Coffey Furniture

★★★☆☆
  • 4453 Hickory Blvd

    Granite Falls, NC 28630

    Map & Directions
  • 828-396-2900

About Coffey Furniture

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2.5 2
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I called Coffey Furniture on Thursday morning, July 5th to inquire about repair of my La-Z-Boy reclining love seat and spoke with Cindy. They are listed online as a dealer for La-Z-Boy. She told me I needed to speak with Donald but he was in the other building so she would ask him to return my call. She took my name, phone number and the model number of the recliner. I never received any return call so Friday afternoon, July 6th I called Coffey Furniture again and spoke with Rodney. I explained why I was calling and again I was told I need to speak with Donald. Rodney gave me a phone number for Donald, which I called but received no answer so left a message with my name, phone number, reason for calling and the recliner model number. I never received any response from Coffey furniture.
After I received no response from Coffey Furniture I called Hickory Park Furniture another La-Z-Boy dealer. Their receptionist connected me with the voice mail of the person I needed to talk with and I left a message. They returned my call and were very helpful with what I needed.
I don??t think I??ll recommend Coffey Furniture to anyone as they apparently don??t know anything about customer service.

1
★☆☆☆☆

I called Coffey Furniture on Thursday morning, July 5th to inquire about repair of my La-Z-Boy reclining love seat and spoke with Cindy. They are listed online as a dealer for La-Z-Boy. She told me I needed to speak with Donald but he was in the other building so she would ask him to return my call. She took my name, phone number and the model number of the recliner. I never received any return call so Friday afternoon, July 6th I called Coffey Furniture again and spoke with Rodney. I explained why I was calling and again I was told I need to speak with Donald. Rodney gave me a phone number for Donald, which I called but received no answer so left a message with my name, phone number, reason for calling and the recliner model number. I never received any response from Coffey furniture.
After I received no response from Coffey Furniture I called Hickory Park Furniture another La-Z-Boy dealer. Their receptionist connected me with the voice mail of the person I needed to talk with and I left a message. They returned my call and were very helpful with what I needed.
I don??t think I??ll recommend Coffey Furniture to anyone as they apparently don??t know anything about customer service.

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I have been here several times looking for furniture. They have a big selection and a lot of store space to cover. They have some really nice items and most things are a reasonable price.

4
★★★★☆

I have been here several times looking for furniture. They have a big selection and a lot of store space to cover. They have some really nice items and most things are a reasonable price.

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