College Lakes Svc Co Air Cond

★★★☆☆
  • 441 Saddle Ridge Rd

    Fayetteville, NC 28311

    Map & Directions
  • 910-488-2830

About College Lakes Svc Co Air Cond

Categories
  • Electricians
  • Air Conditioning Contractors
  • Heating Contractors
Details
  • Bryant
  • Payne
  • Bryant
  • Payne

Home Construction & Remodeling

Home Construction & Remodeling
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2.6 5
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Several years ago we purchased a home with a warranty, so when our oven broke instead of having my husband (the electrical engineer) work on it we called to have a repairman come. This is the company the Warranty provider sent. It took several visits, the first one from a repairman who broke an entire canister set and destroyed my kitchen and the final from a man supposedly the owner. Eventually the oven was working again. Today the thing died again in an unrelated manor, but when my husband opened up the back he found pinched wires, loose wires, disconnected wires and an unsecured ground. It's a miracle that our house hasn't burned down thanks to their negligence!! AVOID this company at all costs.

1
★☆☆☆☆

Several years ago we purchased a home with a warranty, so when our oven broke instead of having my husband (the electrical engineer) work on it we called to have a repairman come. This is the company the Warranty provider sent. It took several visits, the first one from a repairman who broke an entire canister set and destroyed my kitchen and the final from a man supposedly the owner. Eventually the oven was working again. Today the thing died again in an unrelated manor, but when my husband opened up the back he found pinched wires, loose wires, disconnected wires and an unsecured ground. It's a miracle that our house hasn't burned down thanks to their negligence!! AVOID this company at all costs.

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This has got to be one of the worse companies when it comes to customer service and getting the job done right the first time around. Countless calls, complaints and 8 weeks of being without the system being installed correctly. Did they care during that time that it was hot and humid. Of course not. Both my husband and I had to use leave that we would not have had to use if the job had been done correct in the first place. I feel sorry for their reception because she would have to lie and say the service manager, office manager was not available or they were out to lunch (at 3:00 pm), yeah right! Run for the hills don't use this company.

1
★☆☆☆☆

This has got to be one of the worse companies when it comes to customer service and getting the job done right the first time around. Countless calls, complaints and 8 weeks of being without the system being installed correctly. Did they care during that time that it was hot and humid. Of course not. Both my husband and I had to use leave that we would not have had to use if the job had been done correct in the first place. I feel sorry for their reception because she would have to lie and say the service manager, office manager was not available or they were out to lunch (at 3:00 pm), yeah right! Run for the hills don't use this company.

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College Lakes have serviced our Heating and AC for at least 5-6 years. They take the time to make sure it's working and check it throughly. The technician is patient and has always answered any questions I have had. It is sometimes hard to fit a service into mine and my husbands schedules, but college lakes always seems to make it work. At no time has anyone ever hung up or been rude to me. To my mind the quaility of service goes above and beyond.

5
★★★★★

College Lakes have serviced our Heating and AC for at least 5-6 years. They take the time to make sure it's working and check it throughly. The technician is patient and has always answered any questions I have had. It is sometimes hard to fit a service into mine and my husbands schedules, but college lakes always seems to make it work. At no time has anyone ever hung up or been rude to me. To my mind the quaility of service goes above and beyond.

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Do not use this company! Their technicians do not know what they are doing and their customer service sucks. Rude, hangs up on you. They installed a unit in my home in 2008 inproperly and it was this season before we realized it. Still not working right. I have to miss time from work to be there for their many trips out there and wait while they order one part after another. But I am not a priority!! So what if I have no heat.

1
★☆☆☆☆

Do not use this company! Their technicians do not know what they are doing and their customer service sucks. Rude, hangs up on you. They installed a unit in my home in 2008 inproperly and it was this season before we realized it. Still not working right. I have to miss time from work to be there for their many trips out there and wait while they order one part after another. But I am not a priority!! So what if I have no heat.

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College Lakes Service Company has a customer for life! It took the less than a day to repair my air conditioner during a 110 degree day! Technicians were knowledgeable and explained things in detail!

5
★★★★★

College Lakes Service Company has a customer for life! It took the less than a day to repair my air conditioner during a 110 degree day! Technicians were knowledgeable and explained things in detail!

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