Staples

★☆☆☆☆
M-F: 8:00am-9:00pm, Sat: 9:00am-9:00pm, Sun: 10:00am-6:00pm
  • 3064 Wake Forest Road Holly Park Shopping Center

    Raleigh, NC 27609

    Map & Directions
  • 919-334-4945

About Staples

Categories
  • Office Supplies
  • Office Furniture
  • Printing
  • Computer Repair Services
  • Consumer Electronics Stores
  • Wholesale Paper Products
  • Computer Hardware
  • School Supplies
  • Cell Phone Repair Shops
Hours
M-F 8am-9pm, Sa 9am-9pm, Su 10am-6pm
Phones
  • Fax (919-790-9304)
Products
  • acer netbooks
  • sharp projectors
  • compaq desktops
  • epson projectors
  • toshiba netbooks
  • toshiba laptops
  • dell laptops
  • dell monitors
  • lexmark printers
  • acer monitors
  • emachines monitors
  • canon printers
  • tomtom gps systems
  • dell desktops
  • epson scanners
  • hp laptops
  • compaq laptops
  • xerox scanners
  • hp desktops
  • epson printers
  • canon scanners
  • apple ipods
  • brother scanners
  • hp scanners
  • hp printers
  • hp netbooks
  • xerox printers
  • garmin gps systems
  • brother printers
  • magellan gps systems
  • iPad
  • Apple Products
Specialties
  • Toner, Printers, Printer Ink, Office Supplies, Office Furniture, Computers, Back To School Supplies
Brands
  • Amazon-Kindle
  • Avery
  • BIC
  • Dell
  • Expo
  • Intuit
  • HP
  • Logitech
  • Microsoft
  • Netgear
  • Paper Mate
  • Pentel
  • Pilot
  • Post It
  • Scotch
  • Sharpie
  • Seagate
  • Swingline
  • Symantec
  • Toshiba
  • Uniball
  • Western Digital
  • Apple
Services
  • Tech Support
  • Cell Phone Repair
  • Phone Repair Services
  • Water Repair Services

Communications & Utilities

Communications & Utilities
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Manager

Meet the Manager

    Tech Services
    Black Friday Deals 2015
    Category Featured Services 1
    Category Featured Services 2

    Setups & Installs

    Get your devices up and running

      Backup & Recovery

      Make sure your important files are safe before it's too late

        Support & Security

        Peace of mind for all of your devices

          Repairs & Upgrades

          We will keep your devices up and running
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            Write a Review
            .

            \tMy son got a horrible virus on his computer from Myspace. It was causing the computer the run very slowly and it had nonstop pop-ups. I was frustrated because when his computer is down he wants to use mine, and I need mine for work. I took it in to Staples TechDepot to have the virus removed and to have some updated virus protection installed. \t\n\tWhen I went into the store, I told the salesman what was going on and he said he'd take care of the problem. While I was talking to the salesman, he kept trying to persuade me to purchase additional services like optimization and insisted I buy additional memory otherwise I'd have big problems later down the road. I explained that its my sons computer, and that he doesn't use it for anything except music and social networking. He didn't need all the extra trinkets. He kept pushing the issue until I flat out told him if he didn't want to preform the services I asked for, and ONLY the services I asked for then I was taking my computer elsewhere. After that he was short with me and said the machine would be ready in tree days.\n\tI have never been so disappointed with customer service. If I go into Safeway to buy apples, nobody is going to pressure me into buying oranges as well. Three days later, I picked up the computer and the repairs were done, and I was charged $220 dollars. When I had gotten home I had found that the computer was running without any pop ups but still seemed to be extremely slow and not functioning like it had before it had been infected. I started doing some research on TechDepot and I found a company called Secure Remote Support and called them completely out of curiosity, and was floored to learn their rates were MUCH lower than those of TechDepot and they guarantee customer satisfaction or your money back. I asked them if they would diagnose the issues, which they did for free. They informed me that all of the infections weren't removed and that there were still traces of the major infection as well as many many others that were affecting the speed and over usability of the machine. I asked them to document all of this, as they did, and then hired them to repair the problem, which they did. They offered me a upsell, which was a promotional 'optimization,' I took it, and it did what they said it would do. The computer appears to be working better than when I first purchased it actually, so I'm quite pleased. I was able to take that documentation and fax it into the headquarters, and file with the BBB to get my money refunded from Tech Depot. Im a happy camper, the computer is one piece and secureremotesupport saved the day as far as i'm concerned. \n

            1
            ★★☆☆☆

            \tMy son got a horrible virus on his computer from Myspace. It was causing the computer the run very slowly and it had nonstop pop-ups. I was frustrated because when his computer is down he wants to use mine, and I need mine for work. I took it in to Staples TechDepot to have the virus removed and to have some updated virus protection installed. \t\n\tWhen I went into the store, I told the salesman what was going on and he said he'd take care of the problem. While I was talking to the salesman, he kept trying to persuade me to purchase additional services like optimization and insisted I buy additional memory otherwise I'd have big problems later down the road. I explained that its my sons computer, and that he doesn't use it for anything except music and social networking. He didn't need all the extra trinkets. He kept pushing the issue until I flat out told him if he didn't want to preform the services I asked for, and ONLY the services I asked for then I was taking my computer elsewhere. After that he was short with me and said the machine would be ready in tree days.\n\tI have never been so disappointed with customer service. If I go into Safeway to buy apples, nobody is going to pressure me into buying oranges as well. Three days later, I picked up the computer and the repairs were done, and I was charged $220 dollars. When I had gotten home I had found that the computer was running without any pop ups but still seemed to be extremely slow and not functioning like it had before it had been infected. I started doing some research on TechDepot and I found a company called Secure Remote Support and called them completely out of curiosity, and was floored to learn their rates were MUCH lower than those of TechDepot and they guarantee customer satisfaction or your money back. I asked them if they would diagnose the issues, which they did for free. They informed me that all of the infections weren't removed and that there were still traces of the major infection as well as many many others that were affecting the speed and over usability of the machine. I asked them to document all of this, as they did, and then hired them to repair the problem, which they did. They offered me a upsell, which was a promotional 'optimization,' I took it, and it did what they said it would do. The computer appears to be working better than when I first purchased it actually, so I'm quite pleased. I was able to take that documentation and fax it into the headquarters, and file with the BBB to get my money refunded from Tech Depot. Im a happy camper, the computer is one piece and secureremotesupport saved the day as far as i'm concerned. \n

            Pros: On time

            Cons: expensive

            .

            \r\n\r\nI took my laptop into Tech Depot to have a virus removed. \r\nSimple, right? \r\nThey had my computer for way longer than they needed it, they charged me 260$ and the ultimate result? \r\nI got my computer back just the same as Id taken it in, virus and all. \r\nNo apologies from the company, no refund, nothing. \r\nAfter reading up on reviews I found www.SecureRemoteSupport(dot)com and those guys really knew what they were doing and how to talk to a regular person so they understood. \r\nA couple hours after initally calling them my laptop was virus free and working wonderfully. \r\nThe best part? They only charged 80$. A FRACTION of what Tech Depot charged me for NO results. \r\nI know where my business is going from now on.

            0
            ★☆☆☆☆

            \r\n\r\nI took my laptop into Tech Depot to have a virus removed. \r\nSimple, right? \r\nThey had my computer for way longer than they needed it, they charged me 260$ and the ultimate result? \r\nI got my computer back just the same as Id taken it in, virus and all. \r\nNo apologies from the company, no refund, nothing. \r\nAfter reading up on reviews I found www.SecureRemoteSupport(dot)com and those guys really knew what they were doing and how to talk to a regular person so they understood. \r\nA couple hours after initally calling them my laptop was virus free and working wonderfully. \r\nThe best part? They only charged 80$. A FRACTION of what Tech Depot charged me for NO results. \r\nI know where my business is going from now on.

            Cons: Outrageous rates.

            .

            #

            0
            ★☆☆☆☆

            #

            Pros: FEW

            Cons: MISLEADING PRICE LABELS

            Message from Staples

            Staples is the world's largest office products company. We're committed to making it easy for our customers to buy a wide range of office supplies, technology, furniture, and business services. -- Staples. That was easy.

            More about Staples

            Amazon-Kindle, Avery, BIC, Dell, Expo, Intuit, HP, Logitech, Microsoft, Netgear, Paper Mate, Pentel, Pilot, Post It, Scotch, Sharpie, Seagate, Swingline, Symantec, Toshiba, Uniball, Western Digital

             

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