White-Wall Auto Repair

★★★★★
  • 3300 Hillsborough St

    Raleigh, NC 27607

    Map & Directions
  • 919-832-5239

About White-Wall Auto Repair

Automotive

Automotive
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Went there recently and received great service and they were quick to fix my car. Will continue to go back. They didn't try to fix more than what was really wrong with my car which was greatly appreciated.

3
★★★★★

Went there recently and received great service and they were quick to fix my car. Will continue to go back. They didn't try to fix more than what was really wrong with my car which was greatly appreciated.

.

I've been taking my cars to Jimmy, and now he and his son, Nathan for at least 15 years. They only do the work that is necessary and if something is not necessary, they will tell you. I have seen that they try to keep your costs down as

3
★★★★★

I've been taking my cars to Jimmy, and now he and his son, Nathan for at least 15 years. They only do the work that is necessary and if something is not necessary, they will tell you. I have seen that they try to keep your costs down as

.

Honest and trustworthy! What I suspected was a bad alternator and dead battery turned out to be some loose wiring under the hood. This was more complicated than it sounds. That saved alot of money. They had the correct diagnosis and

3
★★★★★

Honest and trustworthy! What I suspected was a bad alternator and dead battery turned out to be some loose wiring under the hood. This was more complicated than it sounds. That saved alot of money. They had the correct diagnosis and

.

I would HIGHLY recommend this place. I had to chase a coolant leak for months. After replacing a water pump, thermostat and was still having coolant running out and leaking into the drivers side of the car one mechanic finally told me it

3
★★★★★

I would HIGHLY recommend this place. I had to chase a coolant leak for months. After replacing a water pump, thermostat and was still having coolant running out and leaking into the drivers side of the car one mechanic finally told me it

.

I was referred to this place by a friend, who recently recanted the positive things he had to say about this place.

I came in for a simple problem regarding my brakes. I went to see a particular mechanic at this place who shall remain

3
★★★★★

I was referred to this place by a friend, who recently recanted the positive things he had to say about this place.

I came in for a simple problem regarding my brakes. I went to see a particular mechanic at this place who shall remain

.

Today - tranny fluid pouring out I roll in there at 4pm on a Friday - by 530 they fixed me up.

Try that for service ANYWHERE else!

For 10 years I've been going here, and they've never disappointed me. They learn your name, and treat you like they care.

Thanks again, Guys!

2
★★★★★

Today - tranny fluid pouring out I roll in there at 4pm on a Friday - by 530 they fixed me up.

Try that for service ANYWHERE else!

For 10 years I've been going here, and they've never disappointed me. They learn your name, and treat you like they care.

Thanks again, Guys!

Pros: I'll say it again - fast friendly and honest

Cons: if your car is broken - you're not happy

.

I have been going to these guys since I moved here in 2004. There have been occasions when most other mechanics and dealerships would have taken me to the cleaners but, the mechanics at White-Wall are honest, dilligent and prudent. I have gotten to know Jimmy (the owner) and Roger (my mechanic). They take the time to explain what is going on with my car, give me pretty accurate quotes, get the job done in a reasonable amount of time and get the job done right. Even for a fluid change or tune up, they do a SUPER job at a great price. They inspect my car as well. If you get your vehicle worked on at White-Wall you will walk out a happy camper. Roger is friendly and is down right caring about my needs and that of my car. You will not get nickeled and dimed and they will certainly not tell you that your car needs something it doesn't. Over all, I have been very happy with the service I get from White-Wall. It is so hard to find a mechanic you can trust. These guys are trustworthy.

2
★★★★★

I have been going to these guys since I moved here in 2004. There have been occasions when most other mechanics and dealerships would have taken me to the cleaners but, the mechanics at White-Wall are honest, dilligent and prudent. I have gotten to know Jimmy (the owner) and Roger (my mechanic). They take the time to explain what is going on with my car, give me pretty accurate quotes, get the job done in a reasonable amount of time and get the job done right. Even for a fluid change or tune up, they do a SUPER job at a great price. They inspect my car as well. If you get your vehicle worked on at White-Wall you will walk out a happy camper. Roger is friendly and is down right caring about my needs and that of my car. You will not get nickeled and dimed and they will certainly not tell you that your car needs something it doesn't. Over all, I have been very happy with the service I get from White-Wall. It is so hard to find a mechanic you can trust. These guys are trustworthy.

Pros: Trustworthy, in time, reliable and inexpensive

Cons: Not in North Raleigh

.

My wife used the shop 5-9 times for small repairs and the state inspections since the owner is very friendly and the shop has convenient location. Last time my wife took the car to the shop for tire balancing. Jimmy called and suggested to perform the brake work. I refused since a bit paranoid on this. Doing the brake work two days after I discovered that all the lug nuts are over tightened beyond specified torque and FOUR of them had stripped tread. Jummy, when confronted with the problem went into denial and kept repeating that the wheel studs had the treat stripped before he did the job.
This suggested to me three things (1) he has an ability to screw the nut on the bolt with a damaged tread; (2) he used defective bolts and nuts to secure the wheel without the owner consent (3) urge wife to change the shop. Unfortunately, this was not a single incident and I had similar small problems with this shop before with a different car

1
★★☆☆☆

My wife used the shop 5-9 times for small repairs and the state inspections since the owner is very friendly and the shop has convenient location. Last time my wife took the car to the shop for tire balancing. Jimmy called and suggested to perform the brake work. I refused since a bit paranoid on this. Doing the brake work two days after I discovered that all the lug nuts are over tightened beyond specified torque and FOUR of them had stripped tread. Jummy, when confronted with the problem went into denial and kept repeating that the wheel studs had the treat stripped before he did the job.
This suggested to me three things (1) he has an ability to screw the nut on the bolt with a damaged tread; (2) he used defective bolts and nuts to secure the wheel without the owner consent (3) urge wife to change the shop. Unfortunately, this was not a single incident and I had similar small problems with this shop before with a different car

Pros: Great location

Cons: Low quality, cannot fix own mistakes

.

I was a customer of WW for years. Up until recently, they provided stellar service. My only peeve was that they never called you with information even when they always said they would.

Now, I will never go back there. I brought the car there for the 100k mile service. We asked them to replace all belts, hoses, plugs and wires, everything that would normally be replaced by now as nothing had been replaced up until then. We paid them almost $800 and were sent on our way, at peace knowing we wouldn't be facing breaking down on the side of the road with a broken belt or anything.

First, there was an oily shop rag left sitting on top of the engine. Someone was very inattentive. Two months later, my timing belt went on I-40. After arguing with the owner that this was supposed to be done 2 months prior, they fixed it. And, admittedly, the owner was saying he would give us a "really great deal" on it, basically only charging us for the part (since they didn't charge us for it before).

When we went to pick up the car with its new timing belt, the owner said something was messed up with the computer in the car, because the engine fans weren't coming on so the car would shut off upon idling. He said there was nothing else they could do, and sent me on my way to a dealership to have them reflash the computer. He didn't charge us for any of the work, which, at the time, we thought was really big of him considering the circumstances.

The problem turned out to be that when they replaced the timing belt, they didn't set the timing correctly, so the dealership had to take the car back apart to fix that. On top of it, when WW was putting my engine back together, they managed to break one of my engine fans, so that needed to be replaced. So, the problem had nothing to do with the car's computer. It had everything to do with the worker's incompetence, which cost me $1400. Sadly, they've lost a customer and I will never recommend them to anyone again.

0
★☆☆☆☆

I was a customer of WW for years. Up until recently, they provided stellar service. My only peeve was that they never called you with information even when they always said they would.

Now, I will never go back there. I brought the car there for the 100k mile service. We asked them to replace all belts, hoses, plugs and wires, everything that would normally be replaced by now as nothing had been replaced up until then. We paid them almost $800 and were sent on our way, at peace knowing we wouldn't be facing breaking down on the side of the road with a broken belt or anything.

First, there was an oily shop rag left sitting on top of the engine. Someone was very inattentive. Two months later, my timing belt went on I-40. After arguing with the owner that this was supposed to be done 2 months prior, they fixed it. And, admittedly, the owner was saying he would give us a "really great deal" on it, basically only charging us for the part (since they didn't charge us for it before).

When we went to pick up the car with its new timing belt, the owner said something was messed up with the computer in the car, because the engine fans weren't coming on so the car would shut off upon idling. He said there was nothing else they could do, and sent me on my way to a dealership to have them reflash the computer. He didn't charge us for any of the work, which, at the time, we thought was really big of him considering the circumstances.

The problem turned out to be that when they replaced the timing belt, they didn't set the timing correctly, so the dealership had to take the car back apart to fix that. On top of it, when WW was putting my engine back together, they managed to break one of my engine fans, so that needed to be replaced. So, the problem had nothing to do with the car's computer. It had everything to do with the worker's incompetence, which cost me $1400. Sadly, they've lost a customer and I will never recommend them to anyone again.

.

I've been a customer for three years. The owner remembered my name after the first visit. The White-Wall crew seems to love their work and they have great attitude toward customers. I have a high comfort level with their diagnosis. They explain what is going on with the car so a layman can understand. They respect the customer's hard earned dollars and want to give the best value. btw, Cup-A-Joes (a college-esque coffee shop) is within walking distance as is Nice Price Books (a used book store) and the Readers Corner (another used book store), so if you are stuck until the car is fixed, you have cool places to spend your time!

2
★★★★★

I've been a customer for three years. The owner remembered my name after the first visit. The White-Wall crew seems to love their work and they have great attitude toward customers. I have a high comfort level with their diagnosis. They explain what is going on with the car so a layman can understand. They respect the customer's hard earned dollars and want to give the best value. btw, Cup-A-Joes (a college-esque coffee shop) is within walking distance as is Nice Price Books (a used book store) and the Readers Corner (another used book store), so if you are stuck until the car is fixed, you have cool places to spend your time!

.

If you are looking for a great auto shop, I highly recommend White Wall Auto. The staff is very nice and friendly. The service is great and the prices are unbeatable. I have been going to White Wall Auto for the past two years and I'll never take my car anywhere else as long as I live in Raleigh. They have made a life-time customer out of me.

2
★★★★★

If you are looking for a great auto shop, I highly recommend White Wall Auto. The staff is very nice and friendly. The service is great and the prices are unbeatable. I have been going to White Wall Auto for the past two years and I'll never take my car anywhere else as long as I live in Raleigh. They have made a life-time customer out of me.

.

great service from very knowledgeable and courteous mechanics. they are honest and take the time to explain the mysterious innards of your car. i love these guys. i want to bake them cookies.

2
★★★★★

great service from very knowledgeable and courteous mechanics. they are honest and take the time to explain the mysterious innards of your car. i love these guys. i want to bake them cookies.

 

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