Apple Southpoint

★★★★☆
  • 8030 Renaissance Parkway

    Durham, NC 27713

    Map & Directions
  • 919-474-6940

About Apple Southpoint

Categories
  • Consumer Electronics Stores
  • Computer Repair Services
  • Cell Phone Repair Shops
Details
  • Phone Equipment
  • Home Theater Systems
Hours
M-Sa 10am-9pm, Su 12pm-7pm
Emails
  • southpoint@apple.com
3.6667 6
Hi! Sign in to let us know how Apple Southpoint was?
Write a Review
.

I've owned an ipod for several years and recently decided to purchase an iPad. I made a reservation in the store and shortly there after discovered that there was an old, inactive e-mail addy linked to the account. I changed the e-mail on-line but was told by the apple store employee that my reservation was still linked to the old e-mail and was unable to be changed. They said i should call in periodically to see if my iPad had arrived. Today i called the store to be told that there was no way to check the reservation. I explained that several people had checked before. The Apple employee continued to tell me I was wrong while treating me as if I were a moron. Awesome customer service, let me tell you. He then told me to change my e-mail on line, I explained that I did but the reservation was still linked to the old addy. Still treating me like an idiot he said that it did work but i didn't receive an e-mail because the iPad wasn't in. Apparently working at the Apple store is a presigious position that makes you SO much smarter than others and non-Apple employees must be treated as the peons they are.

0
★☆☆☆☆

I've owned an ipod for several years and recently decided to purchase an iPad. I made a reservation in the store and shortly there after discovered that there was an old, inactive e-mail addy linked to the account. I changed the e-mail on-line but was told by the apple store employee that my reservation was still linked to the old e-mail and was unable to be changed. They said i should call in periodically to see if my iPad had arrived. Today i called the store to be told that there was no way to check the reservation. I explained that several people had checked before. The Apple employee continued to tell me I was wrong while treating me as if I were a moron. Awesome customer service, let me tell you. He then told me to change my e-mail on line, I explained that I did but the reservation was still linked to the old addy. Still treating me like an idiot he said that it did work but i didn't receive an e-mail because the iPad wasn't in. Apparently working at the Apple store is a presigious position that makes you SO much smarter than others and non-Apple employees must be treated as the peons they are.

Pros: sell ipads

Cons: employees who treat their customers like idiots

.

One of the members at the genius bar was quite rude when we asked if we could purchase a demo model printer. We asked because they were out of stock of almost all printers. It was almost as if this ""genius"" got some sort of joy out of telling us ""no"". It is fine if that is not allowed, but I would have appreciated a more polite approach towards customers. Won't be going back there to be treated in such a snub manner any time soon.

1
★★★☆☆

One of the members at the genius bar was quite rude when we asked if we could purchase a demo model printer. We asked because they were out of stock of almost all printers. It was almost as if this ""genius"" got some sort of joy out of telling us ""no"". It is fine if that is not allowed, but I would have appreciated a more polite approach towards customers. Won't be going back there to be treated in such a snub manner any time soon.

.

home of the ipod and all the accessories! beware some of the prices are high but they have tons of all the accessories out on the store floor so you can play with and try out.

PROS: IPODs
CONS: prices

3
★★★☆☆

home of the ipod and all the accessories! beware some of the prices are high but they have tons of all the accessories out on the store floor so you can play with and try out.

PROS: IPODs
CONS: prices

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I once spent 45 minuytes in the apple store, playing musical trivia on an ipod...and no one bothered me. The apple store is a great place to get a chance to try out all the new gadgets and computers and pick one up if you want one.

Great knowledgable staff, and great location in the streets at southpoint

5
★★★★★

I once spent 45 minuytes in the apple store, playing musical trivia on an ipod...and no one bothered me. The apple store is a great place to get a chance to try out all the new gadgets and computers and pick one up if you want one.

Great knowledgable staff, and great location in the streets at southpoint

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The triangle is very lucky to have an Apple Store, as there are not many locations. I own and love my iBook and as soon as I get more money, I will go to the Apple store to get a new one. The staff is VERY helpful and will answer ANY questions you have about any of their products. They have everyting Mac owners need:software, hardware, games, iPds, iShuffles, accessories, EVERYTHING. However, if you have an older mac, you are out of luck. They don't carry much for the old G3's. They did help me find other resources though, so they still rock!

5
★★★★★

The triangle is very lucky to have an Apple Store, as there are not many locations. I own and love my iBook and as soon as I get more money, I will go to the Apple store to get a new one. The staff is VERY helpful and will answer ANY questions you have about any of their products. They have everyting Mac owners need:software, hardware, games, iPds, iShuffles, accessories, EVERYTHING. However, if you have an older mac, you are out of luck. They don't carry much for the old G3's. They did help me find other resources though, so they still rock!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you love macs, then the apple store is like heaven.

In the stroe you can find any and every mac productyou could possibly want, all set up and ready for you to play with.

It is a retail store, so you will pay full price for...everything. the staff is extreamly knowledgable however, and can answer any question on any mac product you could possibly have.

5
★★★★★

If you love macs, then the apple store is like heaven.

In the stroe you can find any and every mac productyou could possibly want, all set up and ready for you to play with.

It is a retail store, so you will pay full price for...everything. the staff is extreamly knowledgable however, and can answer any question on any mac product you could possibly have.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Apple Southpoint

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Apple Southpoint, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review