00 at another furniture store. I have worked in retail for over 30 years and most in managment, and I may have wanted to say that, but knew better, believe me everybody I know will be told of the experience I had with hanes discount furniture and ( chuck), It would not surprise me to see "chuck" standing at the corner of straford and hanes mall blvd.holding a sign, GOING OUT OF BUSINESS, I think I would have to laugh, winston_salem does not need stores like this!

1
★☆☆☆☆

I went in the store on oct. 25th 2009 about 2:30pm, we were the only people in the store.I know times are tight and sales all over are down , but after visiting the store I know why the store was empty. we looked at everything they had, the salesman (chuck) asked if we had found anything, I told him we had found something but it was too much, told him we wanted quality furniture on a big lot budget, his response was " yea, and they want ice water in hell" I was in shock that a salesman who makes his money from sales from customers would say that to a customer, so I left there and drove about 3 miles more and was happy to spend 1,978.00 at another furniture store. I have worked in retail for over 30 years and most in managment, and I may have wanted to say that, but knew better, believe me everybody I know will be told of the experience I had with hanes discount furniture and ( chuck), It would not surprise me to see "chuck" standing at the corner of straford and hanes mall blvd.holding a sign, GOING OUT OF BUSINESS, I think I would have to laugh, winston_salem does not need stores like this!

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2 out of 2 people found this review helpful.

.

They have great prices. You have to buy the floor model though, they dont order, what you see is what you get. Its hit or miss with style and color, but if you can find something you like in the store, you will get a great deal.

3
★★★☆☆

They have great prices. You have to buy the floor model though, they dont order, what you see is what you get. Its hit or miss with style and color, but if you can find something you like in the store, you will get a great deal.

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0 out of 1 people found this review helpful.

.

They will beat any comparable serta mattress price, so why go anywhere else? Check the local sales and let them know and they will beat any advertised price. They have free local delivery and free removal of any old bedding. They are open seven days a week and accept most major credit cards. It doesn't look like much from outside, but it is wall to wall furniture inside! They are willing to make deals, so haggle your prices! You may come out ahead of the game!

4
★★★★☆

They will beat any comparable serta mattress price, so why go anywhere else? Check the local sales and let them know and they will beat any advertised price. They have free local delivery and free removal of any old bedding. They are open seven days a week and accept most major credit cards. It doesn't look like much from outside, but it is wall to wall furniture inside! They are willing to make deals, so haggle your prices! You may come out ahead of the game!

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0 out of 1 people found this review helpful.

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