Brier Creek Cleaners

★★★★☆
  • 8211 Brier Creek Pkwy

    Raleigh, NC 27617

    Map & Directions
  • 919-405-3978

About Brier Creek Cleaners

Personal Services

Personal Services
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This has to be the worst place to give your clothes for dry cleaning, cause the clothes seemed to be washed. They messed my up outfit and I took it back to get it fixed and I never saw my outfit after that. After years of asking for my

3
★★★★★

This has to be the worst place to give your clothes for dry cleaning, cause the clothes seemed to be washed. They messed my up outfit and I took it back to get it fixed and I never saw my outfit after that. After years of asking for my

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I read the first two reviews and felt compelled to write. My husband and I have been coming to this cleaners for years and love it. They have always done a great job and others I know who go there also think it is wonderful. I have never

3
★★★★★

I read the first two reviews and felt compelled to write. My husband and I have been coming to this cleaners for years and love it. They have always done a great job and others I know who go there also think it is wonderful. I have never

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If you care about your clothes, find another cleaner. You get what you pay for.....and in the case of Best Price, what you get is a highly unethical owner, an unprofessional staff and destroyed clothes. Spend a few pennies more and

3
★★★★★

If you care about your clothes, find another cleaner. You get what you pay for.....and in the case of Best Price, what you get is a highly unethical owner, an unprofessional staff and destroyed clothes. Spend a few pennies more and

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Most people will only care if their clothes are returned cleanly and not damaged for a reasonable price. I cannot complain on that front. However, the three employees there all are incredibly obnoxious, insulting, and abusive and go much further than just plain rude. I have had conversations about them in the store and customers will actually avoid the two women if they can. I have spoken to Tariq, the owner and written him a letter quite a while ago. He's well aware of the problem and even told me he was going to fire them but of course, did not. But, since they are very cheap labor, probably off the books, maybe even illegal, why would he change? It just doesn't justify the hassle. They have actually said really nasty things about me in Spanish, reasonably not assuming I would understand and about some of the African-American and heavier customers but that is their entertainment in an otherwise boring job. They are well aware that other than shooting a customer, their jobs are very secure no matter what they do or say.

1
★☆☆☆☆

Most people will only care if their clothes are returned cleanly and not damaged for a reasonable price. I cannot complain on that front. However, the three employees there all are incredibly obnoxious, insulting, and abusive and go much further than just plain rude. I have had conversations about them in the store and customers will actually avoid the two women if they can. I have spoken to Tariq, the owner and written him a letter quite a while ago. He's well aware of the problem and even told me he was going to fire them but of course, did not. But, since they are very cheap labor, probably off the books, maybe even illegal, why would he change? It just doesn't justify the hassle. They have actually said really nasty things about me in Spanish, reasonably not assuming I would understand and about some of the African-American and heavier customers but that is their entertainment in an otherwise boring job. They are well aware that other than shooting a customer, their jobs are very secure no matter what they do or say.

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.

Most people will only care if their clothes are returned cleanly and not damaged for a reasonable price. I cannot complain on that front. However, the three employees there all are incredibly obnoxious, insulting, and abusive and go much

3
★★★★★

Most people will only care if their clothes are returned cleanly and not damaged for a reasonable price. I cannot complain on that front. However, the three employees there all are incredibly obnoxious, insulting, and abusive and go much

.

I've been going to this cleaner for years. My friends and I have tried different cleaners and this is by far the best. My house burned down a few years ago and all of my clothes had smoke damange. I took everything to this cleaners and they were able to make everything like new. The owners are great, although they are usually not the ones working there. Very friendly and NC State fans like me :)

2
★★★★★

I've been going to this cleaner for years. My friends and I have tried different cleaners and this is by far the best. My house burned down a few years ago and all of my clothes had smoke damange. I took everything to this cleaners and they were able to make everything like new. The owners are great, although they are usually not the ones working there. Very friendly and NC State fans like me :)

Pros: Their fast service, friendly, good work

Cons: Closed on Sundays- they all are!

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I have no idea why people are saying the customer service isn't good. They always seem to meet my needs and have even made accomodations that other cleaners could not. I just moved to the area from NYC and after going to several cleaners (and not being happy with the quality of work and service), my co-workers suggested Brier Creek Cleaners. The customer service was great. They always remember me when I go there and sometimes, have my clothes waiting for me if they see me pull up to the store. Also, I am very clumsy and have lunch on my dresses/blouses and the stains come right out. I even took my sister's wedding gown there with beading and delicate lace- they did a fabulous job. I would not trust any other cleaners in the area. Parking is a little tough because they are located next to a bagel shop and a coffee shop but it is worth it. I recommend it to all of my neighbors and friends!!

2
★★★★★

I have no idea why people are saying the customer service isn't good. They always seem to meet my needs and have even made accomodations that other cleaners could not. I just moved to the area from NYC and after going to several cleaners (and not being happy with the quality of work and service), my co-workers suggested Brier Creek Cleaners. The customer service was great. They always remember me when I go there and sometimes, have my clothes waiting for me if they see me pull up to the store. Also, I am very clumsy and have lunch on my dresses/blouses and the stains come right out. I even took my sister's wedding gown there with beading and delicate lace- they did a fabulous job. I would not trust any other cleaners in the area. Parking is a little tough because they are located next to a bagel shop and a coffee shop but it is worth it. I recommend it to all of my neighbors and friends!!

Pros: Great location, customer service, quality of work, etc...

Cons: Parking

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They were able to work with me when needed. Also, I have taken everything from my husband's shirts, to drapes, and wedding gowns there. I wouldn't go anywhere else. The people are friendly and really try to get to know you. I've tried going to "discount" dry cleaners in the area and learned my lesson- you get what you pay for!

5
★★★★★

They were able to work with me when needed. Also, I have taken everything from my husband's shirts, to drapes, and wedding gowns there. I wouldn't go anywhere else. The people are friendly and really try to get to know you. I've tried going to "discount" dry cleaners in the area and learned my lesson- you get what you pay for!

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I sent a very expensive dress to Brier Creek Cleaners which had extensive bead work. They had assured my fiance that the dress would be fine, however, when I picked up the dress, approximately 200 beads were missing and there were multiple stains all over the dress. They refused to pay for any repairs, claiming it was a problem with the dress; and walked away from me after I explained I intended to contact the a consumer agency to report a complaint. I obviously was incredibly displeased with their level of customer service; however; I am even more upset about the condition of the dress. Do not send your clothes to this cleaner!

0
★☆☆☆☆

I sent a very expensive dress to Brier Creek Cleaners which had extensive bead work. They had assured my fiance that the dress would be fine, however, when I picked up the dress, approximately 200 beads were missing and there were multiple stains all over the dress. They refused to pay for any repairs, claiming it was a problem with the dress; and walked away from me after I explained I intended to contact the a consumer agency to report a complaint. I obviously was incredibly displeased with their level of customer service; however; I am even more upset about the condition of the dress. Do not send your clothes to this cleaner!

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This dry cleaner is okay, I would not rate it as the best one I have gone too. The service is okay, but since you have cleaners cheaper, you can go anywhere and get the same service.

3
★★★☆☆

This dry cleaner is okay, I would not rate it as the best one I have gone too. The service is okay, but since you have cleaners cheaper, you can go anywhere and get the same service.

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This dry cleaners is the best I've been to! I've tried out many other dry cleaners but this one stood out to me. I've been coming here for about 5 years and they've never failed my expectations and I always left satisfied. Before I heard of this dry cleaners from a friend, I went to two other dry cleaners near my job. I spilled wine on my khaki pants and both dry cleaners failed to get out the stain, for whatever reason. So I complained to my friend and she recommended Brier Creek Cleaners. I was thrilled that they got the stain out! They've been doing a great job ever since!

2
★★★★★

This dry cleaners is the best I've been to! I've tried out many other dry cleaners but this one stood out to me. I've been coming here for about 5 years and they've never failed my expectations and I always left satisfied. Before I heard of this dry cleaners from a friend, I went to two other dry cleaners near my job. I spilled wine on my khaki pants and both dry cleaners failed to get out the stain, for whatever reason. So I complained to my friend and she recommended Brier Creek Cleaners. I was thrilled that they got the stain out! They've been doing a great job ever since!

Pros: Very convenient location, and always greets people with a big smile!

Cons: The only bad thing is that they close at 3:30 on Saturdays.

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Do not take your clothes to this dry cleaner. I took a jacket there to get it cleaned and it did not look like they cleaned it at all. It looked exactly the same. They did not offer a discount or gave me my money back. WORST JOB ever. They do not know what they are doing, do not waste your $$$$.

0
★☆☆☆☆

Do not take your clothes to this dry cleaner. I took a jacket there to get it cleaned and it did not look like they cleaned it at all. It looked exactly the same. They did not offer a discount or gave me my money back. WORST JOB ever. They do not know what they are doing, do not waste your $$$$.

Pros: good location

Cons: Bad customer service and worst job ever..they do not know what they are doing

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I just moved to the area & decided to try the Brier Creek Cleaners. They have a big sign behind the cash register which describes their focus on customer satisfaction. It is even claims that they will gladly redo an item if you are not satisfied. Well, I can say that this is completely NOT true. I asked them to a redo a stain on a pair of pants & they refused. They became very angry about it and seemed quite insulted. When I pointed out that it was actually more trouble for me as I would have to come back again for these pants, they then said I was lying about the stain & that it was not there. A very strange experience and I would definitely not use them again. Note that there are other dry cleaners in the same shopping center that are a lot nicer.

0
★☆☆☆☆

I just moved to the area & decided to try the Brier Creek Cleaners. They have a big sign behind the cash register which describes their focus on customer satisfaction. It is even claims that they will gladly redo an item if you are not satisfied. Well, I can say that this is completely NOT true. I asked them to a redo a stain on a pair of pants & they refused. They became very angry about it and seemed quite insulted. When I pointed out that it was actually more trouble for me as I would have to come back again for these pants, they then said I was lying about the stain & that it was not there. A very strange experience and I would definitely not use them again. Note that there are other dry cleaners in the same shopping center that are a lot nicer.

Pros: in Brier Creek

Cons: poor customer service, parking is difficult

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I took an expensive pair of pants with a 3 inch cuff to be hemmed. I told them I needed them to be shorter by 2 and a half inches. When I got them home after picking them up, my pants no longer have a cuff!!! Why would I have bought a pair of pants with a 3 inch cuff if I didn't want a cuff?? I took them back to have them fixed, but there is no way they can restore my 3 inch cuff, they cut off all of the excess fabric which means they cut 5 and a half inches worth of fabric off of these pants. At most they may be able to restore 1 inch. I am picking them up tomorrow so we will see what they have done.

0
★☆☆☆☆

I took an expensive pair of pants with a 3 inch cuff to be hemmed. I told them I needed them to be shorter by 2 and a half inches. When I got them home after picking them up, my pants no longer have a cuff!!! Why would I have bought a pair of pants with a 3 inch cuff if I didn't want a cuff?? I took them back to have them fixed, but there is no way they can restore my 3 inch cuff, they cut off all of the excess fabric which means they cut 5 and a half inches worth of fabric off of these pants. At most they may be able to restore 1 inch. I am picking them up tomorrow so we will see what they have done.

Pros: It is in a nice area...

Cons: They ruined my pants!

 

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