Rose Brothers Furniture

★★☆☆☆
  • 233 Bell Fork Rd

    Jacksonville, NC 28540

    Map & Directions
  • 910-346-5855

About Rose Brothers Furniture

Hours
Sun 9am-6pm, Mon-Fri 9am-8pm, Sat 9am-7pm

Home & Garden

Home & Garden
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THE WORST CUSTOMER SERVICE EVER. I purchase a product that was defective. Tried to return the item on a Sunday afternoon. I interrupted the salesman (PAUL) from his newspaper reading. He was rude, dismissive, not interested, and wouldn't return the item that cost less than $100. Never did he apologize for the item being defective, and pointed to the door for me to leave. I couldn't believe the way I was treated and have never experienced this kind of treatment before. What happen to customer satisfaction or good old fashion "southern hospitality". My advice is not to shop here. Employees that treat customers like this are a reflection of the management and ownership. They do not care and it showed by this employees rude behavior. PAUL should be fired but he probably is a member of the family and nothing will be done.

1
★☆☆☆☆

THE WORST CUSTOMER SERVICE EVER. I purchase a product that was defective. Tried to return the item on a Sunday afternoon. I interrupted the salesman (PAUL) from his newspaper reading. He was rude, dismissive, not interested, and wouldn't return the item that cost less than $100. Never did he apologize for the item being defective, and pointed to the door for me to leave. I couldn't believe the way I was treated and have never experienced this kind of treatment before. What happen to customer satisfaction or good old fashion "southern hospitality". My advice is not to shop here. Employees that treat customers like this are a reflection of the management and ownership. They do not care and it showed by this employees rude behavior. PAUL should be fired but he probably is a member of the family and nothing will be done.

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Will not shop here again. Terrible customer service, overpriced items, damaged goods were delivered, cheaply made products. This place is absolutely awful.

1
★☆☆☆☆

Will not shop here again. Terrible customer service, overpriced items, damaged goods were delivered, cheaply made products. This place is absolutely awful.

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I had a great experience when purchasing living room furniture from Rose Brothers. They beat the prices of any other furniture stores in town. They had a large selection to choose from and a very nice staff. Their delivery personnel were very fast and professional. Wont shop for furniture anywhere else~

5
★★★★★

I had a great experience when purchasing living room furniture from Rose Brothers. They beat the prices of any other furniture stores in town. They had a large selection to choose from and a very nice staff. Their delivery personnel were very fast and professional. Wont shop for furniture anywhere else~

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