Highlander Rentals

★★★★☆
  • 605 S Reilly Rd

    Fayetteville, NC 28314

    Map & Directions
  • 910-864-0864

About Highlander Rentals

Hours
Mon - Fri, 8:30am - 5:30pm; Sat, 9am - 2pm; Sun, closed

Real Estate

Real Estate
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Highlander Rentals is not a very good rental company. The people at the front desk are pleasant until you sign a lease, then they treat you poorly. They will tell you that they plan on fixing certain issues before you move into your unit, and then they don't. I had a HORRIBLE ant problem when I moved into my apartment and they took forever to spray for them. In fact they didn't want to do anything until other residents complained about the same issue. I once called because my toilet was running at 7pm, when I got off work. And there maintenance person yelled at me for not calling during business hours? How was I suppose to know my toilet was running from 20 miles away? Horrible service!THE BIGGEST PROBLEM IS THERE WAYS OF RECEIVING PAYMENTS! They make it difficult to pay your rent. You either have to use a credit/debit card in person or you have to pay to get a money order/cashiers check just to pay your rent! If they trust people enough to sign contracts maybe they should trust people enough to take CHECKS. There hours are horrible to pay in person! This is a terrible business! STAY AWAY!

2
★★☆☆☆

Highlander Rentals is not a very good rental company. The people at the front desk are pleasant until you sign a lease, then they treat you poorly. They will tell you that they plan on fixing certain issues before you move into your unit, and then they don't. I had a HORRIBLE ant problem when I moved into my apartment and they took forever to spray for them. In fact they didn't want to do anything until other residents complained about the same issue. I once called because my toilet was running at 7pm, when I got off work. And there maintenance person yelled at me for not calling during business hours? How was I suppose to know my toilet was running from 20 miles away? Horrible service!THE BIGGEST PROBLEM IS THERE WAYS OF RECEIVING PAYMENTS! They make it difficult to pay your rent. You either have to use a credit/debit card in person or you have to pay to get a money order/cashiers check just to pay your rent! If they trust people enough to sign contracts maybe they should trust people enough to take CHECKS. There hours are horrible to pay in person! This is a terrible business! STAY AWAY!

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My experience with Highlander Rentals was one of the most pleasant ones that I have ever had with a real estate agency. I rented an apartment from them and was greatly impressed with not only the apartment but the way the property manager treated me as well. When I moved out of the apartment into a house, I was surprised when I not only received the entire amount for my security deposit back as well as the amount that they would have paid a cleaning crew to tidy up the apartment. They were very impressed with the condition that I left the apartment in when I moved out and felt that I needed to be rewarded for it. I have recommended to my friends since then and they have been just as impressed with them.

5
★★★★★

My experience with Highlander Rentals was one of the most pleasant ones that I have ever had with a real estate agency. I rented an apartment from them and was greatly impressed with not only the apartment but the way the property manager treated me as well. When I moved out of the apartment into a house, I was surprised when I not only received the entire amount for my security deposit back as well as the amount that they would have paid a cleaning crew to tidy up the apartment. They were very impressed with the condition that I left the apartment in when I moved out and felt that I needed to be rewarded for it. I have recommended to my friends since then and they have been just as impressed with them.

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