Once Upon A Child

★★★★☆
  • 608 Hanes Mall Blvd

    Winston-salem, NC 27103

    Map & Directions
  • 336-768-9100

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This was my first visit to Once Upon A Child. I have heard read about them and interested in looking. I was working locally and came across this store and went in to see what they had. I found the toys prices were pretty good, I bought

3
★★★★★

This was my first visit to Once Upon A Child. I have heard read about them and interested in looking. I was working locally and came across this store and went in to see what they had. I found the toys prices were pretty good, I bought

.

Once Upon A Child has pretty good prices on clothes, toys, and shoes for children. Some items are in great condition, and others seem as if they shouldn't even be sold (Especially alot of shoes).
While the price to buy items are good for

3
★★★★★

Once Upon A Child has pretty good prices on clothes, toys, and shoes for children. Some items are in great condition, and others seem as if they shouldn't even be sold (Especially alot of shoes).
While the price to buy items are good for

.

It had been quite awhile, since I have sold any clothes at OUAC. After reading reviews, I was almost scared to go! But I went in with my 2 containers, and everyone was nice as can be! They bought about half of my daughter's clothes. She is

3
★★★★★

It had been quite awhile, since I have sold any clothes at OUAC. After reading reviews, I was almost scared to go! But I went in with my 2 containers, and everyone was nice as can be! They bought about half of my daughter's clothes. She is

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Overall the service is terrible and my impression is that most of the staff are very lazy. There are a few shining stars in the mix, but most don't understand customer service.

Though the service is bad the selection of clothes is good

3
★★★★★

Overall the service is terrible and my impression is that most of the staff are very lazy. There are a few shining stars in the mix, but most don't understand customer service.

Though the service is bad the selection of clothes is good

.

My name is Kimberly and I am the new store manager at the Winston Salem OUAC.I managed this store for 5 years and left the company for a year.I look forward to seeing all my past customers as well as meeting new ones.Hope to making everyones shopping experience at WSOUAC great.

4
★★★★☆

My name is Kimberly and I am the new store manager at the Winston Salem OUAC.I managed this store for 5 years and left the company for a year.I look forward to seeing all my past customers as well as meeting new ones.Hope to making everyones shopping experience at WSOUAC great.

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.

I have never sold any items at Once Upon A Child. I have purchased items there and can say that they are of high quality and are at a good price, discounted from the name brand retailers they originated from. I highly recommend this store.

4
★★★★☆

I have never sold any items at Once Upon A Child. I have purchased items there and can say that they are of high quality and are at a good price, discounted from the name brand retailers they originated from. I highly recommend this store.

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.

I had called OUAC before leaving my home to bring my step- sons hardly worn 4-7 clothing to sell.They stated that they needed sizes 4-7 really bad and as long the clothing was nice they would offer to purchase it. He had worn everything that I had brought one time before he outgrew it. We share custody so he tends to outgrow everything I buy him within the time frame to the next time.The items were Old Navy, Osh B Gosh, Circo, Disney and a bunch of mall purchased items. They refused to purchase any of it, stating it had stains, and was overused. My step son had worn these one time and they were washed one time literally! Far from overused! Also free from any stains what so ever. I don't know why I even wasted the time to go there, their pricing is ridiculously high on clothing. I might as well go to the mall for mall brand clothes because I may even save some money over what they charge. While I was there they were turning away anything anyone brought in after all the people being told the same thing over the phone as me. This place lures people in with falsely stating that ifems in good condition they will offer a purchase on the items while you SHOP around their overly too close together racks of clothing while trying not to trip on the racks or other people while looking. If I was anyone don't even waste the time to attempt to sale anything to them, for the gas you waste it's not worth it the aggrivation. It's better to find a consignment shop . Or even donate to Good Will or Salvation Army at least you will get something back in return for your items while helping out your community with out helping some luring lying over priced useless place such as this out.

1
★☆☆☆☆

I had called OUAC before leaving my home to bring my step- sons hardly worn 4-7 clothing to sell.They stated that they needed sizes 4-7 really bad and as long the clothing was nice they would offer to purchase it. He had worn everything that I had brought one time before he outgrew it. We share custody so he tends to outgrow everything I buy him within the time frame to the next time.The items were Old Navy, Osh B Gosh, Circo, Disney and a bunch of mall purchased items. They refused to purchase any of it, stating it had stains, and was overused. My step son had worn these one time and they were washed one time literally! Far from overused! Also free from any stains what so ever. I don't know why I even wasted the time to go there, their pricing is ridiculously high on clothing. I might as well go to the mall for mall brand clothes because I may even save some money over what they charge. While I was there they were turning away anything anyone brought in after all the people being told the same thing over the phone as me. This place lures people in with falsely stating that ifems in good condition they will offer a purchase on the items while you SHOP around their overly too close together racks of clothing while trying not to trip on the racks or other people while looking. If I was anyone don't even waste the time to attempt to sale anything to them, for the gas you waste it's not worth it the aggrivation. It's better to find a consignment shop . Or even donate to Good Will or Salvation Army at least you will get something back in return for your items while helping out your community with out helping some luring lying over priced useless place such as this out.

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0 out of 1 people found this review helpful.

.

I purchase alot of clothing, all different sizes for school clothes closets, rescue missions ( help with homeless children), I always find "great" items and "great" pricing. What I would suggest to be helpful, would be open up the aisles, supply your customers with small carts or the small buggies (that you can sit a child in), if you are purchasing alot of items, you have nowhere to place them,so you can continue to shop. I also recommend when customers bring items in to sell, that area should be away from the checkout area, definitely need more than 1 person on checkout during your busiest times. as mush as I enjoy shopping here, it is hard to move throughout, racks are too close, hard to carry all your items. prices are great, selection is great,employees have always been very friendly to help me. would like small buggies.

5
★★★★★

I purchase alot of clothing, all different sizes for school clothes closets, rescue missions ( help with homeless children), I always find "great" items and "great" pricing. What I would suggest to be helpful, would be open up the aisles, supply your customers with small carts or the small buggies (that you can sit a child in), if you are purchasing alot of items, you have nowhere to place them,so you can continue to shop. I also recommend when customers bring items in to sell, that area should be away from the checkout area, definitely need more than 1 person on checkout during your busiest times. as mush as I enjoy shopping here, it is hard to move throughout, racks are too close, hard to carry all your items. prices are great, selection is great,employees have always been very friendly to help me. would like small buggies.

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.

I used to get decent deals on things I sold to OUAC but lately it seems as if they're giving chump change for $$ stuff. I only got $13 for a nice Crayola drawing desk, a large stuffed horse that your kids can ride on, a baby gate, and several other toys. The Crayola desk alone I expected to get more than $13 for. Then I brought in ny daughters clothes which were all named brand (Gap, Old Navy, Children's Place, Heartstrings) and when I came back they were about to put price tags and hangers on my basket of clothes! I asked what was going on and turns out they gave my $45 to someone else!!! I was so pissed! The girl had to call the woman they gave it to and ask her to bring the $ back which of course she didn't! I had to wait another 25 min for them to go back through the computer and reprice my clothes before I got my money. I couldn't believe it!! I'm not sure if I'll be returning. It's a hit or miss type place. Sometimes you get a deal others you get ripped off! No in between!!

1
★★★☆☆

I used to get decent deals on things I sold to OUAC but lately it seems as if they're giving chump change for $$ stuff. I only got $13 for a nice Crayola drawing desk, a large stuffed horse that your kids can ride on, a baby gate, and several other toys. The Crayola desk alone I expected to get more than $13 for. Then I brought in ny daughters clothes which were all named brand (Gap, Old Navy, Children's Place, Heartstrings) and when I came back they were about to put price tags and hangers on my basket of clothes! I asked what was going on and turns out they gave my $45 to someone else!!! I was so pissed! The girl had to call the woman they gave it to and ask her to bring the $ back which of course she didn't! I had to wait another 25 min for them to go back through the computer and reprice my clothes before I got my money. I couldn't believe it!! I'm not sure if I'll be returning. It's a hit or miss type place. Sometimes you get a deal others you get ripped off! No in between!!

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I decided to take my daughter's "gently used" items to this store to see what I could get for them. My articles included a lot of high-end items like a Pottery Barn crib set with window valances that are still sold new at PB. They decided it wasn't a "set" and didn't take them. I guess that's their loss. I also didn't understand why they wouldn't take a variety of other items that had no visible stains or marks. For the load of stuff they did take, I only received $18.00. Big deal, I probably wasted that amount of money on gas.
As far as the customer service is considered, it doesn't exist. I don't think I'll waste my time or energy to go back either as a seller or a buyer.

1
★☆☆☆☆

I decided to take my daughter's "gently used" items to this store to see what I could get for them. My articles included a lot of high-end items like a Pottery Barn crib set with window valances that are still sold new at PB. They decided it wasn't a "set" and didn't take them. I guess that's their loss. I also didn't understand why they wouldn't take a variety of other items that had no visible stains or marks. For the load of stuff they did take, I only received $18.00. Big deal, I probably wasted that amount of money on gas.
As far as the customer service is considered, it doesn't exist. I don't think I'll waste my time or energy to go back either as a seller or a buyer.

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.

This is a good place to get play clothes or toys! But You have to beware if the clothing have stains or holes. They are priced cheap! There fore those who the buy from and not even getting half of what they paid for it! For example: for a 10 dollar item you might get 1.50. I would not tell anyone to sell unless you just have to get rid of it! You would make double at a yard sale!

1
★★★☆☆

This is a good place to get play clothes or toys! But You have to beware if the clothing have stains or holes. They are priced cheap! There fore those who the buy from and not even getting half of what they paid for it! For example: for a 10 dollar item you might get 1.50. I would not tell anyone to sell unless you just have to get rid of it! You would make double at a yard sale!

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Shopping at this OUAC can an enjoyable experience if you visit at a down-time. It's easy to find cute clothing in great condition at great prices. However, shopping at this store while busy can be a nightmare - it's hard to get from isle to isle w/ other shoppers. They put consigner drop-offs right in front of the books - so you can forget looking at those. I'd also like to complain about the "play area" they offer. The toys in this area are always broken or out of battery power - and the tv in it has been broken for well over a year. My review is mixed - fun to shop at down times - but never at busy times...and best to go w/out the kids.

3
★★★☆☆

Shopping at this OUAC can an enjoyable experience if you visit at a down-time. It's easy to find cute clothing in great condition at great prices. However, shopping at this store while busy can be a nightmare - it's hard to get from isle to isle w/ other shoppers. They put consigner drop-offs right in front of the books - so you can forget looking at those. I'd also like to complain about the "play area" they offer. The toys in this area are always broken or out of battery power - and the tv in it has been broken for well over a year. My review is mixed - fun to shop at down times - but never at busy times...and best to go w/out the kids.

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.

Once Upon a Child is a great place to shop for just about anything you need for a baby or toddler. They have clothes, toys, furniture,and more! Their prices are fair and, if you want to bring in items for sale, they will give a good price on those as well. I have found lots of cute clothes, shoes, and toys for my son there and have always been pleased with the quality of items I purchased. The staff is friendly and helpful, although they're sometimes very busy so it's hard to get someone to answer questions you may have. The store itslef is neat, clean, and better organzied than many similar places.

5
★★★★★

Once Upon a Child is a great place to shop for just about anything you need for a baby or toddler. They have clothes, toys, furniture,and more! Their prices are fair and, if you want to bring in items for sale, they will give a good price on those as well. I have found lots of cute clothes, shoes, and toys for my son there and have always been pleased with the quality of items I purchased. The staff is friendly and helpful, although they're sometimes very busy so it's hard to get someone to answer questions you may have. The store itslef is neat, clean, and better organzied than many similar places.

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1 out of 1 people found this review helpful.

.

This is a good store if you are in the market for clothes, baby's furniture, accessories, or something in that field. They only take things with NO wear, new things, things that are in season, etc. You'll get a better deal here than if you got these things new, and they'll still be in good shape. However, if you are trying to sell your children's gently used things, this is not the place to do it. Even if they accept your things, you will not get any thing near to what you paid for them. You basically get change for things that you paid $$ for. So it's a good place for buying, but not for selling.

3
★★★☆☆

This is a good store if you are in the market for clothes, baby's furniture, accessories, or something in that field. They only take things with NO wear, new things, things that are in season, etc. You'll get a better deal here than if you got these things new, and they'll still be in good shape. However, if you are trying to sell your children's gently used things, this is not the place to do it. Even if they accept your things, you will not get any thing near to what you paid for them. You basically get change for things that you paid $$ for. So it's a good place for buying, but not for selling.

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1 out of 1 people found this review helpful.

.

This is the only Once Upon A Child store that I've been in, but I think the prices are about the same as retail. I don't think I would shop there for that reason. The spaciousness of the store seemed clutter and hard to move around in when there's quite a few people in there.

3
★★★☆☆

This is the only Once Upon A Child store that I've been in, but I think the prices are about the same as retail. I don't think I would shop there for that reason. The spaciousness of the store seemed clutter and hard to move around in when there's quite a few people in there.

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1 out of 1 people found this review helpful.

 

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