Johnson Collision Center

★★★★☆
Where Great Repairs Are No "Accident"
  • 10225 Capital Blvd

    Wake Forest, NC 27587

    Map & Directions
  • 919-556-2450

About Johnson Collision Center

Hours
Mon-Fri 8am-5:30pm Weekends Appt Only

Automotive

Automotive
More choices in Wake Forest:
Resultset_next

Dent Devil

1780 Quail Ridge Rd Raleigh, IL

Resultset_next

Colors On Parade

5529 Watkins Rd Wendell, ID

3.6 5
Hi! Sign in to let us know how Johnson Collision Center was?
Write a Review
.

I dropped off vehicle on 1/20/2014 for a estimated 3 day repair. With no call from Johnson I made contact on 1/23/2014 to see the progress. They told me additional parts were needed. They Bryan told me they would tear vehicle down on

3
★★★★★

I dropped off vehicle on 1/20/2014 for a estimated 3 day repair. With no call from Johnson I made contact on 1/23/2014 to see the progress. They told me additional parts were needed. They Bryan told me they would tear vehicle down on

.

The service was horrible and the work sub-par. We had to file a report with the Better Business Bureau and with a news agency investigative reporter because while our Lexus Hybrid was at Johnson Collision at Wakefield was in the shop for accident repair on the front bumper, we found a crack in our windshield which was not present when we put the vehicle in Johnson Collision at Wakefield for repair. When we called the insurance company to file a complaint, the manager/owner lied and said that he offered to pay the collision deductible to us but we refused. This was untrue. When our insurance company contacted him about covering the collision deductible that he supposedly offered, he lied and said that because I called and disrespected him, he decided to not honor his offer to pay the collision deductible. The problem with this lie is that he and I did not speak after he spoke to the insurance company regarding our complaint against his company nor did I curse at him as he accused me. The owner/manager and I only spoke once and that was prior to our calling the insurance company and the Better Business Bureau to file a complaint. The owner/manager of Johnson Collision at Wakefield was non-caring and so what during our conversation which has now caused our campaign to let others know of his poor customer service and lack of personal integrity.

1
★☆☆☆☆

The service was horrible and the work sub-par. We had to file a report with the Better Business Bureau and with a news agency investigative reporter because while our Lexus Hybrid was at Johnson Collision at Wakefield was in the shop for accident repair on the front bumper, we found a crack in our windshield which was not present when we put the vehicle in Johnson Collision at Wakefield for repair. When we called the insurance company to file a complaint, the manager/owner lied and said that he offered to pay the collision deductible to us but we refused. This was untrue. When our insurance company contacted him about covering the collision deductible that he supposedly offered, he lied and said that because I called and disrespected him, he decided to not honor his offer to pay the collision deductible. The problem with this lie is that he and I did not speak after he spoke to the insurance company regarding our complaint against his company nor did I curse at him as he accused me. The owner/manager and I only spoke once and that was prior to our calling the insurance company and the Better Business Bureau to file a complaint. The owner/manager of Johnson Collision at Wakefield was non-caring and so what during our conversation which has now caused our campaign to let others know of his poor customer service and lack of personal integrity.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service was horrible and the work sub-par. We had to file a report with the Better Business Bureau and with a news agency investigative reporter because while our Lexus Hybrid was at Johnson Collision at Wakefield was in the shop for

3
★★★★★

The service was horrible and the work sub-par. We had to file a report with the Better Business Bureau and with a news agency investigative reporter because while our Lexus Hybrid was at Johnson Collision at Wakefield was in the shop for

.

I had a deer hit my car 2 yrs ago and took it to Johnson collision center. They had it fixed in no time, and the car looked great. I had a problem with my aligment after that and they went as far as to take it somewhere and have it fixed. I have recommend a few friends there.

3
★★★☆☆

I had a deer hit my car 2 yrs ago and took it to Johnson collision center. They had it fixed in no time, and the car looked great. I had a problem with my aligment after that and they went as far as to take it somewhere and have it fixed. I have recommend a few friends there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

UGh where do i start, Price is soo high its nuts, they are sooo slow , place is nice thou, people arent that nice either, also they realy dont answer any questions you have . Its either thier way or no way. There paint isnt that great , chips with in mths. for the price you pay , you would think that it would last, Just bad customer relations , cut you off , ugh was just bad!!!!!

2
★★☆☆☆

UGh where do i start, Price is soo high its nuts, they are sooo slow , place is nice thou, people arent that nice either, also they realy dont answer any questions you have . Its either thier way or no way. There paint isnt that great , chips with in mths. for the price you pay , you would think that it would last, Just bad customer relations , cut you off , ugh was just bad!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Johnson Collision Center, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review