Triangle Tropical Fish

★★★★☆
  • 3600 N. Duke St. Ste 36

    Durham, NC 27704

    Map & Directions
  • 919-479-0088

Pets & Animals

Pets & Animals
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OMG...it took me hours to overcome the decrepit state of the dead betas in mason jars on the counter, and the oblivious woman behind the counter. There was a beautiful blue fish in a barren tank, hiding behind its filter pole with no where else to go. It was awful. I suggest that people stop shopping here to put their fish out of their misery. I'm sure they're cheap, but the condition of the life forms in the store will not make you feel good about your money savings, if you have any affinity for fish at all. If ever there was a time that a store's owners had lost their inspiration for retail, it's now and here. Just cut and retire, and stop the animal cruelty.

1
★☆☆☆☆

OMG...it took me hours to overcome the decrepit state of the dead betas in mason jars on the counter, and the oblivious woman behind the counter. There was a beautiful blue fish in a barren tank, hiding behind its filter pole with no where else to go. It was awful. I suggest that people stop shopping here to put their fish out of their misery. I'm sure they're cheap, but the condition of the life forms in the store will not make you feel good about your money savings, if you have any affinity for fish at all. If ever there was a time that a store's owners had lost their inspiration for retail, it's now and here. Just cut and retire, and stop the animal cruelty.

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I was searching for the Triangle Tropical Fish website online and came across this page. I'm really surprised to see some of these bad reviews, this shop is really neat.

The employees are very nice and helpful. They always tell me that if there's something I need or that I'm looking for, they'll order it. I haven't taken them up on it yet because I usually find cool stuff there I didn't even know existed.

I say if you've had a bad experience, give this place another try. If you've never been, you're in for a treat. And if you've had a good experience, then you know exactly what I'm talking about.

5
★★★★★

I was searching for the Triangle Tropical Fish website online and came across this page. I'm really surprised to see some of these bad reviews, this shop is really neat.

The employees are very nice and helpful. They always tell me that if there's something I need or that I'm looking for, they'll order it. I haven't taken them up on it yet because I usually find cool stuff there I didn't even know existed.

I say if you've had a bad experience, give this place another try. If you've never been, you're in for a treat. And if you've had a good experience, then you know exactly what I'm talking about.

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Triangle Tropical Fish is a great local fish store. They really do have the best prices on fish and supplies, often times even less than the national stores. Not only that, the owners and employees are friendly and helpful -- more so

3
★★★★★

Triangle Tropical Fish is a great local fish store. They really do have the best prices on fish and supplies, often times even less than the national stores. Not only that, the owners and employees are friendly and helpful -- more so

.

I have frequented this store about six times since I moved here from NY. Moving to NC I was afraid I wouldn't be able to find a
local store I was use to. WRONG! This store is FABULOUS! The freshwater fish and live plant selection is GREAT! Some of the previous reviews I have read are just NOT true. If you are a long time aquariest or new to the fish world, Triangle Tropical Fish is a Must see. Enjoy your fish experience!

5
★★★★★

I have frequented this store about six times since I moved here from NY. Moving to NC I was afraid I wouldn't be able to find a
local store I was use to. WRONG! This store is FABULOUS! The freshwater fish and live plant selection is GREAT! Some of the previous reviews I have read are just NOT true. If you are a long time aquariest or new to the fish world, Triangle Tropical Fish is a Must see. Enjoy your fish experience!

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.

To preface- I will mainly be speaking to the stores freshwater selection.

First, the good: This is the best freshwater fish store in the Durham area. In terms of fish, the store carries the usual suspects (tetras, danios, angelfish,

3
★★★★★

To preface- I will mainly be speaking to the stores freshwater selection.

First, the good: This is the best freshwater fish store in the Durham area. In terms of fish, the store carries the usual suspects (tetras, danios, angelfish,

.

So I'm new to the Durham area having relocated from Michigan and was looking to find some new LFS (local fish stores). Having read these reviews (although old) - I decided to make the trek to the other side of town. Wow was it a HUGE

3
★★★★★

So I'm new to the Durham area having relocated from Michigan and was looking to find some new LFS (local fish stores). Having read these reviews (although old) - I decided to make the trek to the other side of town. Wow was it a HUGE

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Before going to the store, we checked the website, said the store will be open until 7:00pm Friday.

Then, we called and the voicemail confirmed it will be open until 7:00pm on Friday.

We arrived at 6:10pm this Friday, it was closed already! But the sign on the door said it should be open until 7pm.

If you cannot keep your hours, please do not make it.

Change your hours on the website, in the voice mail and on the door!!!

If you made a promise, please keep it!

1
★☆☆☆☆

Before going to the store, we checked the website, said the store will be open until 7:00pm Friday.

Then, we called and the voicemail confirmed it will be open until 7:00pm on Friday.

We arrived at 6:10pm this Friday, it was closed already! But the sign on the door said it should be open until 7pm.

If you cannot keep your hours, please do not make it.

Change your hours on the website, in the voice mail and on the door!!!

If you made a promise, please keep it!

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.

Tried to go on a Friday at 6:45 pm, and a Monday at 5:30 pm, both times it was closed even though the sign on the door said it should be open until 7 pm. I called at 6 pm and got a voicemail, which again said the hours were until 7 pm. I emailed the address in their website, and the email bounced back to me. I tried to leave a comment in the comment section of their website, and it said I was not allowed to do so without a password. I guess they are out of business.

1
★☆☆☆☆

Tried to go on a Friday at 6:45 pm, and a Monday at 5:30 pm, both times it was closed even though the sign on the door said it should be open until 7 pm. I called at 6 pm and got a voicemail, which again said the hours were until 7 pm. I emailed the address in their website, and the email bounced back to me. I tried to leave a comment in the comment section of their website, and it said I was not allowed to do so without a password. I guess they are out of business.

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1 out of 1 people found this review helpful.

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I've done business with these guys for the last several years. When Fish Pros was still open they were 1 of the best two freshwater stores in the triangle. Now they are the best freshwater store in the triangle. Sure it is cramped, but this is a low margin business. Everything is well cared for. The staff are so knowledgeable that they will even tell you when they don't know. And unlike many stores, they always have a few different things that you won't commonly see elsewhere. They also have a great selection and pricing on frozen and live food. This is the only place I know locally that I can buy live black worms at. They also have live adult brine shrimp as well as various feeder fish and ghost shrimp. The tanks and equipments is often better priced than they are at the big box stores. Please help keep these guys in business. Our corner of the world will be quite lacking with out them.

5
★★★★★

I've done business with these guys for the last several years. When Fish Pros was still open they were 1 of the best two freshwater stores in the triangle. Now they are the best freshwater store in the triangle. Sure it is cramped, but this is a low margin business. Everything is well cared for. The staff are so knowledgeable that they will even tell you when they don't know. And unlike many stores, they always have a few different things that you won't commonly see elsewhere. They also have a great selection and pricing on frozen and live food. This is the only place I know locally that I can buy live black worms at. They also have live adult brine shrimp as well as various feeder fish and ghost shrimp. The tanks and equipments is often better priced than they are at the big box stores. Please help keep these guys in business. Our corner of the world will be quite lacking with out them.

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0 out of 1 people found this review helpful.

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This is the only store that has reasonable prices on dry goods in the Raleigh-Durham area. For this alone I am giving a 4 star rating I am not sure if economy is playing a role but I am seeing less inventory carried which is causing me to have to look for internet retailers... What a shame

Freshwater Livestock is usually below par compared to a quality store which durham lacks

4
★★★★☆

This is the only store that has reasonable prices on dry goods in the Raleigh-Durham area. For this alone I am giving a 4 star rating I am not sure if economy is playing a role but I am seeing less inventory carried which is causing me to have to look for internet retailers... What a shame

Freshwater Livestock is usually below par compared to a quality store which durham lacks

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We drove to Durham from Lee County to buy live rock and were glad we did. The salesperson was very helpful and provided us with just what we needed to get our new nano reef started. We have freshwater tanks but this is our first saltwater tank so the knowledgeable and courteous service was spot on.

5
★★★★★

We drove to Durham from Lee County to buy live rock and were glad we did. The salesperson was very helpful and provided us with just what we needed to get our new nano reef started. We have freshwater tanks but this is our first saltwater tank so the knowledgeable and courteous service was spot on.

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It was a bit of a drive to get to this store, but it was totally worth it! There was a good selection of both saltwater and tropical fish, including fish that I had not seen in chain pet stores. The man helping me (the owner, maybe?) was EXTREMELY helpful in considering the fish I had, telling me about what my choices were, and answering my innumerable questions. He even managed to diagnose why my frogs had been dying (yes, I had been starving them. Oops.).

Although the prices are a little more than what you'll find at a chain store, the service and quality makes it more than worth it--both the price, and the drive.

5
★★★★★

It was a bit of a drive to get to this store, but it was totally worth it! There was a good selection of both saltwater and tropical fish, including fish that I had not seen in chain pet stores. The man helping me (the owner, maybe?) was EXTREMELY helpful in considering the fish I had, telling me about what my choices were, and answering my innumerable questions. He even managed to diagnose why my frogs had been dying (yes, I had been starving them. Oops.).

Although the prices are a little more than what you'll find at a chain store, the service and quality makes it more than worth it--both the price, and the drive.

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Wow, I wish I had read some of the reviews before I bought anything from this store! I purchased a lighting system from them and it went to retun or perhaps exchange it for a different type and much to my suprise the owner tells me they do not have a return policy on this item, which was not told to me when purchasing this $200.00 item. Moreover, to add insult to injury I was met with a bad attitude from the owner no less. Needless to say buyer beware if you are a hobbyiest or just getting started stay away from this place.

1
★☆☆☆☆

Wow, I wish I had read some of the reviews before I bought anything from this store! I purchased a lighting system from them and it went to retun or perhaps exchange it for a different type and much to my suprise the owner tells me they do not have a return policy on this item, which was not told to me when purchasing this $200.00 item. Moreover, to add insult to injury I was met with a bad attitude from the owner no less. Needless to say buyer beware if you are a hobbyiest or just getting started stay away from this place.

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1 out of 1 people found this review helpful.

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First of all, no warranty on corals. Don't know if that is the custom in this business but given the prices charged, it's a real gamble. Place is dark and dingy. However, quality of fish,both freshwater and marine are top notch. Some of the staff need education. One chap only knows freshwater. Asked a question about a coral and he was clueless. Friendly enough, but there's limited help and they should be up to speed on what they sell.

1
★★★☆☆

First of all, no warranty on corals. Don't know if that is the custom in this business but given the prices charged, it's a real gamble. Place is dark and dingy. However, quality of fish,both freshwater and marine are top notch. Some of the staff need education. One chap only knows freshwater. Asked a question about a coral and he was clueless. Friendly enough, but there's limited help and they should be up to speed on what they sell.

Pros: Good selection

Cons: Staff knowledge level

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I've been doing business with Triangle Tropical Fish for many years. I'm disappointed to read the two very negative reviews - I suspect they don't provide both sides of the story, and they veer into inappropriate and personal attacks. My experiences have been very different. I have worked primarily with Jane and Sarah (owner and her daughter) and they have always been very knowledgeable, courteous, and fair. They have bent over backwards to help me when I needed assistance.

While I'm a frequent "internet shopper" I support this store because of their excellent service, nice selection, generally healthy stock, and fair prices. I keep many saltwater tanks, and have 30 years experience keeping saltwater fish. I have a lot of choices of where to spend my money, and Triangle Tropical Fish is one of my top choices. The best long-term survival of any fish I buy are those that come from Triangle Tropical Fish.

I realize not everyone may have had the same positive experience that I have, but personal attacks don't have any place in these reviews.

4
★★★★☆

I've been doing business with Triangle Tropical Fish for many years. I'm disappointed to read the two very negative reviews - I suspect they don't provide both sides of the story, and they veer into inappropriate and personal attacks. My experiences have been very different. I have worked primarily with Jane and Sarah (owner and her daughter) and they have always been very knowledgeable, courteous, and fair. They have bent over backwards to help me when I needed assistance.

While I'm a frequent "internet shopper" I support this store because of their excellent service, nice selection, generally healthy stock, and fair prices. I keep many saltwater tanks, and have 30 years experience keeping saltwater fish. I have a lot of choices of where to spend my money, and Triangle Tropical Fish is one of my top choices. The best long-term survival of any fish I buy are those that come from Triangle Tropical Fish.

I realize not everyone may have had the same positive experience that I have, but personal attacks don't have any place in these reviews.

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Although I have only owned freshwater fish, I believe this store is far superior to any other pet stores in the area. The giant pet stores (e.g., Pet5mart) will sell you fish that are almost guaranteed to die within a week. Triangle Tropical Fish has a great selection, and their employees are both friendly and knowledgeable.

4
★★★★☆

Although I have only owned freshwater fish, I believe this store is far superior to any other pet stores in the area. The giant pet stores (e.g., Pet5mart) will sell you fish that are almost guaranteed to die within a week. Triangle Tropical Fish has a great selection, and their employees are both friendly and knowledgeable.

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.

I would like to write a response to mikerr. I am the "employee" with which he speaks of. However he is untruthful in his writing. He purchased the AquaC Urchin Pro at an awesomely discounted price of 199.99, against my recommendation. I measured it for him to ensure that it would fit inside his sump, he said he thought it would. I recommended a different protein skimmer but told him that the AquaC had a good reputation. He decided, after looking online, that the AquaC was the skimmer for him. Now, he should have measured his space before he tried to put it in his sump, that is not my fault and I will not be unjustly accused. At Triangle Tropical Fish we try to sell quality products at reasonable prices. How would someone feel if they purchased the protein skimmer he returned with water stains in it? I'm very sorry that he is so angry but this is not my fault. He also did not want to "exchange" for anything else, he just wanted his money back. I would not punish another customer for his mistakes. We are more than happy to take returns on items that are in the same condition that they are sold in.

2
★★★★★

I would like to write a response to mikerr. I am the "employee" with which he speaks of. However he is untruthful in his writing. He purchased the AquaC Urchin Pro at an awesomely discounted price of 199.99, against my recommendation. I measured it for him to ensure that it would fit inside his sump, he said he thought it would. I recommended a different protein skimmer but told him that the AquaC had a good reputation. He decided, after looking online, that the AquaC was the skimmer for him. Now, he should have measured his space before he tried to put it in his sump, that is not my fault and I will not be unjustly accused. At Triangle Tropical Fish we try to sell quality products at reasonable prices. How would someone feel if they purchased the protein skimmer he returned with water stains in it? I'm very sorry that he is so angry but this is not my fault. He also did not want to "exchange" for anything else, he just wanted his money back. I would not punish another customer for his mistakes. We are more than happy to take returns on items that are in the same condition that they are sold in.

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I recently went to Triangle Tropical Fish and had the worst experience. I highly suggest you choose another store to accomodate your aquarist needs. The older women that is the store owner has the worst ethics when it comes to doing business. I tried to return a $200+ protein skimmer two days after I bought it and was denied a full refund. I bought this skimmer only after consulting with one of the store employees who assured me that I could use it after I told them about my tank set up. I took the skimmer home and rinsed it (step one in the directions). When I got further down the instructions I was surprised to find out I couldn't use this skimmer at all. When I tried to return it, the store owner said that that I could only get a 75% refund because it was used. I told her I only rinsed it and never hooked it up. She reiterated, "it's used" I told her the only reason I bought this skimmer was because her employee assured me I could use it. She stated again, "It was used " and that 75% is all I would get back. I thought this to be ridiculous since I only rinsed it in water and that I bought it because they recommended it. I asked to see the refund policy. She stated, "I don't have to have one". At this point I was feed up and walked out. What is apparent is her acumen for business is below poor and she does not care for her customers. Triangle Tropical Fish has lost a new customer. All I wanted was a refund or the opportunity to swap out for a skimmer for one that would work with my set up. Save your self some money, time and fustration and go to a store that has employees that are knowledgeable about their products and value the customers.

0
★☆☆☆☆

I recently went to Triangle Tropical Fish and had the worst experience. I highly suggest you choose another store to accomodate your aquarist needs. The older women that is the store owner has the worst ethics when it comes to doing business. I tried to return a $200+ protein skimmer two days after I bought it and was denied a full refund. I bought this skimmer only after consulting with one of the store employees who assured me that I could use it after I told them about my tank set up. I took the skimmer home and rinsed it (step one in the directions). When I got further down the instructions I was surprised to find out I couldn't use this skimmer at all. When I tried to return it, the store owner said that that I could only get a 75% refund because it was used. I told her I only rinsed it and never hooked it up. She reiterated, "it's used" I told her the only reason I bought this skimmer was because her employee assured me I could use it. She stated again, "It was used " and that 75% is all I would get back. I thought this to be ridiculous since I only rinsed it in water and that I bought it because they recommended it. I asked to see the refund policy. She stated, "I don't have to have one". At this point I was feed up and walked out. What is apparent is her acumen for business is below poor and she does not care for her customers. Triangle Tropical Fish has lost a new customer. All I wanted was a refund or the opportunity to swap out for a skimmer for one that would work with my set up. Save your self some money, time and fustration and go to a store that has employees that are knowledgeable about their products and value the customers.

Pros: Not sure there are any

Cons: Business ethics are Horrendous

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Triangle Tropical Fish has all of your Fish tank needs. They are much cheaper than more of the other fish stores around. I have Chinese Koi Fish and did not realize why I had to change my tank water so often. The staff was so knowledgeable on every fish in the store that they explained to me the reason why. (They are in the Gold Fish Family) I had no clue. I didn't want gold fish for this very reason. Their fish have a guarantee for so many days after purchase. I love just seeing the variety of fish they offer. This store is a bit jammed packed and could use more walking space, but overall I would recommend this store.

5
★★★★★

Triangle Tropical Fish has all of your Fish tank needs. They are much cheaper than more of the other fish stores around. I have Chinese Koi Fish and did not realize why I had to change my tank water so often. The staff was so knowledgeable on every fish in the store that they explained to me the reason why. (They are in the Gold Fish Family) I had no clue. I didn't want gold fish for this very reason. Their fish have a guarantee for so many days after purchase. I love just seeing the variety of fish they offer. This store is a bit jammed packed and could use more walking space, but overall I would recommend this store.

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1 out of 1 people found this review helpful.

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We have kept wet critters for 41 years. drove 45 minutes from north Chatham county to visit this fish store - well worth the trip! they have the cleanest fish tanks we've seen in an established store. The fish stock was mature and colorful and looked well fed, NOTHING like the ratty fish at the big-box stores. the store is small but stuffed with goodies. excellent freshwater plants - bought a giant aponogeten ulvaceous with a bud ready to bloom, great price. we bought 3 mid-size Turquoise Australian Rainbows with excellent blue color, full bellies, all active swimmers, also very good price. finally, we walked out with a Coralife Aqualight - 48 inches, with 2 compact florescent bulbs in, total of 130 watts, yowee zowee do my plants love it! fish look gorgeous with this light, too! the price for the light was less than the online discount pet stores charge when you add in the shipping. excellent buy! check this place out !

2
★★★★★

We have kept wet critters for 41 years. drove 45 minutes from north Chatham county to visit this fish store - well worth the trip! they have the cleanest fish tanks we've seen in an established store. The fish stock was mature and colorful and looked well fed, NOTHING like the ratty fish at the big-box stores. the store is small but stuffed with goodies. excellent freshwater plants - bought a giant aponogeten ulvaceous with a bud ready to bloom, great price. we bought 3 mid-size Turquoise Australian Rainbows with excellent blue color, full bellies, all active swimmers, also very good price. finally, we walked out with a Coralife Aqualight - 48 inches, with 2 compact florescent bulbs in, total of 130 watts, yowee zowee do my plants love it! fish look gorgeous with this light, too! the price for the light was less than the online discount pet stores charge when you add in the shipping. excellent buy! check this place out !

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This is by far the best fish store I have ever been in. They have a large selection of fish, corals, plants and products I've ever seen in a small family owned operation. The owners are almost always there and helpful. The rest of the staff are just as knowledgable. They have a great selection of fish foods, fresh, frozen or dried. I would never go elsewhere, I always get just what I need there at a good price.

2
★★★★★

This is by far the best fish store I have ever been in. They have a large selection of fish, corals, plants and products I've ever seen in a small family owned operation. The owners are almost always there and helpful. The rest of the staff are just as knowledgable. They have a great selection of fish foods, fresh, frozen or dried. I would never go elsewhere, I always get just what I need there at a good price.

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I have done business with this store for almost 20 years and have never regretted it. They have all of the down home charm of a family owned business with all of the experience of a large mega store. Their plants, fresh water fish, salt water fish and invertebrates are always in good health because they are hand picked by the owner from their distributor. They have top of the line food weather it be fresh, frozen or commercial brand. Their supplies are of the best quality. If they don?t have what you are looking for they are always willing to order it for you. They know their fish and always try to help the hobbyist learn and enjoy at the same time. An experience well worth the trip.

2
★★★★★

I have done business with this store for almost 20 years and have never regretted it. They have all of the down home charm of a family owned business with all of the experience of a large mega store. Their plants, fresh water fish, salt water fish and invertebrates are always in good health because they are hand picked by the owner from their distributor. They have top of the line food weather it be fresh, frozen or commercial brand. Their supplies are of the best quality. If they don?t have what you are looking for they are always willing to order it for you. They know their fish and always try to help the hobbyist learn and enjoy at the same time. An experience well worth the trip.

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They do not have a big seletion of corals, fish or live rock. They didnt have frozen or live foods. the employees were not friendlt but not mean either, just not helpful at all really. I would not travel back to Durham for that again

1
★★★☆☆

They do not have a big seletion of corals, fish or live rock. They didnt have frozen or live foods. the employees were not friendlt but not mean either, just not helpful at all really. I would not travel back to Durham for that again

Pros: None

Cons: None

 

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