Fun City Pools & Spas

★★★☆☆
  • 4635 E Independence Blvd

    Charlotte, NC 28212

    Map & Directions
  • 704-716-7727

3.0 2
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We shopped several places and most places kept spending more time tell us why we should not shop Fun City so we just had to go find out for ourselves. We found Forrest our sales person knew the most about spas and really help us understand on how to shop for a spa. We purchased one off their floor and they delivered it within two days. Even the delivery crew was outstanding and worked hard to get it up on our upper deck.
After all the bad things the competition had to say we are glad we went to find out for ourselves. Now we understand why they spent so much time talking about Fun City, because they are the best in Charlotte! Go find out for yourself, you will be glad you did. We are.

5
★★★★★

We shopped several places and most places kept spending more time tell us why we should not shop Fun City so we just had to go find out for ourselves. We found Forrest our sales person knew the most about spas and really help us understand on how to shop for a spa. We purchased one off their floor and they delivered it within two days. Even the delivery crew was outstanding and worked hard to get it up on our upper deck.
After all the bad things the competition had to say we are glad we went to find out for ourselves. Now we understand why they spent so much time talking about Fun City, because they are the best in Charlotte! Go find out for yourself, you will be glad you did. We are.

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I'd give them zero stars, but that's not an option. First, notice that they either have 1 or 5 stars. The 5 stars are employees-inside sales which is why they sound like advertisements.
I had multiple visits required for repairs and parts that rust on a spa. Numerous times they were unresponsive when I waited on repairs or parts. Would you ever imagine you would see rust after 1-2 months of ownership on spa parts? To date, I have had 4 problems in 15 months. I'm then told the manufacturer went out of business and no one is covering my warranty. Any expense is out of my pocket. The owner agreed to arrive at a resolution after discussing this with him only later to never return my calls or emails. When I would have been reasonable for a smaller exchange, now I want nothing to do with this spa. I just want out of this item now. Before you buy from them, I'll sell you mine which I paid over $11K when all was said and done! Check them out on the BBB and the "C-" rating will support many people's feelings below.

0
★☆☆☆☆

I'd give them zero stars, but that's not an option. First, notice that they either have 1 or 5 stars. The 5 stars are employees-inside sales which is why they sound like advertisements.
I had multiple visits required for repairs and parts that rust on a spa. Numerous times they were unresponsive when I waited on repairs or parts. Would you ever imagine you would see rust after 1-2 months of ownership on spa parts? To date, I have had 4 problems in 15 months. I'm then told the manufacturer went out of business and no one is covering my warranty. Any expense is out of my pocket. The owner agreed to arrive at a resolution after discussing this with him only later to never return my calls or emails. When I would have been reasonable for a smaller exchange, now I want nothing to do with this spa. I just want out of this item now. Before you buy from them, I'll sell you mine which I paid over $11K when all was said and done! Check them out on the BBB and the "C-" rating will support many people's feelings below.

 

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