Helm's Heating & Air Conditioning Inc.

★★★★☆
  • 1013 Technology Dr.

    Indian Trail, NC 28079

    Map & Directions
  • 704-821-6255

About Helm's Heating & Air Conditioning Inc.

Categories
  • Heating & Air Conditioning
  • Air Conditioning Contractors
  • Heating Contractors
Hours
M-Su 8am-5pm
Year Established
  • 1979
Keywords
  • air conditioning
  • heating
  • HVAC maintenance
  • indoor air quality

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Indian Trail:
Resultset_next

Empire Heating and Cooling

PO Box 454 Indian Trail, NC

Resultset_next

Nordic Air & Heat, LLC

PO Box 2405 Matthews, GA

4.0 3
Hi! Sign in to let us know how Helm's Heating & Air Conditioning Inc. was?
Write a Review
.

DO NOT USE HELMS!! \r
\r
So I bought a brand new townhome in March 2011 and the first winter in this new townhome the HVAC broke. So I called KB homes and they sent out Helms who installed the system. Took them over a week and five visits

3
★★★★★

DO NOT USE HELMS!! \r
\r
So I bought a brand new townhome in March 2011 and the first winter in this new townhome the HVAC broke. So I called KB homes and they sent out Helms who installed the system. Took them over a week and five visits

.

BEWARE! Don't go there! \n\nIn December 2012, I called Helms because my 12 mo.old Carrier heat pump was running constatntly. 2-5min off every 3-4 hrs in heating to 68o..now, in June: 2-4 min off per hr with A/C and I can't get my house temp below 76o! The techs have been out many, many times over the last 6 months, replacing several things. The whole unit should have been replaced after the first 8 service calls but they've played around for 6 months!!! Glad I bought the extended warrenty.\n\nSomething needs to be done. Its gone on too long. \n\nIts still short cycling but when I pressed for a replacement, they say, if it heats and cools, there's nothing wrong with my unit! Its not unusual for a unit to run up to 20 hours a day when its 35o! Talk about fuel effecient!!!! I don't like what it does to my Duke bills. Dreading July's bill already.\n\nThe only good thing I have to say is techs are always nice and polite. That doesn't negate the fact that they can't fix my unit.\n\nI have contacted Carrier. To date, 6/26/2012, I haven't heard from them.\n\nMy 11 y/o Trane, with holes in the coil, worked better than this new Carrier.\n\nI'm so sorry I ever bought a Carrier and equally sorry I ever dealt with Helm's.\n

0
★☆☆☆☆

BEWARE! Don't go there! \n\nIn December 2012, I called Helms because my 12 mo.old Carrier heat pump was running constatntly. 2-5min off every 3-4 hrs in heating to 68o..now, in June: 2-4 min off per hr with A/C and I can't get my house temp below 76o! The techs have been out many, many times over the last 6 months, replacing several things. The whole unit should have been replaced after the first 8 service calls but they've played around for 6 months!!! Glad I bought the extended warrenty.\n\nSomething needs to be done. Its gone on too long. \n\nIts still short cycling but when I pressed for a replacement, they say, if it heats and cools, there's nothing wrong with my unit! Its not unusual for a unit to run up to 20 hours a day when its 35o! Talk about fuel effecient!!!! I don't like what it does to my Duke bills. Dreading July's bill already.\n\nThe only good thing I have to say is techs are always nice and polite. That doesn't negate the fact that they can't fix my unit.\n\nI have contacted Carrier. To date, 6/26/2012, I haven't heard from them.\n\nMy 11 y/o Trane, with holes in the coil, worked better than this new Carrier.\n\nI'm so sorry I ever bought a Carrier and equally sorry I ever dealt with Helm's.\n

.

We've used Helms Heating & Air since we moved to Indian Trail 8 years ago and have always been extremely happy with their service. They always show up when they say they will and have reasonable prices and knowledgeable staff. I highly recommend them!

5
★★★★★

We've used Helms Heating & Air since we moved to Indian Trail 8 years ago and have always been extremely happy with their service. They always show up when they say they will and have reasonable prices and knowledgeable staff. I highly recommend them!

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Helm's Heating & Air Conditioning Inc., leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review