Black's Tire & Auto Svc

★★★☆☆
35.8972 -78.6537
Map and Directions to Black's Tire & Auto Svc

919-676-8863

9320 Forum Dr

Raleigh, NC

27615

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Automotive

Automotive
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Reviews 1 - 6 of 6.
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i am an employee of blacks tire and would like to say that we try every way possible to be more than fair in all transactions. as a company we deal with hundreds of customers a day and unfoutunately though i know we make every effort a dissatisfied customer occasionally is unavoidable but that being said if anyone has any issue with an employee or service at any black's locatiion do not hesitate to inform the store manager because i know we are all instructed to bend over backwards to handle any issue. thanks

4
★★★★☆

i am an employee of blacks tire and would like to say that we try every way possible to be more than fair in all transactions. as a company we deal with hundreds of customers a day and unfoutunately though i know we make every effort a dissatisfied customer occasionally is unavoidable but that being said if anyone has any issue with an employee or service at any black's locatiion do not hesitate to inform the store manager because i know we are all instructed to bend over backwards to handle any issue. thanks

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Blacks tire in myrtle beach should at all costs be advoided. Twice they took adavange of me while on vacation Van broke down was charged for a fuel pump and fuel filter pump was never changed had the dealership check it for fuel smell when i got back tank had never been dropped when i com-fronted him he laughed and said have a great day. the second issue i had brakes looked at and was told they would never make it back to pa so again i trusted them but asked for the parts brakes were at 6/32 which are above change spec's by aleast 3/32 when i question the mech he said the spacer shim wasmissing and that made the brakes bad. the spacer shim is a anti rattle part and no way makes them bad. They are thefts and take advantage of vacationers. I plan on filing a law suit when i go back down to recover money that was stolen Dave

5
★★★★★

Blacks tire in myrtle beach should at all costs be advoided. Twice they took adavange of me while on vacation Van broke down was charged for a fuel pump and fuel filter pump was never changed had the dealership check it for fuel smell when i got back tank had never been dropped when i com-fronted him he laughed and said have a great day. the second issue i had brakes looked at and was told they would never make it back to pa so again i trusted them but asked for the parts brakes were at 6/32 which are above change spec's by aleast 3/32 when i question the mech he said the spacer shim wasmissing and that made the brakes bad. the spacer shim is a anti rattle part and no way makes them bad. They are thefts and take advantage of vacationers. I plan on filing a law suit when i go back down to recover money that was stolen Dave

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I learned about Black's Tire from a promotion and took my vehicle there for an oil change. While I had no issues with the oil change I went back for a simple battery, alternator test, as my vehicle had not been starting as well in the cold months. When I called them later that afternoon, They told me that I needed a new battery and my alternator needed to be replaced and quoted me $675 to replace the battery and alternator. This seemed like a lot, so I called around to a few places to check some prices. I found a place that was highly recommended and would do the same service for $475. When I went to get my car from Black's Tire to take to the other place, they insisted on showing me the "issues". They pointed out the corrosion on the battery and I acknowledged that it needed to be changed but suggested I could replace the battery myself. They then stated that the alternator was pumping out 14 volts and they "think" there are not enough amps. The words that went through my mind were "they think" and they are charging me $675 for they think. Not knowing a lot about alternator's, I thanked them and took my vehicle to the other mechanic. Come to find out, 14 volts is plenty for my alternator and all my vehicle needed was a simple battery. Either they are crooked or incompetent. I will never go back and make sure eveyone I know never takes their vehicle there.

1
★☆☆☆☆

I learned about Black's Tire from a promotion and took my vehicle there for an oil change. While I had no issues with the oil change I went back for a simple battery, alternator test, as my vehicle had not been starting as well in the cold months. When I called them later that afternoon, They told me that I needed a new battery and my alternator needed to be replaced and quoted me $675 to replace the battery and alternator. This seemed like a lot, so I called around to a few places to check some prices. I found a place that was highly recommended and would do the same service for $475. When I went to get my car from Black's Tire to take to the other place, they insisted on showing me the "issues". They pointed out the corrosion on the battery and I acknowledged that it needed to be changed but suggested I could replace the battery myself. They then stated that the alternator was pumping out 14 volts and they "think" there are not enough amps. The words that went through my mind were "they think" and they are charging me $675 for they think. Not knowing a lot about alternator's, I thanked them and took my vehicle to the other mechanic. Come to find out, 14 volts is plenty for my alternator and all my vehicle needed was a simple battery. Either they are crooked or incompetent. I will never go back and make sure eveyone I know never takes their vehicle there.

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I live in Winston Salem. In May, 08, I bought two tires at Black Tire in Myrtle Beach. Six months and 7,000 miles later, the tires had no thread. I called a Black tire store in Raleigh, which was closer to where I live and the person I spoke to said to bring the car down and they would take a look at them. I drove to the store on Forum Dr. I expected to at least have the tires prorated. They not only changed the tires, they balanced them and didn't charge me for the new tires. I did have to pay a difference for a different tire. They offered to drive me to a store around the corner while I waited, however I preferred to walk. They called me on my cell phone when they were finished and waited outside the store for me so I wouldn't have to walk in the cold.The store is a two hour drive from where I live however I will take the drive when I am ready to buy tires next time. They are wonderful.

5
★★★★★

I live in Winston Salem. In May, 08, I bought two tires at Black Tire in Myrtle Beach. Six months and 7,000 miles later, the tires had no thread. I called a Black tire store in Raleigh, which was closer to where I live and the person I spoke to said to bring the car down and they would take a look at them. I drove to the store on Forum Dr. I expected to at least have the tires prorated. They not only changed the tires, they balanced them and didn't charge me for the new tires. I did have to pay a difference for a different tire. They offered to drive me to a store around the corner while I waited, however I preferred to walk. They called me on my cell phone when they were finished and waited outside the store for me so I wouldn't have to walk in the cold.The store is a two hour drive from where I live however I will take the drive when I am ready to buy tires next time. They are wonderful.

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I have taken two vehicles to Briggs & Sons over the past couple of years. They are professional and upfront and inexpensive on oil changes, rotations, etc. However I have found that they misled me on a leak in my brake fluid lines and they would have charged me twice what the dealership charged me to fix my brake pads. I would not consider Briggs and Sons if you need major car repair work done, but I will continue to take my car there for basic maintenance.

PROS: Inexpensive on the basic car essentials
CONS: More costly than dealership with some repairs

4
★★★★☆

I have taken two vehicles to Briggs & Sons over the past couple of years. They are professional and upfront and inexpensive on oil changes, rotations, etc. However I have found that they misled me on a leak in my brake fluid lines and they would have charged me twice what the dealership charged me to fix my brake pads. I would not consider Briggs and Sons if you need major car repair work done, but I will continue to take my car there for basic maintenance.

PROS: Inexpensive on the basic car essentials
CONS: More costly than dealership with some repairs

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Latest reviews from Citysearch.

.

Rudest business in town. Solicit in neighborhood after dark even though it's marked "no solicitation". When asked not to solicit - said "it's not against the law just because you put up a sign that says no solicitation". Continued to solicit. Had work done there once...overcharged and rude then too. Repairs had to be redone at another shop. Beware!!!

1
★☆☆☆☆

Rudest business in town. Solicit in neighborhood after dark even though it's marked "no solicitation". When asked not to solicit - said "it's not against the law just because you put up a sign that says no solicitation". Continued to solicit. Had work done there once...overcharged and rude then too. Repairs had to be redone at another shop. Beware!!!

Pros: Good location

Cons: Rude and poor repair work

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