Clay's Power Equipment

★★★☆☆
  • 2031 New Hope Church Rd

    Raleigh, NC 27604

    Map & Directions
  • 919-876-0921

Home & Garden

Home & Garden
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All I needed was a belt for my mower, but since I have no idea of the part number they were uninterested in trying to help, and instead refereed my to a competitor of theirs. I bet they wonder why so many people shop the internet instead

3
★★★★★

All I needed was a belt for my mower, but since I have no idea of the part number they were uninterested in trying to help, and instead refereed my to a competitor of theirs. I bet they wonder why so many people shop the internet instead

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The first time I bought here I wasn't a fan but as got to know the folks that work there I began to change my mind as I've been treated really well by both Sales & especially service. I do admit their prices on some items are high but as a business owner I realize you have to make a profit to stay in business. All in all I recommend them!

2
★★★★☆

The first time I bought here I wasn't a fan but as got to know the folks that work there I began to change my mind as I've been treated really well by both Sales & especially service. I do admit their prices on some items are high but as a business owner I realize you have to make a profit to stay in business. All in all I recommend them!

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Overprised, for sub-par service. I took my self pulling mower in to be worked on and they charged me $80 to sharpen the blade and change the oil and filters. Then a few months later I called and asked if they had a part for it I needed and was going to change myself. They gave me a price that seemed high to me. I work near another shop so I called them and they had it for almost half the price. I can't afford to shop here. Too rich for me.

1
★☆☆☆☆

Overprised, for sub-par service. I took my self pulling mower in to be worked on and they charged me $80 to sharpen the blade and change the oil and filters. Then a few months later I called and asked if they had a part for it I needed and was going to change myself. They gave me a price that seemed high to me. I work near another shop so I called them and they had it for almost half the price. I can't afford to shop here. Too rich for me.

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Every part for an add on or repair in this store is marked up way too much so shop elsewhere...Service department is top notch. The owner however can be pretty rude and doesn't know how to handle an upset customer like myself.

2
★★☆☆☆

Every part for an add on or repair in this store is marked up way too much so shop elsewhere...Service department is top notch. The owner however can be pretty rude and doesn't know how to handle an upset customer like myself.

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.

They have been working on my lawn mowers for 8 years and they are the friendlist and most efficent to work with. The pull on my lawn mower broke and I took it in and the worked me in to help me out, that is what I call 5 star service!!!

2
★★★★★

They have been working on my lawn mowers for 8 years and they are the friendlist and most efficent to work with. The pull on my lawn mower broke and I took it in and the worked me in to help me out, that is what I call 5 star service!!!

Pros: Very professional

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I have worked there, we try to be honest in all we do. The reason a bill may come in just below budget is that we will reduce prices if we have gone over. It is not the customer's fault and we try to respect that. As far as deposits, If NO work is performed, we do return the deposit. Once work has started, we have to pay our technicians for their time. I feel the 2 negative reviews are people that have chosen to vent rather than reason. We will do our best.

5
★★★★★

I have worked there, we try to be honest in all we do. The reason a bill may come in just below budget is that we will reduce prices if we have gone over. It is not the customer's fault and we try to respect that. As far as deposits, If NO work is performed, we do return the deposit. Once work has started, we have to pay our technicians for their time. I feel the 2 negative reviews are people that have chosen to vent rather than reason. We will do our best.

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This is a locally owned shop! They rent and fix equipment. The repair prices are very reasonable. We have rented a lot from them and they always help with loading and unloading. If you have any lawn question, they are happy to lend their expertise.

5
★★★★★

This is a locally owned shop! They rent and fix equipment. The repair prices are very reasonable. We have rented a lot from them and they always help with loading and unloading. If you have any lawn question, they are happy to lend their expertise.

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We brought our lawnmower here to be repaired and called back on the same day to tell them not to fix it. It was going to be cheaper to buy a new one. We were charged $60 for them to do nothing and they refused to refund our money since we didn't buy our new mower from them. I do not recommend this company AT ALL! Make sure you know what they are charging you for before you agree to anything.

0
★☆☆☆☆

We brought our lawnmower here to be repaired and called back on the same day to tell them not to fix it. It was going to be cheaper to buy a new one. We were charged $60 for them to do nothing and they refused to refund our money since we didn't buy our new mower from them. I do not recommend this company AT ALL! Make sure you know what they are charging you for before you agree to anything.

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Buyer beware. They ordered the wrong part for my Toro self-propelled mulcher. The throttle cable was broken. And in a twist of irony, when I said 'Call if it comes to over $100.' - the final bill was $99.36.\r
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Repairing your lawnmower is of a lower priority than trying to sell you a new one. It was a frustrating experience. I won't deal with this business in the future.

0
★☆☆☆☆

Buyer beware. They ordered the wrong part for my Toro self-propelled mulcher. The throttle cable was broken. And in a twist of irony, when I said 'Call if it comes to over $100.' - the final bill was $99.36.\r
\r
Repairing your lawnmower is of a lower priority than trying to sell you a new one. It was a frustrating experience. I won't deal with this business in the future.

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