SpeeDee Oil Change & Auto Service

★★☆☆☆
For more than 30 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. SpeeDee Oil Change & Auto Service is committed to earning your trust by providing you with the expertise, value and responsiveness you expect ... every time you visit us.
  • 4752 South Blvd

    Charlotte, NC 28217

    Map & Directions
  • 704-527-0953

Automotive

Automotive
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I only needed an oil change. Techs at SpeeDee get minimal training for basic service & sales. They are NOT actual mechanics. Service techs used scare tactics to try and pressure & oversell me service I didn't need. They will show you pictures of dirty engine and warn you that you will breakdown if you ignore their recommendation. They were pressuring me to have a transmission flush and fill although I showed them a receipt of that service being completed a year before (10k miles prior). They recommended that I have the power steering flush/fill which isn't required by the manufacturer. They were going to charge me $20 for an oil filter they didn't have in stock. I went to PepBoys and bought the filter I needed for $6. Also an incompetent tech forgot to place the transmission dipstick back into my vehicle. They made no apologies.

0
★☆☆☆☆

I only needed an oil change. Techs at SpeeDee get minimal training for basic service & sales. They are NOT actual mechanics. Service techs used scare tactics to try and pressure & oversell me service I didn't need. They will show you pictures of dirty engine and warn you that you will breakdown if you ignore their recommendation. They were pressuring me to have a transmission flush and fill although I showed them a receipt of that service being completed a year before (10k miles prior). They recommended that I have the power steering flush/fill which isn't required by the manufacturer. They were going to charge me $20 for an oil filter they didn't have in stock. I went to PepBoys and bought the filter I needed for $6. Also an incompetent tech forgot to place the transmission dipstick back into my vehicle. They made no apologies.

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The front desk clerk with the braids was ridiculously rude. I was the owner of the place, I would fire her in a second. You should have seen the faces of customers after she had dealt with them. Plus when the owner would enter the office her whole attitude would change, like she was this friendly, helpful person, and then she would take this dramatic turn when he left the office. The owner should put up cameras in the waiting area so he can see her behavior.

The mechanic tried to sell me services that I obviously didn't need and that cost 5 times what I was there for in the first place, just an oil change.

This place is a joke.

0
★☆☆☆☆

The front desk clerk with the braids was ridiculously rude. I was the owner of the place, I would fire her in a second. You should have seen the faces of customers after she had dealt with them. Plus when the owner would enter the office her whole attitude would change, like she was this friendly, helpful person, and then she would take this dramatic turn when he left the office. The owner should put up cameras in the waiting area so he can see her behavior.

The mechanic tried to sell me services that I obviously didn't need and that cost 5 times what I was there for in the first place, just an oil change.

This place is a joke.

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I like Speedy and use them because they cater to women and don't try to cheat them. I get great service and the give women discounts on Wed. Good Job Speedy. Highly recommend.

5
★★★★★

I like Speedy and use them because they cater to women and don't try to cheat them. I get great service and the give women discounts on Wed. Good Job Speedy. Highly recommend.

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