The Globetrotter Luggage & Gifts

★★★★☆
Specializing in all your luggage and travel needs since 1976!
  • 417 Daniels St

    Raleigh, NC 27605

    Cross street: Clark Avenue

    Map & Directions
  • 919-828-1226

About The Globetrotter Luggage & Gifts

Hours
Mon-Sat 10am-6pm Sun 12:30pm-4pm

Shopping

Shopping
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4.4 5
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While many people easily take time to express their anger at poor service, I am compelled to take the time to express appreciation for the above and beyond service I recently experienced with Joe and Globetrotter Luggage. I am heading out on a long international trip next week and am under tight time deadlines. Upon examination of my packing options, I found three luggage bags needed repair help. I took the bags into Globetrotters and they more than took care of the issues. They happily packed and shipped two very large and unwieldly Hartman's and only charged me a nominal shipping fee. Their connections to the manufacturers resulted in several considerations I could never have gotten on my own - Hartman fixed 10+yr old bags and drop shipped to my house. Without missing a beat, they then used their connections with High Sierra to get a replacement of a bag whose backplane was shattered. High Sierra dropped the ball a bit but Globetrotters kept after them and were able to get a free (!) bag drop shipped to me, this time very much against standard policy. Net-net, Globetrotters went above and beyond anything they had to do, all with no remuneration from me, with consistency, professionalism, and great results. In these times of substandard customer service at every turn, to experience true excellence from Globetrotters was rare and refreshing indeed. Well be back - count us as very impressed and satisfied!

5
★★★★★

While many people easily take time to express their anger at poor service, I am compelled to take the time to express appreciation for the above and beyond service I recently experienced with Joe and Globetrotter Luggage. I am heading out on a long international trip next week and am under tight time deadlines. Upon examination of my packing options, I found three luggage bags needed repair help. I took the bags into Globetrotters and they more than took care of the issues. They happily packed and shipped two very large and unwieldly Hartman's and only charged me a nominal shipping fee. Their connections to the manufacturers resulted in several considerations I could never have gotten on my own - Hartman fixed 10+yr old bags and drop shipped to my house. Without missing a beat, they then used their connections with High Sierra to get a replacement of a bag whose backplane was shattered. High Sierra dropped the ball a bit but Globetrotters kept after them and were able to get a free (!) bag drop shipped to me, this time very much against standard policy. Net-net, Globetrotters went above and beyond anything they had to do, all with no remuneration from me, with consistency, professionalism, and great results. In these times of substandard customer service at every turn, to experience true excellence from Globetrotters was rare and refreshing indeed. Well be back - count us as very impressed and satisfied!

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I needed a new set of luggage recently and was helped by Joe. He knew the merchandise inside and out. He pointed me in a specific direction after listening to my needs. I asked about some of the other lines he carried and he had good reasons as to why he suggested one over another for me. It was a great sales experience.

5
★★★★★

I needed a new set of luggage recently and was helped by Joe. He knew the merchandise inside and out. He pointed me in a specific direction after listening to my needs. I asked about some of the other lines he carried and he had good reasons as to why he suggested one over another for me. It was a great sales experience.

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If you are looking for something specific, this would be a good place to go to... as they have a lot of choice to select from. Staff is very friendly and helpful

4
★★★★☆

If you are looking for something specific, this would be a good place to go to... as they have a lot of choice to select from. Staff is very friendly and helpful

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If you are looking for a specialized piece of luggage, this is the place to go. They have a good selection and the staff is extremely helpful. There is also a large selection of Vera Bradley.

4
★★★★☆

If you are looking for a specialized piece of luggage, this is the place to go. They have a good selection and the staff is extremely helpful. There is also a large selection of Vera Bradley.

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I went here looking for a gift and for travel supplies and found exactly what I was looking for. The prices were good, the quality was exceptional, and the sales people were very helpful. They showed me a variety of options for the jewelry case I was looking for and they had lots of the luggage tags I needed in stock. They have an extensive selection of Vera Bradley as well as other unique leather goods. A fun place to shop.

4
★★★★☆

I went here looking for a gift and for travel supplies and found exactly what I was looking for. The prices were good, the quality was exceptional, and the sales people were very helpful. They showed me a variety of options for the jewelry case I was looking for and they had lots of the luggage tags I needed in stock. They have an extensive selection of Vera Bradley as well as other unique leather goods. A fun place to shop.

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