Horizon Eye Care

★☆☆☆☆
  • 7903 Providence Rd Ste 150

    Charlotte, NC 28277

    Map & Directions
  • 704-341-3220

About Horizon Eye Care

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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I am so MAD. We have gone to Horizon Eye care since 1988. We buy their contacts from them even though they are much higher because Kelly in contact dept is great and we are loyal. The exam is usually $190 and up if you want glasses and contacts. They charge a premium for contact lenses but we are loyal to Kelly. When my daughter needed stronger lenses in her Kate Spades which we bought from Horizon for $500 they said they would charge $270 to put new lenses in.
So we went to Belk and they sold her new Brooks Bros or Versace frames (can't remember which) and lenses for $320.
Anyway, my husband is out of contacts and I made an appt. for glasses and contacts prescription. I also asked for my pupillary distance number so I can use my current Horizon prescription online at that great Clark Howard site. Horizon won't put that on the prescription I already paid for although they admitted it is in the file. They refused.
V angry but calmly I asked them if they were willing to lose a family of 4 as customers over this and they said yes.
Bleah

0
★☆☆☆☆

I am so MAD. We have gone to Horizon Eye care since 1988. We buy their contacts from them even though they are much higher because Kelly in contact dept is great and we are loyal. The exam is usually $190 and up if you want glasses and contacts. They charge a premium for contact lenses but we are loyal to Kelly. When my daughter needed stronger lenses in her Kate Spades which we bought from Horizon for $500 they said they would charge $270 to put new lenses in.
So we went to Belk and they sold her new Brooks Bros or Versace frames (can't remember which) and lenses for $320.
Anyway, my husband is out of contacts and I made an appt. for glasses and contacts prescription. I also asked for my pupillary distance number so I can use my current Horizon prescription online at that great Clark Howard site. Horizon won't put that on the prescription I already paid for although they admitted it is in the file. They refused.
V angry but calmly I asked them if they were willing to lose a family of 4 as customers over this and they said yes.
Bleah

Pros: Kelly in contacts

Cons: Never on time, very expensive exams

 

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