Keith Hawthorne Mazda

★☆☆☆☆
  • 2275 E Franklin Blvd

    Gastonia, NC 28054

    Map & Directions
  • 704-867-4606

About Keith Hawthorne Mazda

Categories
  • Automotive Repair

Automotive

Automotive
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The salesmen are great....in fact, the buying experience was very relaxed....the financing part of the deal became a nightmare. Any company that executes loan documents should, at the very least, contact any lienholders and verify payoff amounts BEFORE paperwork is drawn up. Now I'm on the hook because the payoff amount was not requested by them for 2 WEEKS. A lot of interest adds up when you are that slack about getting exact amounts when drawing up an agreement. Overall, I say Keith Hawthorne Mazda is great if you can walk in and pay cash for a vehicle...for the rest of us folks, take your money somewhere else.

0
★☆☆☆☆

The salesmen are great....in fact, the buying experience was very relaxed....the financing part of the deal became a nightmare. Any company that executes loan documents should, at the very least, contact any lienholders and verify payoff amounts BEFORE paperwork is drawn up. Now I'm on the hook because the payoff amount was not requested by them for 2 WEEKS. A lot of interest adds up when you are that slack about getting exact amounts when drawing up an agreement. Overall, I say Keith Hawthorne Mazda is great if you can walk in and pay cash for a vehicle...for the rest of us folks, take your money somewhere else.

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Their service department is not the best. They act nice, but when you bring your car in to get it repaired they try to charge for the most expensive service possible. If you need repair on your car.... instead of getting it done here, I suggest that you get a second opinion somewhere else. I don't trust these guys and their repairs are not quaity (everything that they did to my car didn't even last a month). They will try to drain ever dollar out of your pocket. In fact, they are no longer Gastonia's Mazda certified dealer. Probably because they were not up to Mazda's standards.

0
★☆☆☆☆

Their service department is not the best. They act nice, but when you bring your car in to get it repaired they try to charge for the most expensive service possible. If you need repair on your car.... instead of getting it done here, I suggest that you get a second opinion somewhere else. I don't trust these guys and their repairs are not quaity (everything that they did to my car didn't even last a month). They will try to drain ever dollar out of your pocket. In fact, they are no longer Gastonia's Mazda certified dealer. Probably because they were not up to Mazda's standards.

Pros: na (in this economy, you need a company that is not going to drain you for every dollar you have)

Cons: Thumbs down (too costly for repairs and not worth your time b/c repairs lack the quality for your money)

 

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