Creative Acoustics

★★★☆☆
  • 2419 Atlantic Ave

    Raleigh, NC 27604

    Map & Directions
  • 919-829-1875

About Creative Acoustics

Categories
  • Audio Equipment
Details
  • Sound System Repair
  • Speaker Repair
  • Car Stereos
  • Home Theater Systems
  • TVs and Radios
  • Video Equipment
  • Sound System Rental
Hours
M-F 8:30am-5:30pm, Sa-Su Closed
Special Offer
Call Today
Year Established
  • 1976
Products
  • Speaker Repair
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
Brands
  • Alpine
  • Audio-Technica
  • Behringer
  • Canon
  • Crown
  • Denon
  • Electro-Voice
  • Ev
  • Infinity
  • Jamo
  • Kenwood
  • Leviton
  • Martin
  • Metra
  • Numark
  • Rockford Fosgate
  • Onkyo
  • Pioneer
  • Pro Audio
  • Tascam
  • Shure
  • Yorkville
  • Soundcraft
  • Home Theater Systems
3.1 10
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.

Good product / Horrible experience and staff. Needed to purchase a PA system for our neighborhood pool. After having to call back numerous times over a couple of weeks, finally received a quote. After finally making some adjustments to the quote to remove items that weren't necessary, we accepted the quote and wanted to have the work done. I had to chase the sales person down for literally for a month to make sure that he knew we wanted to have the work done. Then for another another month to schedule a day for the install. And then the install became an issue because our job kept being pushed back for about 3 weeks. I called the store to try and speak with the owner to only find out that he was who I had been working with the whole time. The PA system has finally been installed and works great and the work done was clean. However, if I knew another company that did this work, I would have gone elsewhere. The amount of hassle it took to nail down the price, items to be used and then an firm install date was really not worth the trouble. You would think that with the economy the way it is and everyone needing work that they wouldn't ignore a $1900 sale.

1
★☆☆☆☆

Good product / Horrible experience and staff. Needed to purchase a PA system for our neighborhood pool. After having to call back numerous times over a couple of weeks, finally received a quote. After finally making some adjustments to the quote to remove items that weren't necessary, we accepted the quote and wanted to have the work done. I had to chase the sales person down for literally for a month to make sure that he knew we wanted to have the work done. Then for another another month to schedule a day for the install. And then the install became an issue because our job kept being pushed back for about 3 weeks. I called the store to try and speak with the owner to only find out that he was who I had been working with the whole time. The PA system has finally been installed and works great and the work done was clean. However, if I knew another company that did this work, I would have gone elsewhere. The amount of hassle it took to nail down the price, items to be used and then an firm install date was really not worth the trouble. You would think that with the economy the way it is and everyone needing work that they wouldn't ignore a $1900 sale.

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Jay and Steve are great. If you want a car audio system that is right, these are the best guys in North Carolina. They really know their stuff and they have very competitive prices. Highly recommended

5
★★★★★

Jay and Steve are great. If you want a car audio system that is right, these are the best guys in North Carolina. They really know their stuff and they have very competitive prices. Highly recommended

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We went to get our gear but they could not tell us what they fixed and why we were being charged for it. These guys are shady, take your stuff somewhere else and avoid at all costs!

1
★☆☆☆☆

We went to get our gear but they could not tell us what they fixed and why we were being charged for it. These guys are shady, take your stuff somewhere else and avoid at all costs!

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I took my speakers here to get fixed and paid for repairs but when I got my system home only half of it worked. I ended up having to take it to a different repairman who fixed it no problem. It also took me several tries to pick up my gear... it seems like these guys are always out to lunch... figuratively and litteraly

1
★☆☆☆☆

I took my speakers here to get fixed and paid for repairs but when I got my system home only half of it worked. I ended up having to take it to a different repairman who fixed it no problem. It also took me several tries to pick up my gear... it seems like these guys are always out to lunch... figuratively and litteraly

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We were getting married a couple months ago, and I called five different Raleigh companies to check rental prices on an amplifier, microphone, power mixer, speakers, stands, and cables. \n\nRichard, in the rental dept, was easy to talk with on the phone and explain what we need. He quoted me half the price of the next best place (which was DeeJays). Seriously?! I'm going to get all that for half of what I was looking at?!\n\nThe day of, I went to pick it up, and there had been a communication mixup regarding what time I was supposed to be there - but Richard was really nice and got everything ready hours earlier than he remembered promising. \n\nWe laptopped the reception with the rental equipment, and my DJ bro-in-law was SUPER impressed with the quality of the equipment and complete STEAL that we got the rental for. \n\nI would COMPLETELY recommend Creative Acoustics for sound equipment rental to anyone who asks. It rocked! Thank you Richard!\n\nAshley Sue and Marc!

2
★★★★★

We were getting married a couple months ago, and I called five different Raleigh companies to check rental prices on an amplifier, microphone, power mixer, speakers, stands, and cables. \n\nRichard, in the rental dept, was easy to talk with on the phone and explain what we need. He quoted me half the price of the next best place (which was DeeJays). Seriously?! I'm going to get all that for half of what I was looking at?!\n\nThe day of, I went to pick it up, and there had been a communication mixup regarding what time I was supposed to be there - but Richard was really nice and got everything ready hours earlier than he remembered promising. \n\nWe laptopped the reception with the rental equipment, and my DJ bro-in-law was SUPER impressed with the quality of the equipment and complete STEAL that we got the rental for. \n\nI would COMPLETELY recommend Creative Acoustics for sound equipment rental to anyone who asks. It rocked! Thank you Richard!\n\nAshley Sue and Marc!

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My wife and I were shopping around for a home audio system and came across Creative Acoustics in the Yellow Pages. We spoke to Buddy on the phone and he suggested that we should come in and sit down and explain our needs to them. At first I expected that they were only trying to get us through the door in order to pressure us to buy but that was not the case at all. In fact when we arrived we met the owner at the front door and he had Buddy come up and speak to us. Much to our suprise there was no pressure to buy what so ever. In fact I was shocked when he suggested that the television that we were considering was too large for our room and explained that we could purchase something smaller and use the extra money for another part of the system. \r\n\r\nThe next day Buddy and Jay came out and looked at our house. They made sure that we could mount the television above out fireplace and that the cables could be routed back to a cabinet where the equipment would be located. I expected the cost was going to exceed our budget but I was wrong. Not only was the cost below what we had expected but they had added additional items such as a tilt mount television bracket and a programmable remote control that would operate all of our equipment with just the touch of a button. \r\n\r\nA few weeks later Buddy and Jay came out to perform the installation. The explained everthing they needed to do in detail and did a beautiful job with installing the equipment. The even installed our children's PS3 in to the system and afterwards explained how to operate all of the equipment. Before they left they cleaned up and offered to carry away the empty boxes.\r\n\r\nSeveral weeks in to using the equipment we had an issue with our cable box. We called Buddy and he came by the check everything out. He determined that the problem involved the signal strength and suggested we contact Time Warner customer service. Time Warner made three trips to our home and never solved the problem and leading us to believe the problem was with out equipment. Once again Buddy came out to our home and spent three hours troublshooting our issue. In the end he located the problem in our basemant. It seems that they had installed a few splitters in the basement that went out to six cable outlets. Since we only use two televisions Buddy removed the splitters and installed a two way one and the problem was solved. Ever more suprising was the fact that he didn't charge us a penny to do it even though it was on a Saturday after store hours in his free time. Not to mention the fact that he repaired a problem that had nothing to do with Creative Acoustics installation.\r\n\r\nWe will never shop anywhere else! Even if the cost was higher it would be worth it considering the exceptional customer service we received. By the way the system still performs great and we could not be happier.

2
★★★★★

My wife and I were shopping around for a home audio system and came across Creative Acoustics in the Yellow Pages. We spoke to Buddy on the phone and he suggested that we should come in and sit down and explain our needs to them. At first I expected that they were only trying to get us through the door in order to pressure us to buy but that was not the case at all. In fact when we arrived we met the owner at the front door and he had Buddy come up and speak to us. Much to our suprise there was no pressure to buy what so ever. In fact I was shocked when he suggested that the television that we were considering was too large for our room and explained that we could purchase something smaller and use the extra money for another part of the system. \r\n\r\nThe next day Buddy and Jay came out and looked at our house. They made sure that we could mount the television above out fireplace and that the cables could be routed back to a cabinet where the equipment would be located. I expected the cost was going to exceed our budget but I was wrong. Not only was the cost below what we had expected but they had added additional items such as a tilt mount television bracket and a programmable remote control that would operate all of our equipment with just the touch of a button. \r\n\r\nA few weeks later Buddy and Jay came out to perform the installation. The explained everthing they needed to do in detail and did a beautiful job with installing the equipment. The even installed our children's PS3 in to the system and afterwards explained how to operate all of the equipment. Before they left they cleaned up and offered to carry away the empty boxes.\r\n\r\nSeveral weeks in to using the equipment we had an issue with our cable box. We called Buddy and he came by the check everything out. He determined that the problem involved the signal strength and suggested we contact Time Warner customer service. Time Warner made three trips to our home and never solved the problem and leading us to believe the problem was with out equipment. Once again Buddy came out to our home and spent three hours troublshooting our issue. In the end he located the problem in our basemant. It seems that they had installed a few splitters in the basement that went out to six cable outlets. Since we only use two televisions Buddy removed the splitters and installed a two way one and the problem was solved. Ever more suprising was the fact that he didn't charge us a penny to do it even though it was on a Saturday after store hours in his free time. Not to mention the fact that he repaired a problem that had nothing to do with Creative Acoustics installation.\r\n\r\nWe will never shop anywhere else! Even if the cost was higher it would be worth it considering the exceptional customer service we received. By the way the system still performs great and we could not be happier.

Pros: A caring family owned business that won't rip you off!

Cons: I admit, it is one of the most busy places I ever shopped.

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I'm buying a stereo and have tried to work with them to narrow down my options and buy. They are clearly very good technically and have excellent knowledge of the products. However, they are utterly without a clue in terms of managing me as a customer.

2
★★☆☆☆

I'm buying a stereo and have tried to work with them to narrow down my options and buy. They are clearly very good technically and have excellent knowledge of the products. However, they are utterly without a clue in terms of managing me as a customer.

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I went there several Months ago, I had questions about an XM reciever for my current car stereo (2004 Murano) I was told right off the bat the only way to do anything was through FM modulation, I knew this was incorrect but I just chalked it up to a bad day. Went back last week, I wanted to add an Amp and Sub to my Car WITHOUT tearing out the current head unit. The Nissan Murano's radio is heavily integrated with the cars electronics and ripping it out is really not an option. So I walk into Creative acoustics and the owner or some person who worked there was content talking to one of his buddies on the couch and totally ignored me, I walked into one of the offices and asked if any sales folks were available, the lady seemed embarrassed and called someone in the back, 10 minutes went by and she tried a second time, this time someone came out. So, the sales person (Buddy) comes out and I tell him what I am trying to do, his advice? ""tear everything out"" I explained to him that I really didn't want to go that route, he then advised me that there was nothing that could be done. I was patient but realized by the body language that I was bothering Buddy, I told him that on the Nissan Murano Forums there were hundreds of folks who have done exactly what I was trying to do, and I have myself added Amps and Subs to factory vehicles in the past and the work was done by Circuit City, so was he sure this couldn't be done? He was adamant that this would never work, but that didn't surprise me because when I went in the first time I had also asked about replacing my stock speakers with other 2 ohm speakers, Buddy once again told me these didn't exist, which of course is false since the infinity Kappa's are 2 OHM Speakers. Buddy assured me that was wrong, he then told me how busy he was and left.\r\nI went down the street to 919 Motoring where I met Shaun Reilly, he listened to what I wanted, said no problem, installed an Alpine Amp and Sub to my stock radio and it ROCKS!\r\n

0
★☆☆☆☆

I went there several Months ago, I had questions about an XM reciever for my current car stereo (2004 Murano) I was told right off the bat the only way to do anything was through FM modulation, I knew this was incorrect but I just chalked it up to a bad day. Went back last week, I wanted to add an Amp and Sub to my Car WITHOUT tearing out the current head unit. The Nissan Murano's radio is heavily integrated with the cars electronics and ripping it out is really not an option. So I walk into Creative acoustics and the owner or some person who worked there was content talking to one of his buddies on the couch and totally ignored me, I walked into one of the offices and asked if any sales folks were available, the lady seemed embarrassed and called someone in the back, 10 minutes went by and she tried a second time, this time someone came out. So, the sales person (Buddy) comes out and I tell him what I am trying to do, his advice? ""tear everything out"" I explained to him that I really didn't want to go that route, he then advised me that there was nothing that could be done. I was patient but realized by the body language that I was bothering Buddy, I told him that on the Nissan Murano Forums there were hundreds of folks who have done exactly what I was trying to do, and I have myself added Amps and Subs to factory vehicles in the past and the work was done by Circuit City, so was he sure this couldn't be done? He was adamant that this would never work, but that didn't surprise me because when I went in the first time I had also asked about replacing my stock speakers with other 2 ohm speakers, Buddy once again told me these didn't exist, which of course is false since the infinity Kappa's are 2 OHM Speakers. Buddy assured me that was wrong, he then told me how busy he was and left.\r\nI went down the street to 919 Motoring where I met Shaun Reilly, he listened to what I wanted, said no problem, installed an Alpine Amp and Sub to my stock radio and it ROCKS!\r\n

Pros: None I experienced

Cons: Absolute Customer Indifference

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If you're looking for anything associated with sound, either professional, home, or auto, these people are the very best there is at what they do. I have been dealing with them for 30 years, and they have ALWAYS amazed me, both with the quality and the value of their services.

5
★★★★★

If you're looking for anything associated with sound, either professional, home, or auto, these people are the very best there is at what they do. I have been dealing with them for 30 years, and they have ALWAYS amazed me, both with the quality and the value of their services.

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Jerry Lovelace and his boys are the very best there is at what they do. And what they do is sound: Auto, band, church and auditorium, or whatever. They have a passion for doing sound better than anyone has ever done it before. And they do it at a reasonable price. Sure, sound stuff is expensive, but you can't get more literal boom for the bucks than you will at Creative Acoustics.\r\nI've been doing business with them for over 25 years. I always look for better. Better than Creative Acoustics doesn't exist.

2
★★★★★

Jerry Lovelace and his boys are the very best there is at what they do. And what they do is sound: Auto, band, church and auditorium, or whatever. They have a passion for doing sound better than anyone has ever done it before. And they do it at a reasonable price. Sure, sound stuff is expensive, but you can't get more literal boom for the bucks than you will at Creative Acoustics.\r\nI've been doing business with them for over 25 years. I always look for better. Better than Creative Acoustics doesn't exist.

Pros: Head and shoulders above the ""competition"".

Cons: You have to go to Raleigh

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