Ruth's Chris Steak House

★★★★☆
  • 2010 Renaissance Park Place The Arboretum at Weston

    Cary, NC 27513

    Map & Directions
  • 919-677-0033

About Ruth's Chris Steak House

Categories
  • Restaurants
  • Traditional American Restaurants
  • Steakhouse Restaurants
  • Seafood Restaurants
  • Fine Dining
  • Catering Companies
Details
  • Carry Out
  • Cheap Eats
Hours
M-Th 4pm-10pm, F-Sa 4pm-11pm, Su 4pm-9pm
Special Offer
This Is How It's Done
Reservations
Make A Reservation
Emails
  • gmcary60@ruthschris.com

Food

Food
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McDonald's

4801 SW Cary Pky Cary, NC

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NC Culinary Ventures

2800 Renaissance Park Pl Cary, NC

4.0405 74
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Good steaks but waayyyy overpriced. Not worth it. go to Angus Barn instead. Meals there typically cost us $70pp for a 1-lb steak, salad, no potato or veggie and a beer/wine. Not worth it.

3
★★★★★

Good steaks but waayyyy overpriced. Not worth it. go to Angus Barn instead. Meals there typically cost us $70pp for a 1-lb steak, salad, no potato or veggie and a beer/wine. Not worth it.

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I like Ruth's Chris, but how did this turn up under Citysearch's "Cheap Eats" category? Cheap for whom?

3
★★★★★

I like Ruth's Chris, but how did this turn up under Citysearch's "Cheap Eats" category? Cheap for whom?

.

My husband and I absolutely LOVE eating here. It's our favorite date spot. Great location and food. I would recommend it to anyone.

3
★★★★★

My husband and I absolutely LOVE eating here. It's our favorite date spot. Great location and food. I would recommend it to anyone.

.

I'll keep this short and sweet..... Service was okay, I actually had to ask to have my water glass refilled twice after it sat empty for quite some time. We order filets and sauteed spinach and the spinach was so bland and boring with a

3
★★★★★

I'll keep this short and sweet..... Service was okay, I actually had to ask to have my water glass refilled twice after it sat empty for quite some time. We order filets and sauteed spinach and the spinach was so bland and boring with a

.

Issue 1: Food Poisoning/Management Attitude

We attended Ruth's Chris Steak House and within hours my girlfriend was extremely sick from presumed food poisoning (we contacted the family doctor after hours which is something I haven't done in quite some time). We don't eat out frequently and although the food and service in restaurant was excellent, I am giving a review of 1 star because of the response of the CEO regarding the experience.

We contacted the company the next day to alert them of the illness and they responded with a written letter apologizing and saying that since they received no other complaints and that they only serve the finest food, please dine with us again. Considering the reputation of this restaurant, I expected a different tone in the letter which basically suggested in many words that the restaurant was not at fault and will not even provide a free dinner or dessert! From the tone and words in the letter, I can only conclude that they either do not believe that the illness is related to the dining experience or that our business is not worth their attention.

Yes, their food *is* good, and the service in restaurant was excellent as others say, but out of principle I will not dine here and hope others at least consider how this attitude is not a desirable one coming from a fine dining establishment.

Issue 2: Mixed Drink Quality

We had gone over to the standing bar to get a few mixed drinks, the first drink I ordered for my girlfriend, they forgot and simply gave her what I ordered for myself. The second drink order was a cosmo that tasted like paint thinner. By this time we had 2 drinks that were not what my girlfriend wanted, overall not excellent. When they got the drinks right they were not bad, but there was quite a bit of trial and error there to get through it.

0
★☆☆☆☆

Issue 1: Food Poisoning/Management Attitude

We attended Ruth's Chris Steak House and within hours my girlfriend was extremely sick from presumed food poisoning (we contacted the family doctor after hours which is something I haven't done in quite some time). We don't eat out frequently and although the food and service in restaurant was excellent, I am giving a review of 1 star because of the response of the CEO regarding the experience.

We contacted the company the next day to alert them of the illness and they responded with a written letter apologizing and saying that since they received no other complaints and that they only serve the finest food, please dine with us again. Considering the reputation of this restaurant, I expected a different tone in the letter which basically suggested in many words that the restaurant was not at fault and will not even provide a free dinner or dessert! From the tone and words in the letter, I can only conclude that they either do not believe that the illness is related to the dining experience or that our business is not worth their attention.

Yes, their food *is* good, and the service in restaurant was excellent as others say, but out of principle I will not dine here and hope others at least consider how this attitude is not a desirable one coming from a fine dining establishment.

Issue 2: Mixed Drink Quality

We had gone over to the standing bar to get a few mixed drinks, the first drink I ordered for my girlfriend, they forgot and simply gave her what I ordered for myself. The second drink order was a cosmo that tasted like paint thinner. By this time we had 2 drinks that were not what my girlfriend wanted, overall not excellent. When they got the drinks right they were not bad, but there was quite a bit of trial and error there to get through it.

Pros: Polite Waitstaff

Cons: Food Poisoning, Mixed drinks were poor quality

.

Went to Ruth Chris for Mother's Day. It's been a couple of years since I last went and don't remember the prices being so out of line and the food was not as stellar as I remember. Paid $51 for a 6 oz filet that was comparable to any medium priced restaurant filet and a small, overcooked lobster tail. My wife had one cocktail ($14 martini). Dinner for wife and two kids with tip was $296. Service was okay (after we had to ask for bread). There were not many people there, I understand why. So many more better choices in the area.

0
★☆☆☆☆

Went to Ruth Chris for Mother's Day. It's been a couple of years since I last went and don't remember the prices being so out of line and the food was not as stellar as I remember. Paid $51 for a 6 oz filet that was comparable to any medium priced restaurant filet and a small, overcooked lobster tail. My wife had one cocktail ($14 martini). Dinner for wife and two kids with tip was $296. Service was okay (after we had to ask for bread). There were not many people there, I understand why. So many more better choices in the area.

Pros: Nice amosphere

Cons: Way overpriced

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Let me tell you, I don't know what they did to their mashed potatoes. But they were best mashed potatoes I've ever had! The lobster was to die for!

I didn't have the steak personally but my husband still raves about it.

The lighting and atomsphere was friendly and fast service. Everything was excellent!!! Althou, we didn't care much for the tight seating arrangements. But we really enjoyed the dinner.

2
★★★★☆

Let me tell you, I don't know what they did to their mashed potatoes. But they were best mashed potatoes I've ever had! The lobster was to die for!

I didn't have the steak personally but my husband still raves about it.

The lighting and atomsphere was friendly and fast service. Everything was excellent!!! Althou, we didn't care much for the tight seating arrangements. But we really enjoyed the dinner.

Pros: Just order the main lobster!

Cons: Seats were really close.

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best waiter ask for Charles.. he can make it happen in the food business.

2
★★★★★

best waiter ask for Charles.. he can make it happen in the food business.

Pros: fast service

Cons: ( NA )

.

This is the third time we have dined at Ruth's Chris in Cary. The last time was an absolute fiasco. This visit was better (did not have a smoke-filled room over the bar), but not by much. We went with a few friends after being told that they had a "new, lower-priced" menu.

I have to say that by mid-meal, we were put off enough to ask for the manager! I don't know if it was because we were dressed in casual, business attire or what...but our waiter was in a huge hurry to turn our table over!
Every was rushed through. We had our entrees for about four minutes before he was back, not to ask how everything was, but to ask for dessert orders!

The food was good, but no better than we could have eaten at Outback or other such locations. The service on the other hand, was rude and snobbish! I rated this with one star, because for the setting and the prices, the food and service should be nothing less that 5 Stars!

If you check the reviews, 22 out of 74 are three Stars or less....that is nothing to brag about!

0
★☆☆☆☆

This is the third time we have dined at Ruth's Chris in Cary. The last time was an absolute fiasco. This visit was better (did not have a smoke-filled room over the bar), but not by much. We went with a few friends after being told that they had a "new, lower-priced" menu.

I have to say that by mid-meal, we were put off enough to ask for the manager! I don't know if it was because we were dressed in casual, business attire or what...but our waiter was in a huge hurry to turn our table over!
Every was rushed through. We had our entrees for about four minutes before he was back, not to ask how everything was, but to ask for dessert orders!

The food was good, but no better than we could have eaten at Outback or other such locations. The service on the other hand, was rude and snobbish! I rated this with one star, because for the setting and the prices, the food and service should be nothing less that 5 Stars!

If you check the reviews, 22 out of 74 are three Stars or less....that is nothing to brag about!

.

You can comment on the fantastic food and the great wine list, but let's face it, this doesn't assure a good experience. It's all about the service. I took a friend to this Ruth Chris for a birthday. I had moderate expectations, and would have been happy with a good steak and decent bottle of wine.
I was blown away at the tremendous and fabulous experience we had there that evening. Our server, Joe, took care of us the way servers at fine restaurants did 30 years ago. He was knowledgeable, anticipated our needs, and was skilled at his trade.
Needless to say, I will be using this restaurant frequently.

2
★★★★★

You can comment on the fantastic food and the great wine list, but let's face it, this doesn't assure a good experience. It's all about the service. I took a friend to this Ruth Chris for a birthday. I had moderate expectations, and would have been happy with a good steak and decent bottle of wine.
I was blown away at the tremendous and fabulous experience we had there that evening. Our server, Joe, took care of us the way servers at fine restaurants did 30 years ago. He was knowledgeable, anticipated our needs, and was skilled at his trade.
Needless to say, I will be using this restaurant frequently.

Pros: There is not enough room here to describe the positive, but if I had to pick one, it would be service.

Cons: It is costly, but appropriately priced.

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I dined at Ruth's Chris about 2 weeks ago and fell in love with the place. Everyone was so gracious. My server was very knowledgeable and very much on point throughout the entire meal. The food was fantastic and the filet was melt in your mouth. The manager even stopped by on two separate occassions to check that all was as good as expected. I will definately revisit this location soon especially since the new menu includes salad, steak and dessert for 35 dollars. Definately an A plus on my list.

2
★★★★★

I dined at Ruth's Chris about 2 weeks ago and fell in love with the place. Everyone was so gracious. My server was very knowledgeable and very much on point throughout the entire meal. The food was fantastic and the filet was melt in your mouth. The manager even stopped by on two separate occassions to check that all was as good as expected. I will definately revisit this location soon especially since the new menu includes salad, steak and dessert for 35 dollars. Definately an A plus on my list.

Pros: Service and the food outstanding

Cons: none

.

Not excellent but by far better than Jimmy V''s. The steak is just average and crowded but is easy to find.

1
★★★☆☆

Not excellent but by far better than Jimmy V''s. The steak is just average and crowded but is easy to find.

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The atmosphere, food, and service is outstanding here. We often dine at Ruth's Chris and have been to many locations. This one is much better than the newer one in Raleigh.

2
★★★★★

The atmosphere, food, and service is outstanding here. We often dine at Ruth's Chris and have been to many locations. This one is much better than the newer one in Raleigh.

Pros: valet parking, great food, service, & ambience

Cons: none

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I ate here this summer one night with my husband and one afternoon with my friends. The service both times was exceptionally attentive. When my husband and I went, I had steak, which was tougher than I expected for such a high end place. I had chicken when I went with my friends, which was fine. I have eaten at other places with similar prices and enjoyed it more. One of my friends remarked that she enjoyed her steak more at Winston's. I did not experience anything remarkable about any of the food. We received a note in the mail from our server two months later inviting us back (my husband had completed a comment card to compliment his service). A nice touch, but not enough to make us spend that much money for average food. I would much prefer Angus Barn (better steaks) or Second Empire (more complex and enjoyable food) to Ruth's Chris.

1
★★★☆☆

I ate here this summer one night with my husband and one afternoon with my friends. The service both times was exceptionally attentive. When my husband and I went, I had steak, which was tougher than I expected for such a high end place. I had chicken when I went with my friends, which was fine. I have eaten at other places with similar prices and enjoyed it more. One of my friends remarked that she enjoyed her steak more at Winston's. I did not experience anything remarkable about any of the food. We received a note in the mail from our server two months later inviting us back (my husband had completed a comment card to compliment his service). A nice touch, but not enough to make us spend that much money for average food. I would much prefer Angus Barn (better steaks) or Second Empire (more complex and enjoyable food) to Ruth's Chris.

Pros: great service, lovely facility

Cons: food is just okay, not amazing

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My husband and I recently dined at the Ruth's Chris in Cary, and I tell you what, I have never had an experience like this in a resteraunt. The steak absolutely melted in my mouth. Cooked to perfection to say the least! The service was phenomenal! Our server 's name was Matt. I had never dined at a Ruth's Chris prior to this occasion. Matt made us feel so comfortable, and on top of that, had an irresistable sense of humor. His continuous smile let me know that we were in great hands. I highly recommend Ruth's Chris to anyone who wants to enjoy a special evening, where food and service are incomparable to any other resteraunt in the triangle!

2
★★★★★

My husband and I recently dined at the Ruth's Chris in Cary, and I tell you what, I have never had an experience like this in a resteraunt. The steak absolutely melted in my mouth. Cooked to perfection to say the least! The service was phenomenal! Our server 's name was Matt. I had never dined at a Ruth's Chris prior to this occasion. Matt made us feel so comfortable, and on top of that, had an irresistable sense of humor. His continuous smile let me know that we were in great hands. I highly recommend Ruth's Chris to anyone who wants to enjoy a special evening, where food and service are incomparable to any other resteraunt in the triangle!

Pros: best service ever! best steak ever!

Cons: n/a

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Lighting too dark, odd layout (we sat in the balcony area), slow service (yes we had reservations), my teeth were not sharp enough to chew through the beef. Got a nice letter from corporate HQ and played telephone tag with the local manager and I finally gave up. We will not make the mistake of going there again.

1
★★★☆☆

Lighting too dark, odd layout (we sat in the balcony area), slow service (yes we had reservations), my teeth were not sharp enough to chew through the beef. Got a nice letter from corporate HQ and played telephone tag with the local manager and I finally gave up. We will not make the mistake of going there again.

Pros: Free Valet Parking

Cons: The food quality and price

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We were invited to a seminar at this restaurant after never having tried it on our own due to the prices. I will admit it was the very best steak I have ever had and it didn't stop there. Their homemade cheese cake was to die for and the coffee was an outstanding compliment to it. While this will be a place I can only return for a very special occasion, I would highly recommend it.

2
★★★★☆

We were invited to a seminar at this restaurant after never having tried it on our own due to the prices. I will admit it was the very best steak I have ever had and it didn't stop there. Their homemade cheese cake was to die for and the coffee was an outstanding compliment to it. While this will be a place I can only return for a very special occasion, I would highly recommend it.

Pros: Delicious

Cons: Pricey

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The steaks were excellently prepared,but the service felt rushed and too snobish,I feel that these prices are rediculous,they should lower their prices to service the majority of hard working americans and not just for elitist in NC.

1
★★☆☆☆

The steaks were excellently prepared,but the service felt rushed and too snobish,I feel that these prices are rediculous,they should lower their prices to service the majority of hard working americans and not just for elitist in NC.

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My inlaws fiftieth wedding anniversary was this weekend. We decided to tale them and several family members to Ruth' Chris. Michele and Christy along with two young men took very good care of us. They were terrific! We were seated in an area that was draped off to provide our group an intimate and secluded feeling in the busy restaurant.The food was absolutely fantastic and exactly what we expected. Several in our group had never been so Christy explained the way the menu worked. My wife had the Tuna and let me tell you, I don't know what the other reviewer received but her's was flavorful and cooked exactly as she had asked. Expensive, yes but we got exactly what we paid for and then some. Thanks Ruth's Chris and your staff members for making this a memorable occasion.

2
★★★★★

My inlaws fiftieth wedding anniversary was this weekend. We decided to tale them and several family members to Ruth' Chris. Michele and Christy along with two young men took very good care of us. They were terrific! We were seated in an area that was draped off to provide our group an intimate and secluded feeling in the busy restaurant.The food was absolutely fantastic and exactly what we expected. Several in our group had never been so Christy explained the way the menu worked. My wife had the Tuna and let me tell you, I don't know what the other reviewer received but her's was flavorful and cooked exactly as she had asked. Expensive, yes but we got exactly what we paid for and then some. Thanks Ruth's Chris and your staff members for making this a memorable occasion.

Pros: Service was fantastic

Cons: none

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My fiance and I recently ate at Ruth Chris in Cary and were greatly disappointed. First, our salads were very boring -- salads we had recently at Bonefish Grill were much, much better and considerably less expensive. Next, our filets were overcooked -- we had ordered them medium well but there were no pink centers. In addition, they were extremely salty. I would have thought that an expensive restaurant that specialized in steaks would know how to cook one. Finally, our sides, while certainly large, consisted of watery mash potatoes and spinach.

I did take the time to write to the Ruth Chris management from their website to let them know of our experience. COO David Sadeghi wrote back to apologize but did not even include a free dessert coupon or anything to entice us back to Ruth Chris to try again.

Our dinner was about $120. I would suggest that your money would be far, far better spent at our favorite restaurant in the area, P.F. Changs. Ruth Chris is not a great value.

1
★★☆☆☆

My fiance and I recently ate at Ruth Chris in Cary and were greatly disappointed. First, our salads were very boring -- salads we had recently at Bonefish Grill were much, much better and considerably less expensive. Next, our filets were overcooked -- we had ordered them medium well but there were no pink centers. In addition, they were extremely salty. I would have thought that an expensive restaurant that specialized in steaks would know how to cook one. Finally, our sides, while certainly large, consisted of watery mash potatoes and spinach.

I did take the time to write to the Ruth Chris management from their website to let them know of our experience. COO David Sadeghi wrote back to apologize but did not even include a free dessert coupon or anything to entice us back to Ruth Chris to try again.

Our dinner was about $120. I would suggest that your money would be far, far better spent at our favorite restaurant in the area, P.F. Changs. Ruth Chris is not a great value.

Pros: Very attentive service

Cons: Poor value, food not well prepared

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I've been to Ruth's Christ before, but never have I had such a wonderful experience! My server was new, I think his name was Steve, and I was delighted with the perfect wine parring he chose for us! I will defiantly be requesting him again!

2
★★★★★

I've been to Ruth's Christ before, but never have I had such a wonderful experience! My server was new, I think his name was Steve, and I was delighted with the perfect wine parring he chose for us! I will defiantly be requesting him again!

Pros: extensive wine list

.

came here with a date who said the food was good. Seated promptly. Server was knowledgeable about menu and very friendly.I have been trying to eat healthy so I ordered the tuna. Big mistake. Tuna was dry with no flavor or sauce served with it. My date had steak and gave me a bite,which was very good-which I would have ordered it. Sides were not included. We ordered tomatoes and sweet potato pie as sides which were good. I can not believe that this place is so pricey and you get NOTHING with your course except a basket of bread. I did not ask what the bill was, but I know it was over a 100 bucks-and I was barely full. Meal we had the week before next door at Bonefish had flavor, a lot less pricey and I had leftovers.

1
★★★☆☆

came here with a date who said the food was good. Seated promptly. Server was knowledgeable about menu and very friendly.I have been trying to eat healthy so I ordered the tuna. Big mistake. Tuna was dry with no flavor or sauce served with it. My date had steak and gave me a bite,which was very good-which I would have ordered it. Sides were not included. We ordered tomatoes and sweet potato pie as sides which were good. I can not believe that this place is so pricey and you get NOTHING with your course except a basket of bread. I did not ask what the bill was, but I know it was over a 100 bucks-and I was barely full. Meal we had the week before next door at Bonefish had flavor, a lot less pricey and I had leftovers.

Pros: great service,our sides,wine,date's steak was delish

Cons: wayyy overpriced,my tuna was dry with no flavor

.

I have eaten at a number of Ruhts Chris restaurants and the food/menu is nearly identical. We always get the Fillet (sometimes we share the large one). Order the Bearnaise sauce for your steak. We love the broiled tomatoes, spinach, among other sides. The lettuce wedge and lobster bisque are great too. The service is always great and I have never felt "looked down" on by the staff because we sometimes share the steak or salad.

Of course the steak comes out piping hot and is so tender - where do they get their meat? While I would not call it a "kids" restaurant, my teenagers love the food as well. It is their first choice for celebrating good grades or Mom's birthday. It's great for just me and the wife too. Though everything is ala carte, the sides are meant to share. If you are not a "drinker" my wife and I have gotten out of their for less than $60 by sharing the large fillet (which they split in the kitchen).

Service is good and not slow.

2
★★★★★

I have eaten at a number of Ruhts Chris restaurants and the food/menu is nearly identical. We always get the Fillet (sometimes we share the large one). Order the Bearnaise sauce for your steak. We love the broiled tomatoes, spinach, among other sides. The lettuce wedge and lobster bisque are great too. The service is always great and I have never felt "looked down" on by the staff because we sometimes share the steak or salad.

Of course the steak comes out piping hot and is so tender - where do they get their meat? While I would not call it a "kids" restaurant, my teenagers love the food as well. It is their first choice for celebrating good grades or Mom's birthday. It's great for just me and the wife too. Though everything is ala carte, the sides are meant to share. If you are not a "drinker" my wife and I have gotten out of their for less than $60 by sharing the large fillet (which they split in the kitchen).

Service is good and not slow.

Pros: Best Steaks, Creamed Spinach, Great Service

Cons: It is not inexpensive

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I'll keep it short: WOW
The best steak anywhere. The service was excellent, though a bit slow. They are very expensive, but so is the experience.

2
★★★★★

I'll keep it short: WOW
The best steak anywhere. The service was excellent, though a bit slow. They are very expensive, but so is the experience.

Pros: the menu

Cons: slow service

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A party of +/- 40 of us went to Ruth's Chris. My husband's meal: great (except pricey). My meal: horrible! I ordered something that should have been a very simple request, filet mignon served medium rare. You would think an establishment of this caliber would provide me with my request. Instead I received a steak that was well done (to say the least). I was so upset that my steak was uneatable that I re-ordered the steak I requested in the first place. Needless to say, everyone was practically finishing up with their meals, enjoying desserts and coffee while I was just beginning to eat and enjoy mine. The second steak was good; I've had better and I've had worse. What really got under my skin is that the waiter had the nerve to box up the well done steak and give it to me as if to say, "Here is your free gift". Why on earth would he do that? Talk about no coothe. I mean if it wasn't good enough to eat while I was in your restaurant; then why would I bother taking it home? My husband convinced me to take the steak home - - our lab retriever enjoyed a pricey, overcooked piece of meat !This place will definitely not get anymore of my money!

1
★★★☆☆

A party of +/- 40 of us went to Ruth's Chris. My husband's meal: great (except pricey). My meal: horrible! I ordered something that should have been a very simple request, filet mignon served medium rare. You would think an establishment of this caliber would provide me with my request. Instead I received a steak that was well done (to say the least). I was so upset that my steak was uneatable that I re-ordered the steak I requested in the first place. Needless to say, everyone was practically finishing up with their meals, enjoying desserts and coffee while I was just beginning to eat and enjoy mine. The second steak was good; I've had better and I've had worse. What really got under my skin is that the waiter had the nerve to box up the well done steak and give it to me as if to say, "Here is your free gift". Why on earth would he do that? Talk about no coothe. I mean if it wasn't good enough to eat while I was in your restaurant; then why would I bother taking it home? My husband convinced me to take the steak home - - our lab retriever enjoyed a pricey, overcooked piece of meat !This place will definitely not get anymore of my money!

Pros: My dog ate it

Cons: I didn't

.

Wow.....what an experience. I can say it is not nearly as highly rated in my book as it comes across when you read the menu or think of the quality you would expect from a place with this sort of price. By far it is better to spend your money elsewhere that offers a specialty in steaks. Sadly we were not treated as we thought we should for the price we were paying. It seems that everything being a la carte made matters worse and the bill racked up, but yet we were still fairly ignored, and treated like we were at a lesser quality restaurant. I am not certain what is with all the hype. I can say the steak was good, but the attitude sort of created a lesser tasting steak. Sorry. Wish I could offer a better report....but I can't. Guess everyone has to try this place at least once.

1
★★★☆☆

Wow.....what an experience. I can say it is not nearly as highly rated in my book as it comes across when you read the menu or think of the quality you would expect from a place with this sort of price. By far it is better to spend your money elsewhere that offers a specialty in steaks. Sadly we were not treated as we thought we should for the price we were paying. It seems that everything being a la carte made matters worse and the bill racked up, but yet we were still fairly ignored, and treated like we were at a lesser quality restaurant. I am not certain what is with all the hype. I can say the steak was good, but the attitude sort of created a lesser tasting steak. Sorry. Wish I could offer a better report....but I can't. Guess everyone has to try this place at least once.

Pros: location

Cons: price, food

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Party of 7, the cost was over $500. French onion soup had burned toast in it, 3 of the steaks were full of fat and grizzle at $35+ for just 1 steak it should have been better. So dark had a hard time seeing, waiter kept pushing the wine and appetizers and not telling us the prices because they were not on the menu. Didn't ask about dinner until we were almost through then we told him. Mgr came out tried to say Ribeye's are fatty THEN they left part of one of our steaks that was to be wrapped to bring home on the bottom of a tray about 6 inches off the floor for more than 15 minutes while many people walked by it. NEVER AGAIN

1
★☆☆☆☆

Party of 7, the cost was over $500. French onion soup had burned toast in it, 3 of the steaks were full of fat and grizzle at $35+ for just 1 steak it should have been better. So dark had a hard time seeing, waiter kept pushing the wine and appetizers and not telling us the prices because they were not on the menu. Didn't ask about dinner until we were almost through then we told him. Mgr came out tried to say Ribeye's are fatty THEN they left part of one of our steaks that was to be wrapped to bring home on the bottom of a tray about 6 inches off the floor for more than 15 minutes while many people walked by it. NEVER AGAIN

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.

We were seated at the time we had reserved. The waiter was pushy and kept trying us to get glasses of wine while we decided on what bottle we wanted. The onion soup had burned toast in it, the ribeye steaks we real fatty. The left food to be brought home on the bottom of a tray for 15 minutes then tried to sneak it away to wrap. WAY over priced, quality was poor.

0
★☆☆☆☆

We were seated at the time we had reserved. The waiter was pushy and kept trying us to get glasses of wine while we decided on what bottle we wanted. The onion soup had burned toast in it, the ribeye steaks we real fatty. The left food to be brought home on the bottom of a tray for 15 minutes then tried to sneak it away to wrap. WAY over priced, quality was poor.

Pros: Free Matches

Cons: overpriced, food NOT worth the money, fatty steaks, burned toast in onion soup

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Crowded, loud, with an unfriendly staff and the WORST SERVICE IN TOWN. This is not upscale dining.

0
★☆☆☆☆

Crowded, loud, with an unfriendly staff and the WORST SERVICE IN TOWN. This is not upscale dining.

Cons: Unbelievably slow. Don't bother making reservations. You'll still have to wait.

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Fine dining should include excellent service. This restaurant misses the mark completely. We arrived on time for our 8PM reservation but had to wait 30 minutes to be seated. The curt hostess did not direct us to a bar or waiting area or even a chair. We found a bar on the 2nd floor, (the 1st floor bar was standing room only) where the bar tender yelled over our heads at a passing waiter that she was out of high ball glasses. We passed the time at the bar until we were seating at a table 8:30PM at which time I ordered a cup of hot tea and the waiter disappeared. At 8:45PM the manager appeared and we ordered drinks again along with our meal and asked where our waiter was. The manager took our orders and by 9PM I had a cup of tea. The meal finally arrived at 9:30PM (not delivered by our waiter). We asked to speak to the manager. I was too upset to eat. The waiter appeared around 9:45PM to ask why I wasn't eating. Since we were still waiting to speak to the manager, I said we were fine, trying to avoid a confrontation with him. The waiter needled me for more info saying he was "getting a bad vibe." His bullying did not help my mood. The manager arrived around 10PM wondering why we were upset. Besides the fact that it was 10PM on a Saturday night and I was trapped in hell, I explained that service was sub-par and there had been unacceptable waits at every step of the dining process. By now I had tears in my eyes and asked for the check, which he comped. This was my boyfriend's birthday. Please don't entrust any special occasion to Ruth's Chris. It is not fine dining. It is a Jack-in-the-Box with valet service. From the snotty hostess, to the screaming bartender, to the disappearing waiter, to the oblivious manager, Ruth's Chris in Cary, NC does not measure up.

0
★☆☆☆☆

Fine dining should include excellent service. This restaurant misses the mark completely. We arrived on time for our 8PM reservation but had to wait 30 minutes to be seated. The curt hostess did not direct us to a bar or waiting area or even a chair. We found a bar on the 2nd floor, (the 1st floor bar was standing room only) where the bar tender yelled over our heads at a passing waiter that she was out of high ball glasses. We passed the time at the bar until we were seating at a table 8:30PM at which time I ordered a cup of hot tea and the waiter disappeared. At 8:45PM the manager appeared and we ordered drinks again along with our meal and asked where our waiter was. The manager took our orders and by 9PM I had a cup of tea. The meal finally arrived at 9:30PM (not delivered by our waiter). We asked to speak to the manager. I was too upset to eat. The waiter appeared around 9:45PM to ask why I wasn't eating. Since we were still waiting to speak to the manager, I said we were fine, trying to avoid a confrontation with him. The waiter needled me for more info saying he was "getting a bad vibe." His bullying did not help my mood. The manager arrived around 10PM wondering why we were upset. Besides the fact that it was 10PM on a Saturday night and I was trapped in hell, I explained that service was sub-par and there had been unacceptable waits at every step of the dining process. By now I had tears in my eyes and asked for the check, which he comped. This was my boyfriend's birthday. Please don't entrust any special occasion to Ruth's Chris. It is not fine dining. It is a Jack-in-the-Box with valet service. From the snotty hostess, to the screaming bartender, to the disappearing waiter, to the oblivious manager, Ruth's Chris in Cary, NC does not measure up.

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I had never been to a Ruth's Chris Steak House before, and the experience was great. Our group was seated at a round table and then a moving curtain was pulled to cordone us and to create a private room atmosphere. I wasn't expecting that, so it was a neat first impression.

For an appetizer I sampled the seared tuna. It was really special with a great mustard-based sauce. The tuna was perfectly cooked. The lump crabmeat was also great. I had the sliced Onion and Tomato salad, and it was beautifully prepared. The T-Bone I ordered was extremely tender had a slight smoked flavor. You could have cut it with a spoon and the flavor insisted on a slow pace to maximize the enjoyment.

Overall I was very impressed with Ruth's Chris. It?s a big city chain, I suppose, so it doesn't necessarily represent the area by providing a sample of the area's indigenous food, but it is a great restaurant and I can't imagine many people being disappointed. I plan to return and try some of the more esoteric options.

2
★★★★★

I had never been to a Ruth's Chris Steak House before, and the experience was great. Our group was seated at a round table and then a moving curtain was pulled to cordone us and to create a private room atmosphere. I wasn't expecting that, so it was a neat first impression.

For an appetizer I sampled the seared tuna. It was really special with a great mustard-based sauce. The tuna was perfectly cooked. The lump crabmeat was also great. I had the sliced Onion and Tomato salad, and it was beautifully prepared. The T-Bone I ordered was extremely tender had a slight smoked flavor. You could have cut it with a spoon and the flavor insisted on a slow pace to maximize the enjoyment.

Overall I was very impressed with Ruth's Chris. It?s a big city chain, I suppose, so it doesn't necessarily represent the area by providing a sample of the area's indigenous food, but it is a great restaurant and I can't imagine many people being disappointed. I plan to return and try some of the more esoteric options.

Pros: Great menu

Cons: An expensive restaurant

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It would be difficult to say anything at all in a derogatory fashion about this restaurant. The ambience is impeccable. The dinner was absolutely wonderful, with the exception of the lobster which I felt was a bit overcooked. The service was very good as well, but a bit slow in refilling drink orders. I loved this place and will return again and again. If you haven't experienced it yet, you definately must go. It's worth the $$$$.

2
★★★★★

It would be difficult to say anything at all in a derogatory fashion about this restaurant. The ambience is impeccable. The dinner was absolutely wonderful, with the exception of the lobster which I felt was a bit overcooked. The service was very good as well, but a bit slow in refilling drink orders. I loved this place and will return again and again. If you haven't experienced it yet, you definately must go. It's worth the $$$$.

Pros: Wonderful fare, great ambience

Cons: Absolutely none

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The restaurant is absolutely beautiful. The decor is like no other restaurant! The service and food were great! From the second I entered the restaurant till the second I left- everything was perfect. Great Bar too!!! I will be back real soon! Highly Recommended!!

2
★★★★★

The restaurant is absolutely beautiful. The decor is like no other restaurant! The service and food were great! From the second I entered the restaurant till the second I left- everything was perfect. Great Bar too!!! I will be back real soon! Highly Recommended!!

Pros: everything

Cons: nothing

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Not only is this one of the most attractive restaurants that I have dined at, it also has the best food and SERVICE I have experienced. If you are looking to sign the deal or get down on one knee I recommend Ruth's Chris. Once again WOW!!! Thanks Ruth's. I will be back often.

2
★★★★★

Not only is this one of the most attractive restaurants that I have dined at, it also has the best food and SERVICE I have experienced. If you are looking to sign the deal or get down on one knee I recommend Ruth's Chris. Once again WOW!!! Thanks Ruth's. I will be back often.

Pros: Service, Food, Atmosphere

Cons: None

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As most know, this is a standard place for expense account executives. I made the mistake of taking the wife and daughter here for a special family occassion. We were seated by the kitchen door. The wait staff wasn't remotely interested in waiting on a tiny table of three. We had to beg to get water or wine refilled. They lavished their attentions on the eight rowdy Scotch-swilling business types at the next table. Food was unexceptional. Sorry Ruth. I'll never be back to your Cary location.

1
★★★☆☆

As most know, this is a standard place for expense account executives. I made the mistake of taking the wife and daughter here for a special family occassion. We were seated by the kitchen door. The wait staff wasn't remotely interested in waiting on a tiny table of three. We had to beg to get water or wine refilled. They lavished their attentions on the eight rowdy Scotch-swilling business types at the next table. Food was unexceptional. Sorry Ruth. I'll never be back to your Cary location.

Pros: faux elegance

Cons: service, food

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I have no complaints whatsoever about this place it was just perfect. The steak I had literally melted in my mouth. The service was excellent. The atmosphere was cozy and romantic. Everything was perfect. But be prepared to pay $$$$.

2
★★★★★

I have no complaints whatsoever about this place it was just perfect. The steak I had literally melted in my mouth. The service was excellent. The atmosphere was cozy and romantic. Everything was perfect. But be prepared to pay $$$$.

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This restaurant was recommended by a friend for their steaks. I will say it was a great steak that came out with the plate spattering. The prices are a little high. The side dishes are paid for ala carte, so it adds up quickly. The atmospher was nice, but the bar was on the other side and made it fairly noisy when we were there. Still, a good place for a special occasion.

PROS: great steaks, unique side dishes
CONS: expensive, a little noisy if near the bar

4
★★★★☆

This restaurant was recommended by a friend for their steaks. I will say it was a great steak that came out with the plate spattering. The prices are a little high. The side dishes are paid for ala carte, so it adds up quickly. The atmospher was nice, but the bar was on the other side and made it fairly noisy when we were there. Still, a good place for a special occasion.

PROS: great steaks, unique side dishes
CONS: expensive, a little noisy if near the bar

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This was our first visit and we found it to be a wonderful experience. My birthday dinner couldn't have been better. The service was great (Debbie was our waitress) and the food was beyond delicious. The steak was very tender and just melted in your mouth. A very pleasant experience and we will be back again. We can definitely recommend it to our family and friends.

2
★★★★★

This was our first visit and we found it to be a wonderful experience. My birthday dinner couldn't have been better. The service was great (Debbie was our waitress) and the food was beyond delicious. The steak was very tender and just melted in your mouth. A very pleasant experience and we will be back again. We can definitely recommend it to our family and friends.

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I recently took my parents to this Ruths Chris for a Birthday/Anniversary celebration. Granted, the service was adequate however when my parents both tried their entrees (petite prime ribs) they both agreed to send their entrees back due to the entree being tough. Instead of chancing another bad order of prime rib my parents opted for petite filets. It took a good 40 minutes before their steaks arrived (needless to say I had finished my entree by this time).

When we finished dinner the waiter swiftly produced our 200.00+ check. I felt it odd that a complimentary dessert was not offered due to the problems with my parents meals and/or the occasions for the dinner which was promptly acknowledged when we arrived for our reservation, when we were seated, and when the bill was presented.

I doubt very seriously that I will be going back to this establishment.

1
★★☆☆☆

I recently took my parents to this Ruths Chris for a Birthday/Anniversary celebration. Granted, the service was adequate however when my parents both tried their entrees (petite prime ribs) they both agreed to send their entrees back due to the entree being tough. Instead of chancing another bad order of prime rib my parents opted for petite filets. It took a good 40 minutes before their steaks arrived (needless to say I had finished my entree by this time).

When we finished dinner the waiter swiftly produced our 200.00+ check. I felt it odd that a complimentary dessert was not offered due to the problems with my parents meals and/or the occasions for the dinner which was promptly acknowledged when we arrived for our reservation, when we were seated, and when the bill was presented.

I doubt very seriously that I will be going back to this establishment.

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I can say with confidence that this is a serious steak house restaurant with a wonderful variety of fresh seafood cooked to perfection.

2
★★★★★

I can say with confidence that this is a serious steak house restaurant with a wonderful variety of fresh seafood cooked to perfection.

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the quailty of food has gone down since ruth`s moved from the old location.

1
★★☆☆☆

the quailty of food has gone down since ruth`s moved from the old location.

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We went here for our 10th anniversary ! It was the best steak I have ever had, the service was excellent. Our drinks never got more than 1/2 empty, never a dirty plate on the table. They let us get something for our toddler and didn't charge us for it! Gave us free dessert for our special occasion, a balloon for the little one and a picture of us at the table to remember the occasion. Great place to go !

2
★★★★★

We went here for our 10th anniversary ! It was the best steak I have ever had, the service was excellent. Our drinks never got more than 1/2 empty, never a dirty plate on the table. They let us get something for our toddler and didn't charge us for it! Gave us free dessert for our special occasion, a balloon for the little one and a picture of us at the table to remember the occasion. Great place to go !

Pros: tender,delicate steak, best steak ever, excellent service

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I love this place. The food is great and the people are very friendly. They are there to make the customer happy. I eat here alot and I have never had a bad dinner there. Its #1 with me.

2
★★★★★

I love this place. The food is great and the people are very friendly. They are there to make the customer happy. I eat here alot and I have never had a bad dinner there. Its #1 with me.

Pros: great food, great service

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Absolutely an unbelievable experience! Great food, great atmosphere, and excellent service. For over two hours, we enjoyed the comfortable atmosphere, casual drinks and conversation, outstanding entrees and sides, capped off by complementary dessert, as we were celebrating our first wedding anniversary. I couldn't imagine celebrating any where else. We will certainly make Ruth's Chris Steakhouse apart of our dinning for years to come. THANKS FOR MAKING OUR ANNIVERSARY UNFORGETTABLE, AND MAKING US BOTH FEEL SO VERY SPECIAL.

2
★★★★★

Absolutely an unbelievable experience! Great food, great atmosphere, and excellent service. For over two hours, we enjoyed the comfortable atmosphere, casual drinks and conversation, outstanding entrees and sides, capped off by complementary dessert, as we were celebrating our first wedding anniversary. I couldn't imagine celebrating any where else. We will certainly make Ruth's Chris Steakhouse apart of our dinning for years to come. THANKS FOR MAKING OUR ANNIVERSARY UNFORGETTABLE, AND MAKING US BOTH FEEL SO VERY SPECIAL.

Pros: Food, Service, Atmosphere

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I went to Ruth's Chris Sunday evening. The food and service was great. I have been there a couple of other times and have found that they are consistent with their overall services. They are over priced but you should know that going in and not complain about that. You have choices to spend lots of money or not. It's a romantic, classy restaurant.

2
★★★★☆

I went to Ruth's Chris Sunday evening. The food and service was great. I have been there a couple of other times and have found that they are consistent with their overall services. They are over priced but you should know that going in and not complain about that. You have choices to spend lots of money or not. It's a romantic, classy restaurant.

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We visited Ruth's Chris in Cary some months back and were very displeased with the quality of the steak, a filet which we had to send back once for proper cooking and then once it was returned, I found the steak, which was supposed to be a prime filet to be more like an end cut. When we spoke with management about this problem, we received a minimal apology and even worse after making a call and writing a letter received no response. We have lived in other metropolitan areas, including Kansas City, and know the quality of good beef. What a disappointment.....

0
★☆☆☆☆

We visited Ruth's Chris in Cary some months back and were very displeased with the quality of the steak, a filet which we had to send back once for proper cooking and then once it was returned, I found the steak, which was supposed to be a prime filet to be more like an end cut. When we spoke with management about this problem, we received a minimal apology and even worse after making a call and writing a letter received no response. We have lived in other metropolitan areas, including Kansas City, and know the quality of good beef. What a disappointment.....

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I recently had a business dinner at Ruth's Chris steak house and was grimly unimpressed. The brocolli came bearly steamed without a trace of salt or pepper. The asparagus was bitter and lukewarm. The potatoes Au Gratin were mediocre to say the best. The prime Rib I had was delicious and tender but overpriced at almost forty Dollars. The lobster tail was overcooked to a rubbery experience of how lobster should not be cooked. The key lime pie was just barely ok tasting more of artificial lime juice and sweetened condensed milk than authentic key lime pie. The waitstaff was very attentive and accomodating.

1
★★★☆☆

I recently had a business dinner at Ruth's Chris steak house and was grimly unimpressed. The brocolli came bearly steamed without a trace of salt or pepper. The asparagus was bitter and lukewarm. The potatoes Au Gratin were mediocre to say the best. The prime Rib I had was delicious and tender but overpriced at almost forty Dollars. The lobster tail was overcooked to a rubbery experience of how lobster should not be cooked. The key lime pie was just barely ok tasting more of artificial lime juice and sweetened condensed milk than authentic key lime pie. The waitstaff was very attentive and accomodating.

Pros: good steak, good service

Cons: overpriced, a little stuffy

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Prime explains it all. This is the only steakhouse around here which serves prime grade beef. The Barn as well as well as the other "highend" steak houses are using choice (or some other so called branded name like "angus"). Prime is Prime!!

Move over Sullivans and the Barn, here is a true steakhouse!!!!!

2
★★★★★

Prime explains it all. This is the only steakhouse around here which serves prime grade beef. The Barn as well as well as the other "highend" steak houses are using choice (or some other so called branded name like "angus"). Prime is Prime!!

Move over Sullivans and the Barn, here is a true steakhouse!!!!!

Pros: Prime Beef

Cons: Crowded

.

I just returned from a company christmas dinner. What a great restaurant! Last year we had our party at It's Prime Only. Ruth's Chris is FAR better. The steak here was a better quality and far more trender the any other I have had. It is a bit expensive, but you get what you pay for!!!

2
★★★★★

I just returned from a company christmas dinner. What a great restaurant! Last year we had our party at It's Prime Only. Ruth's Chris is FAR better. The steak here was a better quality and far more trender the any other I have had. It is a bit expensive, but you get what you pay for!!!

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I was invited here for a holiday business dinner. What a great surprise!! The steak was the best I have ever had. The side dishes were large and very good. I will be back again after the holiday's!!

2
★★★★★

I was invited here for a holiday business dinner. What a great surprise!! The steak was the best I have ever had. The side dishes were large and very good. I will be back again after the holiday's!!

Message from Ruth's Chris Steak House

Ruth’s Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays “sizzling” hot. To experience fine dining at its best … Just follow the sizzle to the nearest Ruth's Chris Steak House.

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