Complete Pet Care Animal Hospital at Falls Pointe

★★★★☆
  • 9500 Falls of Neuse Rd

    Raleigh, NC 27615

    Map & Directions
  • 919-841-4211

About Complete Pet Care Animal Hospital at Falls Pointe

Categories
  • Emergency Vets
  • Veterinarians
  • Pet Grooming
  • Animal Hospitals
  • Pet Services
  • Kennels
  • Pet Sitting
Hours
M-F 7:30am-5:30pm, Sa 8am-12pm, Su 1pm-5:30pm

Pets & Animals

Pets & Animals
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I took my yorkie, Colby to Falls Pointe (now Care First) Animal Hospital today for the first time, and I couldn't be happier with the service I received! He needed a dental, and he needed extractions also. We called this morning and made and appointment and they fit him in, no problem. Kim checked us in and was SUPER nice and very helpful! She was great with Colby, and he's not usually the best with new people. We called to check on him, and Paul was so upbeat and optimistic, it really put me at ease with the care he was getting. When we went to pick him up, Kim put us in and exam room, and gave us great directions on his care for the next week or two. Dr. DeLong even came in to check on us and tell us exactly what she did. I will NEVER take my dogs to another vet. I feel so blessed to have found Care First!

2
★★★★★

I took my yorkie, Colby to Falls Pointe (now Care First) Animal Hospital today for the first time, and I couldn't be happier with the service I received! He needed a dental, and he needed extractions also. We called this morning and made and appointment and they fit him in, no problem. Kim checked us in and was SUPER nice and very helpful! She was great with Colby, and he's not usually the best with new people. We called to check on him, and Paul was so upbeat and optimistic, it really put me at ease with the care he was getting. When we went to pick him up, Kim put us in and exam room, and gave us great directions on his care for the next week or two. Dr. DeLong even came in to check on us and tell us exactly what she did. I will NEVER take my dogs to another vet. I feel so blessed to have found Care First!

Pros: great staff, quality work

Cons: none!

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I am having lots of issues with my dog after he got vaccination at this vet. Trying to resolve this but it is taking a lot of time and money. Hope to get it straighten out soon.

0
★☆☆☆☆

I am having lots of issues with my dog after he got vaccination at this vet. Trying to resolve this but it is taking a lot of time and money. Hope to get it straighten out soon.

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I am not sure what vet the reviewer went to below, but it was certainly not Falls Pointe/Carefirst. This vet is superb, and they always provide excellent care. The staff is extra friendly. We have boarded our dogs here several times, and they always return to us happy and healthy. Which is not what I could say about other boarders in the area. I would recommend this vet to anyone.

5
★★★★★

I am not sure what vet the reviewer went to below, but it was certainly not Falls Pointe/Carefirst. This vet is superb, and they always provide excellent care. The staff is extra friendly. We have boarded our dogs here several times, and they always return to us happy and healthy. Which is not what I could say about other boarders in the area. I would recommend this vet to anyone.

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Our dogs have been patients of Dr. Conley's for over 6 years now. A few years ago, we had a difficult situation with one of our pets. Dr. Conley was both comforting and matter-of-fact when it came to finding a solution for our dog's health. We have also used their boarding for many years. In fact, even though we now live across town, we still take our dogs to this practice!

4
★★★★☆

Our dogs have been patients of Dr. Conley's for over 6 years now. A few years ago, we had a difficult situation with one of our pets. Dr. Conley was both comforting and matter-of-fact when it came to finding a solution for our dog's health. We have also used their boarding for many years. In fact, even though we now live across town, we still take our dogs to this practice!

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We had just moved to the area and our Golden Retriever needed her annual checkup. Although they were able to give us a basic check-up and her annual shots - they treated us like we had been neglecting our dog. She needed her nails trimmed & had an unknown to us ear infection. They insisted on cutting her nails down to the quick and made everyone of them bleed. They explained that was the only way to trim them.

Although, our dog did need her nails trimmed, I don't that scaring her or causing her pain was the proper way to introduce her to the client and the staff.

They are one of the most expensive clinics that I have ever visited and we were quite disappointed with their treatment of our dog as well as our family.

1
★☆☆☆☆

We had just moved to the area and our Golden Retriever needed her annual checkup. Although they were able to give us a basic check-up and her annual shots - they treated us like we had been neglecting our dog. She needed her nails trimmed & had an unknown to us ear infection. They insisted on cutting her nails down to the quick and made everyone of them bleed. They explained that was the only way to trim them.

Although, our dog did need her nails trimmed, I don't that scaring her or causing her pain was the proper way to introduce her to the client and the staff.

They are one of the most expensive clinics that I have ever visited and we were quite disappointed with their treatment of our dog as well as our family.

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2 out of 2 people found this review helpful.

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It is a pleasure knowing my dog is being well cared for by knowledgeable animal lovers. Their practice has very reasonable prices. Waiting time is second to none.. Their facility is clean and pet/kid friendly as well!

2
★★★★★

It is a pleasure knowing my dog is being well cared for by knowledgeable animal lovers. Their practice has very reasonable prices. Waiting time is second to none.. Their facility is clean and pet/kid friendly as well!

Pros: Reasonable rates... I didn't feel like "money" or "immediate" payment were their top priority.. my dog was! HANDS DOWN!

Cons: not one!... they are true professionals

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We have two dogs, one of whom has several allergies. We had been to one other vet before Falls Pointe. The breakouts on the skin due to the allergies were not getting any better with the year-long treatment from the other vet. The other vet was a good distance from us so we decided to go with a vet closer to our home for the convenience of getting medication etc and also for a second opinion about the treatment of the allergies. We went with Falls Pointe. Our dog, after a year of treatment at Falls Pointe, is now free of breakouts! We truly didn't think we would ever see our dog with clear skin, but she is doing great and has been for the past 6 months. Dr. Conley has done a great job with our allergy dog. The staff & all the doctors are always genuinely friendly and helpful.

We also board our dogs at Falls Pointe for week long vacations and our dogs LOVE to go there! The place is extremely clean & they give the pets attention as if they were their own.

I HIGHLY recommend Falls Pointe to anyone!

5
★★★★★

We have two dogs, one of whom has several allergies. We had been to one other vet before Falls Pointe. The breakouts on the skin due to the allergies were not getting any better with the year-long treatment from the other vet. The other vet was a good distance from us so we decided to go with a vet closer to our home for the convenience of getting medication etc and also for a second opinion about the treatment of the allergies. We went with Falls Pointe. Our dog, after a year of treatment at Falls Pointe, is now free of breakouts! We truly didn't think we would ever see our dog with clear skin, but she is doing great and has been for the past 6 months. Dr. Conley has done a great job with our allergy dog. The staff & all the doctors are always genuinely friendly and helpful.

We also board our dogs at Falls Pointe for week long vacations and our dogs LOVE to go there! The place is extremely clean & they give the pets attention as if they were their own.

I HIGHLY recommend Falls Pointe to anyone!

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I would advise anybody that lives in North Raleigh, goes to see Dr. Jared. He is a great vet and cares a lot for his four legged patients.

Four paws for this vet, the staff and the absolutely clean facility.

2
★★★★★

I would advise anybody that lives in North Raleigh, goes to see Dr. Jared. He is a great vet and cares a lot for his four legged patients.

Four paws for this vet, the staff and the absolutely clean facility.

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I have been seeing Dr Jared since '01 when he was still at Glenwood...He is beyond amazing!! He is great at what he does with animals and people...his staff is top of the line as well but the thing that makes the difference is that they all CARE about the animals!! I imagine it's because they all love what they do so much that it is more than a job for them. I know for a fact that this man loves his job so much that even after his longest day at work he is still "on call" and has taken many phone calls at various hours and has met me and one of my babies back at work at 9:45pm on a Friday!! ALWAYS with a GREAT attitude, GENUINE concern, and a "good" joke/story to tell!!!!!!

2
★★★★★

I have been seeing Dr Jared since '01 when he was still at Glenwood...He is beyond amazing!! He is great at what he does with animals and people...his staff is top of the line as well but the thing that makes the difference is that they all CARE about the animals!! I imagine it's because they all love what they do so much that it is more than a job for them. I know for a fact that this man loves his job so much that even after his longest day at work he is still "on call" and has taken many phone calls at various hours and has met me and one of my babies back at work at 9:45pm on a Friday!! ALWAYS with a GREAT attitude, GENUINE concern, and a "good" joke/story to tell!!!!!!

Pros: clean always, great staff, great retail

Cons: not one

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We love the service and the vet Dr. Conley at Falls Pointe. We feel that they give great service to our wonderful animal conpanions. We felt that value didn't seem a priority to this clinic and required services seem excessive and are VERY expensive. If you don't mind paying top dollar for vet services, we would recommend Falls Pointe, but we feel that there are other vets in the area that are more reasonably priced and also look out for the best interest of the animals.

2
★★★★☆

We love the service and the vet Dr. Conley at Falls Pointe. We feel that they give great service to our wonderful animal conpanions. We felt that value didn't seem a priority to this clinic and required services seem excessive and are VERY expensive. If you don't mind paying top dollar for vet services, we would recommend Falls Pointe, but we feel that there are other vets in the area that are more reasonably priced and also look out for the best interest of the animals.

Pros: Nice staff, good vet, always available

Cons: way too pricey

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Jared Conley DVM, and the entire staff at Falls Pointe are exceptional. Theyve taken care of my two labs, my cat, and even my in-law's dog that I drove 15 hours from Chicago to bring to him. If that doesn't say that he's great, I don't know what does. He has an incredible knowledge, and a great "bedside manner". If anthing is wrong with your pet, you owe it to them to visit Jared Conley. I've been through Cancer and Car Accidents with the team at Falls Pointe, and I would bring my pets here even if I lived 100 miles away! One conversation with him is all it will take to convince you of all the things I already know.

2
★★★★★

Jared Conley DVM, and the entire staff at Falls Pointe are exceptional. Theyve taken care of my two labs, my cat, and even my in-law's dog that I drove 15 hours from Chicago to bring to him. If that doesn't say that he's great, I don't know what does. He has an incredible knowledge, and a great "bedside manner". If anthing is wrong with your pet, you owe it to them to visit Jared Conley. I've been through Cancer and Car Accidents with the team at Falls Pointe, and I would bring my pets here even if I lived 100 miles away! One conversation with him is all it will take to convince you of all the things I already know.

Pros: Caring Dr., Knowledgeable, Approachable

Cons: There's only one, Human cloning illegal, Does not treat humans

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The Vets are careing knowlegable and proficient, the staff has a bright, chipper can-do attitude. Although thier N Raleigh location is somewhat inconvenient for me to reach, (just off the 540 exit @ Falls of the Neuse Rd), I would not consider takeing my animals anywhere else.

2
★★★★★

The Vets are careing knowlegable and proficient, the staff has a bright, chipper can-do attitude. Although thier N Raleigh location is somewhat inconvenient for me to reach, (just off the 540 exit @ Falls of the Neuse Rd), I would not consider takeing my animals anywhere else.

Pros: careing, expertise, attitude

Cons: location

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They are one of GREATest place, we have taken our pets too, although they are a little high on the price but for what they do and how they do it s well worth the price, they are very friendly and answer all your questions and they also tend to the pest as fast as possable, just over all a great and lovley place, also where they animals are kept is VERY clean,

5
★★★★★

They are one of GREATest place, we have taken our pets too, although they are a little high on the price but for what they do and how they do it s well worth the price, they are very friendly and answer all your questions and they also tend to the pest as fast as possable, just over all a great and lovley place, also where they animals are kept is VERY clean,

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1 out of 1 people found this review helpful.

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Dr. Conley is a great vet and always treats our dog like his own; giving special care, attention, love and concern. I highly recommend this office as they have helped us deal with many issues with our lab puppy.

2
★★★★★

Dr. Conley is a great vet and always treats our dog like his own; giving special care, attention, love and concern. I highly recommend this office as they have helped us deal with many issues with our lab puppy.

Pros: Clean, Great Doctor

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